We bought four esims for our trip to Japan. Unfortunately two of our mobile phones were not compatible. The service in Japan was excellent. We downloaded the esims at home before leaving and when we a... Mehr ansehen
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Das sagen Bewerter
I found it easy to choose, select and purchase an eSim plan. Although familiar with eSims, I found the instructions to load clear and accurate. When I arrived in UK/EU, I used the free hotel WiFi to a... Mehr ansehen
Unternehmen hat geantwortet
My husband and I used Simify for our trip to STH Korea and Japan and once we landed we had accidentally used 2 sims on the one phone instead of 1 sim for each of us. We used the apps chat bot which th... Mehr ansehen
Unternehmen hat geantwortet
I cannot explain how wonderful it is to receive what is promised from a business. Even better when contacting customer support and I receive prompt replies and assistance. The bonus was that Simif... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Simify - Travel eSIMs made simple Stay connected wherever you go with Simify. We make it easy for travellers to ditch roaming fees and get fast, reliable data in over 150 countries - including Europe, Asia, the Americas, and more. Trusted by over 500,000 travellers, Simify eSIMs are easy to activate and come with real human support when you need it most. Our mission is simple: make travel feel effortless by keeping you connected every step of the way.
Kontaktinformationen
Australien
- hello@simify.com
- simify.com
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Das haben sich andere Leute angesehen
Appreciate the refund on the esims that we weren't able to use!
We bought four esims for our trip to Japan. Unfortunately two of our mobile phones were not compatible. The service in Japan was excellent. We downloaded the esims at home before leaving and when we arrived in Osaka we had internet connection right away. For the two esims that we did not used I was refunded the money, which I really appreciated. Highly recommend and I would absolutely use Simify when going overseas again.
My first eSIM
Easy to download the app and purchase and install each eSIM. Activation was Ok but setting the Default Voice Line to the primary SIM could have been explained more clearly. It appears to be working well.
eSIM Thailand
Instructions easy to use just left one thing off once I arrived in Thailand when I had time fixed it and The eSIM connected .the coverage is great. Once again a happy customer 3 rd time and 3rd different country Simify are great

Antwort von Simify
Check with mobile carrier before travelling with an eSIM
The installation of my eSIM was very easy, however, although I double-checked that I had the settings, as per the instructions, correct, my carrier (Optus) still connected me to global roaming when I landed overseas. Why, I don’t know!
For peace of mind, and to reduce the possibility of additional roaming fees, I have ended up removing my SIM card which now means I am unable to receive calls, or codes by SMS, something that I was hoping to have access to.
On the other hand, I set up my husband’s eSIM with exactly the same settings, and he has had no issues with his carrier (Telstra).
Other than that, the eSIMs are working as advertised - let’s just hope I don’t need any verification codes while travelling!

Antwort von Simify
Great coverage
Easy to install and gets great coverage

Antwort von Simify
Best E-sim
My husband and I used Simify for our trip to STH Korea and Japan and once we landed we had accidentally used 2 sims on the one phone instead of 1 sim for each of us. We used the apps chat bot which then connected us to Charmaine who was wonderful in helping us sort this issue and re-sent a new e-sim so we could use it on the second phone. It was an easy process and done very quickly! We have used Simify twice and each time it’s been the best choice!

Antwort von Simify
Simply the best
I cannot explain how wonderful it is to receive what is promised from a business. Even better when contacting customer support and I receive prompt replies and assistance. The bonus was that Simify followed up with emails to confirm all is good. This is my third time using them in 3 different countries and never an issue. I look forward to the next holiday and having the pleasure of using a Simify's product. Thank you...

Antwort von Simify
Esim wasn't compatible with my locked…
Esim wasn't compatible with my locked Testra plan. My fault!
Simify returned my money despite this being my fault.
Highly recommend

Antwort von Simify
Very helpful support from an Australian company - hooray!
Very helpful support after trying to resolve a few issues, mainly due to poor internet on my end. It was really good to know that no end of support is available.
Thanks to you all at Simify.

Antwort von Simify
Great for internet but intentionally disingenuous for calls & SMS
While this service was wonderful for internet connectivity & speed while travelling in Japan I feel like the promos are intentionally disingenuous. They say keep your own number, this means one thing to the typical person, I will be able to make & receive phone calls & SMS messages.
This is not true, there is no phone or SMS service included. Its a real stretch to draw a line from this to WhatsApp because WhatsApp is an internet service.
Your number is not accessible to people calling you
You can not make phone calls
You can not send SMS messages
You can not receive SMS messages
This marketing spin is intentionally disingenuous and it stinks.

Antwort von Simify
Easy set up process
Easy set up process, not iver priced like some. I always use Simify when im on an international trip

Antwort von Simify
I have used Simify before and as…
I have used Simify before and as previous experience it was easy to purchase and install

Antwort von Simify
Ease of installation and operation
Ease of installation and operation. Competitive price, easy to use and toggle between primary eSim and travelling eSim. Convenient regional package of countries.

Antwort von Simify
rozie was amazing
rozie was amazing. calm and helpful. so grateful after a long flight and my luddite brain.
so happy with her service

Antwort von Simify
amazing service and customer service
I’ve previously had an e-sim via simify and this second time around i couldn’t get it to work, but the team was super helpful and got me up and running as soon as they could, many many thanks to Kyle for assisting me all the way through. I will definitely be a returning customer.

Antwort von Simify
I always use Simify when I travel
I always use Simify when I travel, they are the simplest eSIM to use and their customer service is always incredibly helpful.

Antwort von Simify
EASY TO USE
I found it easy to choose, select and purchase an eSim plan. Although familiar with eSims, I found the instructions to load clear and accurate. When I arrived in UK/EU, I used the free hotel WiFi to access the app before activating. Android activation instructions were also clear and precise; and I had no issues. 7 days into my trip; service in UK, NL, CZ, SK and AT has been a good mix of mostly 5G but occasionally 4G. I have restarted my phone occasionally when the service appeared to drop out but I knew that it was still available.

Antwort von Simify
Great coverage in Phuket
Great coverage in Phuket, easy to install on Samsung S25ultra.

Antwort von Simify

Antwort von Simify
Reliable eSIM with Outstanding Support
Travelled around Europe for more than five weeks using a Simify eSIM and it worked brilliantly from the moment we landed until we left. Both my partner and I used it and it served us really well throughout the trip. Also used it in the Middle East knowing it would likely work although I did encounter some VPN-related issues on my phone. However, their technical support was outstanding, they responded very quickly and were able to resolve the issue promptly. Thanks to Chlark for the great support in getting my eSIM up and running. Highly recommend Simify and will definitely use their service again in the future. I would also recommend it to my friends and family.

Antwort von Simify
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