Annie was patient and kind. She was able to help me through getting service started with Twigby. Since the prior carrier kept saying the phone was unlocked time and time again when it wasn't, it was... Mehr ansehen
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Das sagen Bewerter
Got Silvercell on 7 July 2026, the $10 plan as I only want a service for emergencies. I make few calls, texts or use of data. Since I received the service, I have received 137 calls (all marketing cal... Mehr ansehen
Unternehmen hat geantwortet
Just starting New service with SilverCell and I had a whole lot of questions about things I didn’t understand and how to get “Activated”. My customer service person (Annie) was EXCEPTIONAL! I am look... Mehr ansehen
Unternehmen hat geantwortet
We did have an issue getting connected, but due to the patience, diligence and expertise of the technical staff, namely Ellie, they got us connected and we are beyond pleased. If you’re not connected... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Silvercell Wireless is a U.S.-based wireless provider created with one simple goal: to make cell phone service easier, more affordable, and more trustworthy—especially for seniors. We believe staying connected should never feel complicated, overwhelming, or stressful. Our plans are designed around what customers actually need. That means simple, easy‑to‑understand options, no contracts and no credit checks. Customers pay for service that works without being forced into long-term commitments or extra features they don’t use. Silvercell Wireless also offers a wide selection of easy‑to‑use phones at affordable prices, including models designed for comfort, clarity, and reliability. Customers can choose the phone that fits them best, with no pressure or restrictive pricing tactics What truly sets Silvercell apart is SilverService—our 100% U.S.-based customer care team. When customers reach out, they speak with real people who are patient, knowledgeable, and committed to helping. We take pride in explaining things clearly, answering questions honestly, and treating every customer with respect. At Silvercell Wireless, we’re not focused on upselling or complicated technology. We’re focused on dependable service, transparent pricing, and genuine support—so our customers can stay connected with confidence.
Choose Silvercell with confidence.
Vom Unternehmen geschrieben
- Have a question? We’re here for you.
- If anything is unclear or you’d just like to ask a question, please don’t hesitate to chat with us. Our friendly 100% U.S. Based team is ready to help — patiently, clearly, and with care.
Love Our Service — Or Your Money Back
30-Day Satisfaction Guarantee.
At Silvercell, we’re proud to serve older adults who value clear, dependable service. That’s why every plan includes our 30-Day Satisfaction Guarantee.
Kontaktinformationen
1418 Kensington Square Court, 37130, Murfreesboro, Vereinigte Staaten
- support@silvercellwireless.com
- silvercellwireless.com
Simple Phone Service Made for Seniors.
4,8
Hervorragend
82 Bewertungen
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Just starting New service with…
Just starting New service with SilverCell and I had a whole lot of questions about things I didn’t understand and how to get “Activated”. My customer service person (Annie) was EXCEPTIONAL! I am looking forward to working with SilverCell if I am going to have such amazing service as I received today…
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're so glad to hear that our team was able to answer your questions and make the activation process a smooth experience. Providing friendly, helpful support is what we're all about. We appreciate you choosing SilverCell and look forward to serving you for years to come!
Good customer service
The customer service representative Robin was very helpful.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're happy to hear you had a great experience with our customer service team. Providing helpful and friendly support is always our goal. We appreciate you choosing Silvercell!
I had some questions this morning and…
I had some questions this morning and Robin was my chat person. She answered all my questions and I way I could completely understand.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're so glad to hear your questions were answered clearly and that you had a positive experience with our support team. Providing easy-to-understand, helpful service is always our goal. Thanks for choosing Silvercell!
very patient and easy to deal with.
very patient and easy to deal with.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're so glad to hear that you found our team patient and easy to work with. Providing friendly, helpful service is at the heart of what we do, and we appreciate you taking the time to share your experience. Thank you for choosing Silvercell!
$10 Plan issues
Got Silvercell on 7 July 2026, the $10 plan as I only want a service for emergencies. I make few calls, texts or use of data. Since I received the service, I have received 137 calls (all marketing calls) and three texts (again marketing). It's taking me a long time to report these calls as spam, blocking them, and deleting the call log. The phone I use was bought from Silvercell, and I am wondering whether on such a cheap plan, they are selling my number on to commercial interests. UPDATE : To see below message from Silvercell. Now that I know they are NOT selling on my number to commercial interests, I am fully satisfied with their service. If things change once I start calling overseas I will update further.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're sorry to hear about the unwanted marketing calls you've been receiving.
We want to assure you that Silvercell does not sell, share, or distribute our customers' personal information or phone numbers for any reason. Unfortunately, spam and robocalls can affect any mobile number, regardless of carrier. It's also worth noting that when spam callers detect an active number, such as when a call is answered, it can sometimes lead to an increase in unwanted calls.
Our SilverService team would be happy to help review your situation and provide recommendations to reduce unwanted calls and possibly provide a new number if you so choose. We also have a new plan (Home phone replacement) that we could switch you to that has a more robust spam filter. Simply visit www.silvercellwireless.com and click the red "Chat With Us" button. You'll connect with our 100% U.S.-based live chat support team, made up of highly trained real people. No bots, automated prompts, or endless menus, just a real person ready to help.
SilverService Hours:
• Monday-Friday: 8 AM-9 PM CT
• Saturday & Sunday: 10 AM-6 PM CT
We appreciate your feedback and the opportunity to assist you. Please reach out through chat, and we'll do everything we can to help.
Great service
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're thrilled to hear you had a great experience with Silvercell Wireless. Our SilverService team is committed to providing excellent support and making things as easy as possible for our customers. We truly appreciate your feedback and thank you for choosing Silvercell!
Excellent Customer Support
Scott and Lisa provided Excellent customer support. They corrected the problem very efficiently.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're delighted to hear that our SilverService team members provided excellent customer support and were able to resolve your issue quickly and efficiently.
At Silvercell, we strive to make every customer experience simple, helpful, and stress-free, so it's great to know we delivered on that promise.
Thank you for choosing Silvercell!
Andy was soooooo helpful and patient…
Andy was soooooo helpful and patient and the service is great!
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're so glad Andy was able to help and provide such patient service. We'll be sure to pass along your compliments. Thanks for choosing Silvercell, and we're thrilled you're enjoying the service!
We did have an issue getting connected.
We did have an issue getting connected, but due to the patience, diligence and expertise of the technical staff, namely Ellie, they got us connected and we are beyond pleased. If you’re not connected to Silvercell Wireless? Shame on you!
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're sorry there was a hiccup getting connected, but we're thrilled our SilverService team was able to get everything up and running. We'll be sure to share your kind words with Ellie. Thank you for choosing Silvercell!
Annie was patient and kind
Annie was patient and kind. She was able to help me through getting service started with Twigby. Since the prior carrier kept saying the phone was unlocked time and time again when it wasn't, it was a timely journey over to Twigby. Everyone at Twigby has been wonderful and responsive. I'm a very happy new customer.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're so glad Annie was able to help you through the process and make your switch a positive experience. We'll be sure to share your kind words with her. Welcome to Silvercell, and thank you for choosing us!
I was having a terrible time switching…
I was having a terrible time switching carriers. I called Silvercell and got an agent - Lisa. She was very patient with me and got me all set up as quickly as possible.
Customer service second to none.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you for sharing your experience! We know switching carriers can sometimes feel overwhelming, so we're thrilled to hear that we were able to make the process easier for you. That's exactly the kind of service we strive to provide every day.
We're honored by your "customer service second to none" comment and truly appreciate you choosing Silvercell. Welcome aboard!
I was helped by Crystal - She is great.
I was helped by Crystal. She was top-notch. So glad I switched me and my wife from Verizon. Silvercell is actually nice to us!!!
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
At Silvercell, we believe every customer deserves friendly, respectful, and helpful support, so it means a lot to know you and your wife are feeling the difference. We'll be sure to share your kind words with Crystal. She'll be delighted to hear them!
Thank you for choosing Silvercell and for being part of our family. We look forward to serving you both for years to come!
The person I chat with was so patient…
The person I chat with was so patient and took his time helping me activate my phone I really appreciate it
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're thrilled to hear that our team was able to help you activate your phone and that you had a positive experience. Providing patient, friendly support is very important to us, and we'll be sure to share your feedback with the representative who assisted you. We truly appreciate you choosing Silvercell and are always here if you need anything in the future. Welcome aboard!
Excellent customer service
Scott was great with me today. He answered all my questions and resolved my issue and helped me order a replacement phone for my spouse.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're glad to hear your issue was resolved and that ordering a replacement phone for your spouse was a smooth experience. We appreciate your kind words and thank you for choosing SilverCell Wireless!
Phone activation and Phone Number transfer
Lisa in the chat was helpful making all the connectios to activate my new phone and transfer my phone number
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're glad to hear activating your new phone and transferring your number went smoothly. We appreciate your feedback and are happy we could help make the process easy. Thank you for choosing SilverCell Wireless!
Scott did a great job walking me…
Scott did a great job walking me through the process. Easy to understand. Thank you for the great service
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're happy to hear the process was easy to understand and that you received great service. We appreciate your feedback and thank you for choosing Silvercell Wireless!
I really like the chat option
I really like the chat option. Robin answered my questions and helped me so much! I am happy with the service !
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're thrilled to hear that we were able to answer your questions and provide the help you needed. We’re especially glad you enjoyed our chat option and had a positive experience with our service.
If you ever need assistance in the future, we're always here to help!
Excellent customer service
Robin was very friendly and helpful and gave me the information that I needed!
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're so glad to hear you had a great experience. Providing friendly, helpful service and clear information is always our goal, and we're happy we could assist you with what you needed.
Scott help us and is diffide7/03/2026ntly a…
Scott help us and is diffidently a asset to sliver cell and glad to know sliver cell has someone who knows what going on and is a big help thank you Scott and sliver cell Bertha Mills
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're thrilled to hear that you had such a positive experience with our team. Providing knowledgeable, helpful, and reliable support is very important to us, and we're glad we could make a difference. We truly appreciate your kind words and are grateful for your trust in Silvercell.
Scott was kind and patient as well as…
Scott was kind and patient as well as efficient with service. Uncomplicated customer service
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're delighted to hear that you had a positive experience with our customer service. Providing kind, patient, and efficient support is what we strive for, and we're glad we could make the process simple and stress-free. We appreciate your feedback and thank you for choosing Silvercell!
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