Ordered an outdoor tent display and 2 stretch tablecloths. Quality & Look was exceptional. Client liked that the tent had added anti-uv protection too. Communication was seamless and it arrived quickl... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Ordered an outdoor tent display and 2 stretch tablecloths. Quality & Look was exceptional. Client liked that the tent had added anti-uv protection too. Communication was seamless and it arrived quickl... Mehr ansehen
Unternehmen hat geantwortet
Great quality, a company super easy to work with, extremely responsive and quick! Our booth looked amazing, super professional. High quality, durable materials, doesn't look cheap at all!
Unternehmen hat geantwortet
Alexa in Sales was AMAZING! After dozens of emails back and forth, and several edited versions of our mock up for our 10'x10' convention booth we gave it the stamp of approval. WE cannot say enough go... Mehr ansehen
Unternehmen hat geantwortet
Buggy site that makes ordering nearly impossible. API errors and other problems. Even their PayPal integration is broken. What should have been a fast and simple process took 10+ hours to order.... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
17528 Rowland St Unit V01,, 91748, City of Industry, Vereinigte Staaten
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very friend customer support.
Very helpful with the shipping.

Antwort von Signwin Display
Had an issue with the order when it first shipped however, upon reaching out to customer service, the issue was rectified quickly and to my complete satisfaction.

Antwort von Signwin Display
I never received a proof and have not heard back from your company once you processed my payment. The project is now late.
Great service and help w artwork. Delivered so quickly. Would recommend.

Antwort von Signwin Display
Yasmine was a lot of help in getting our order out quickly. The customer service was spectacular.

Antwort von Signwin Display
Gabe always makes the experience great. Thank you.
Professional, Available, timely, kind, and a problem solver, not to mention, he makes billing and ordering streamlined and easy.

Antwort von Signwin Display
What a great company to work with. The entire process was so smooth and on point. Delivery was prompt and the overall product was adequate to the project we were trying to achieve.
Thanks so much.

Antwort von Signwin Display
They flat out lie,
bait and switch and they dont care at all.
The sign win agent on the phone said this is how they get their business.....false adverting? No honor, No Integrity!
I came to buy two 10x20, and two 10x10s The prices were amazing, still more expensive than Alibaba but local provider with shipping quicker than overseas... if true.
Yet, the adds stated "Frame and graphics" for a total cost $610 per tent (10x20) and $2xx for the 10x10s. The true check out price?? Over 3x++ the amount for each tent.
While their ad said "graphics and fabric included" checkout person said "no" tent graphics, they are not included, and "No" there was not one of those stupid liar advertising asterix, letting you know that the big print is a lie, and go check out the smaller print to get the truth.
I asked him to kindly change their misleading ad and they said that they couldn't and wouldn't do it because this is how they get their clients. And they have no control over the software that does the ads (bs) that just unfortunately it's just the way that it shows.
Trust pilot or sign win if you're reading this I took a screenshot of your advertising for record, you have my email asked me to send you a copy....or all you need to do to verify is Google search sign win, as long as they haven't taken their ads down or swapped them, it will show exactly what I've described above.
This review doesn't allow me to upload an image of the lie. But check it out yourself and if they are still false advertising then should write a bad review also.
Don't trust this company, as long as they continue to lie in their advertising do not support this company....they have no integrity!

Antwort von Signwin Display
Placed the order, amended the order, approved the artwork, received the order way ahead of expected date. Fantastic quality, shockingly so, and with a price point that shames the other vendors. Well done!

Antwort von Signwin Display
Always very easy to work with! The turnaround is fast, and the proofing process is smooth and straightforward. I appreciate how efficient and reliable the service is every time I order signage.

Antwort von Signwin Display
Very poor communication. I called and e-mailed many times asking for a touch base to discuss issues. I only go one call back from a receptionist who could not answer my questions and once again told me everyone involved was busy. I called with no answer, then called from a new number and someone immediately picked up. Sounds like my number was being ignored.
I did not see a proof before the shipment was sent. I sent several request even after it was in transit and no response was given. We set up the booth today and the wrong file was used on the main 20ft wall. I know the correct file was downloaded as I got a wetransfer confirmation, and two of the other updated files were used.
Not only was the wrong file used, but someone on your end cut out the tag line and placed it over the logo. It looks very bad. We had to cover the entire middle area with posters.
We made it clear we wanted the booth to be used for other events, so all the licensed signs were attachments instead of printed on the walls. While I mentioned one Velcro sign, I said we could do this on our end. When we set up the booth the Velcro was permanently attached to the wall. The sign was wrinkly and did not attach well. We cannot use this wall again.
We had a tight deadline, I metioned that we needed this by the 8th in almost every conversation. The 8th was selected in checkout as a viable date, it was not blocked off. Days later I got a e-mail asking if the 11th was ok. When I replied it was not and I needed a call immediate callback to problemsolve, no one called me. My calls were ignored. I got another e-mail asking if you could ship directly to the convention, while this in not normal, I stayed on hold all day with them coming up with a plan to ship directly into McCormick center. When I went to send you the information, I saw that you had already shipped the package to the original address. The package arrived late and we had to set up late for the convention. I know my timeline was tight, but even when I asked about expedited shipping in our first conversation I was told not to worry and that it would be fine.
Everyone was very nice and In years past the quality of the booth was very good, but it seemed like no one wanted to communicate or use the phone to resolve these issues. When we did talk, the decision makers always seem to be out of the office or in a meeting.
Probably will not use SignWin again.
Excellent customer relations with addressing questions and sharing any concerns with digital files. Very expeditious approach to getting our projects through the ordering and print process. Really appreciate the attention to detail as well as super friendly, helpful demeanor always.

Antwort von Signwin Display
First, your site stop working for 3 days. I could not process the order.
Second, we went back and forth with the design because your warehouse in China was unable to print YOUR OWN TABLE TEMPLATE correctly.
Third, you took me to the limit time and charged me +$500 for rush delivery.
Fourth, you delivered duplicate goods.

Antwort von Signwin Display
Great communication, Arrived promptly in the timeframe quoted. Looks GREAT!

Antwort von Signwin Display
Signwin has great quality products and stellar service. Their price is a little more than other options out there, but you get what you pay for. You want the best for representing your brand at conferences and tradeshows. Use Signwin.

Antwort von Signwin Display
Fantastic customer service, great response rate and turnaround. product looks awesome!
If I could give them zero stars I would. Horrible sales team, horrible support team, horrible experience all around. They order from the same generic Chinese warehouse as every other company -- just use one of the others.
edit: They claim the client to be dishonest, when their sales team is. We tried to find an order, their sales team claimed no order existed and sent a link to place a new one. Charged both, wouldn't cancel the first when they could suddenly see it in their system. Another example of their honesty: they claim to not order from China in their response. The delivery came from "ZHUJIANG DELTA AREA - CHINA, PEOPLES REPUBLIC". You can find their exact booths on dozens of other sites, and you're better off there.

Antwort von Signwin Display
Customer service was wonderful. Being able to actually get a person on the phone and having honest opinions was key!
Awesome job and very happy with product as well

Antwort von Signwin Display
my rep was patient with the time it took my marketing team to get them the artwork and was quick to respond when I did send it over.

Antwort von Signwin Display

Antwort von Signwin Display
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