Tefal UK Bewertungen 

4.002
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ooo nice 😀 Those Tefal Ingenio Simplicity sets are such a space saver! That whole stackable system with the 2 removable handles is a game changer. Saucepans, 16cm, 18cm, 20cm Frying pans,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’d seen the items I bought in a department store. However, I thought I’d check if I could get a discount if I went direct to Tefal, and I did. The items arrived within 3 days of ordering. I’m very pl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered a new Tefal steam generator iron as mine had given up! Literally came the next day so excellent delivery time! Iron is great as expected I always buy tefal this is my third one and I’m not dis... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The Tefal Air Fryer is good and it arrived quickly, but the website is not user-friendly. We tried for ages to register the product without success. The air fryer wasn't listed in the dropdown menus o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haushaltswarengeschäft
  2. Fachgeschäft für Haushaltsgeräte
  3. Fachhandel für Arbeitsplatten
  4. Fachhandel für Küchenbedarf

Vom Unternehmen geschrieben

Proudly supporting households for almost 70 years, Tefal® is committed to making everyday life easier with clever, practical solutions designed around real consumer needs. Whether it’s for cooking, taking care of your linen, or your home, Tefal’s® life-proof innovations make you more available for the family moments that really matter, with products that guarantee the right results in less time and with less effort, making a positive difference in the home by being smarter together.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

4002 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(4.002)

3.988 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Still waiting for my product

Still waiting for my product. Your delivery contractor is letting you down. Yodel are awful.

29. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

We’re glad to see that your order has now been delivered! We’re sorry for the frustration caused by the delay.

We can see from the tracking that there were three attempted deliveries where no one was available to receive the order. We understand how frustrating this can be and appreciate your patience while waiting for your delivery.

If you need any further help, please contact our Customer Service team via our website at https://www.tefal.co.uk/contact-us , and we’ll be happy to assist.

Kind regards,
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Great Iron

Delivery was great, product works well, not heavy to use, easy to order

30. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

We're so pleased to hear that your delivery was great, that the product works well and is not heavy to use, and that ordering was easy! We truly appreciate your positive feedback.

Kind regards
Tefal UK Shop

Bewertet mit 2 von 5 Sternen

Can’t comment on the performance of my…

Can’t comment on the performance of my cleaner as the starting/operating instructions are so complicated I’ve not yet set it up……

31. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

Thank you for your feedback. We’re sorry to hear that you’ve found the setup and instructions difficult to follow. We understand how frustrating it can be when you’re eager to get started with a new device!

If you’d like some help getting your cleaner set up and tips on how to get the most out of it, please contact our Customer Service team via our website: [https://www.tefal.co.uk/contact-us](https://www.tefal.co.uk/contact-us?utm_source=chatgpt.com). We’ll be happy to help you get up and running!

Kind regards,
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Fast delivery, great value for money

Delivery was very quick and the products are amazing! I have used Tefal products for years and alwats come back for more. The value for money is excellent.

27. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

We're so pleased to hear that your delivery was very quick and that you find our products amazing! It's wonderful to know you've been a loyal customer for years and appreciate the excellent value for money.

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

So far

So far, I'm very pleased with the knives and the self-sharpening block, although so far I have struggled to register the purchase to activate the 10-year guarantee

28. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

We're so pleased to hear you're enjoying your new knives and the self-sharpening block! We understand your frustration with registering for the guarantee, and we appreciate you bringing this to our attention. We hope you continue to enjoy your purchase!

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Air fryer arrived next day

Air fryer arrived next day, excellent packaging.

31. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

We're so pleased to hear your air fryer arrived quickly and that the packaging was excellent. We appreciate your positive feedback!

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Delivered on time.

Delivered on time..
Great product...

31. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

We're so happy to hear that your order arrived on time and that you are enjoying the product. Your positive feedback means a lot to us!

Kind regards
Tefal UK Shop

Bewertet mit 4 von 5 Sternen

The product is great

The product is great! I'm so pleased I went for this model as it does everything it promised - clean floors, self-drying so no more smelly mops hanging around, and it takes up hardly any floor space.
Getting it was a bit of a trial, though it was only 2 days later than the original delivery day.
For some reason my house number had been missed off the delivery instructions, and I also missed a call from the driver who was on his way. I got a message to say the delivery company In-Post, used to be Yodel) had reported to Tefal that they couldn't deliver, and I should contact Tefal, which was easier said than done! My email got no response so I added my house number to my account and tried to contact In-Post, which I eventually did via the chat bot, who informed me that non-deliverable parcels would automatically go to my nearest locker, and to wait for an email or message to tell me where to collect the cleaner from. Fortunately I have transport otherwise this could have been a problem!
Anyway, the email or message never arrived, but the courier did, with my fabulous machine.
It wasn't the delay that bothered me, but the lack of response from both companies when I tried to sort things out. And it would have been great if someone had noticed when sending the product out that there was no house number. I know it was there at the ordering stage, and would have been required for the payment information.

27. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

Thank you for your review! We’re delighted to hear that you’re so pleased with your Tefal floor cleaner and its features.

We’re sorry to hear about the delivery and communication issues you experienced. We appreciate your patience and your feedback, which we’ll share with the relevant teams.

Kind regards,
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Fantastic knives extremely good quality…

Fantastic knives extremely good quality would definitely recommend 👌

30. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Jo,

We're so pleased you're enjoying the excellent quality of the knives and would definitely recommend them! Thank you for your positive feedback.

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Does not disappoint.

This is my second Tefal cordless iron. It replaces my old one, still going after many years of service. I took advantage of the special offer.
I would not go back to corded iron. The advantage of this iron is the angled base, it's much better than the kettle type base as these don't easily release the iron. I'm very pleased with my purchase and would highly recommend

27. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Mrs Challenger,

It's wonderful to hear that you're so pleased with your new cordless iron and that it's living up to the high standards of your previous one. We're especially glad the angled base is a feature you appreciate! Thank you for your kind recommendation.

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

I love this product had to buy for…

I love this product had to buy for induction hob & was delighted

31. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Mrs Bernstein,

We're so delighted to hear you love your product and are pleased with its performance on your induction hob! Thank you for your wonderful feedback.

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen
Tefal UK-Logo

Antwort von Tefal UK

Hi Matt,

We're happy you received a great product with fast delivery! Thank you for your positive feedback; it truly means a lot to us.

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Outstanding service easy to order keot…

Outstanding service easy to order keot up to date with delivery.Most important great product extremley well packed.

31. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Cheryl,

We're so pleased to hear you received outstanding service and found the ordering process easy! It's wonderful that you were kept up to date with the delivery and that you love your great product, which was extremely well packed.

Kind regards
Tefal UK Shop

Bewertet mit 4 von 5 Sternen

Easy to order and delivery quick

Easy to order and delivery quick. A shame no detailed instruction book, everything that you need to know on line., not for everyone especially older people.

30. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

Thank you for your review. We're sorry to hear the instruction booklet was missing from your order, as this should have been included.

In the meantime, you can access the online user guide for your X-Clean model here: https://www.tefal.co.uk/instructions-for-use/csp/7211005395.

We apologise for the inconvenience and appreciate your feedback.

Kind regards,
Tefal UK Shop

Bewertet mit 5 von 5 Sternen
Tefal UK-Logo

Antwort von Tefal UK

Hi Alan,

We're so pleased to hear you're happy with both our service and prices. Thank you for your positive feedback!

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

The quality of these pans is excellent

The quality of these pans is excellent. Ordering directly from Tefal was a great choice. The service and delivery time was perfect.

28. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Tracey,

We're so pleased to hear you found the quality of the pans excellent and that ordering directly from us was a great choice. It's wonderful that the service and delivery time met your expectations perfectly.

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Pro Express Eco steam generator iron

Ordered a new Tefal steam generator iron as mine had given up! Literally came the next day so excellent delivery time! Iron is great as expected I always buy tefal this is my third one and I’m not disappointed! I ordered the Pro express eco and have used it on the eco setting all the while it is excellent and not as heavy as my last! Thanks Tefal as I actually enjoy ironing which all my family are very pleased about! 😀

7. August 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Barry,

We're absolutely delighted to hear how pleased you are with your new Tefal steam generator iron! It's wonderful to know that our delivery met your expectations and that your third Tefal iron is performing so well, especially on the eco setting. We're thrilled that you're enjoying ironing now!

Kind regards
Tefal UK Shop

Bewertet mit 1 von 5 Sternen
Tefal UK-Logo

Antwort von Tefal UK

Hi,

Thank you for your review. We're sorry to hear your order wasn't delivered.

According to the tracking information, Yodel experienced difficulty gaining access to your address and was also unable to deliver the parcel as no one was available to receive it. The order has now been returned to us.

If you would like the order to be resent or refunded, please contact our Customer Service team via our website at https://www.tefal.co.uk/contact-us, and we'll be happy to assist.

Kind regards,
Tefal UK Shop

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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