Tefal UK Bewertungen 

4.011
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ooo nice 😀 Those Tefal Ingenio Simplicity sets are such a space saver! That whole stackable system with the 2 removable handles is a game changer. Saucepans, 16cm, 18cm, 20cm Frying pans,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The Tefal Air Fryer is good and it arrived quickly, but the website is not user-friendly. We tried for ages to register the product without success. The air fryer wasn't listed in the dropdown menus o... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lots of choices on the website and the ability to compare products. Ordering was easy and delivery tracking very useful. The iron was a little bit heavier than I expected but not as heavy as my old... Mehr ansehen

Bewertet mit 3 von 5 Sternen

The steam generator is great. I love it. You no longer see seam witnesses when ironing and don't have to turn products inside out. The delivery was terrible as there were no options to redirect. Like... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haushaltswarengeschäft
  2. Fachgeschäft für Haushaltsgeräte
  3. Fachhandel für Arbeitsplatten
  4. Fachhandel für Küchenbedarf

Vom Unternehmen geschrieben

Proudly supporting households for almost 70 years, Tefal® is committed to making everyday life easier with clever, practical solutions designed around real consumer needs. Whether it’s for cooking, taking care of your linen, or your home, Tefal’s® life-proof innovations make you more available for the family moments that really matter, with products that guarantee the right results in less time and with less effort, making a positive difference in the home by being smarter together.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

4011 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(4.011)

3.993 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen
Tefal UK-Logo

Antwort von Tefal UK

Hi Matt,

We're happy you received a great product with fast delivery! Thank you for your positive feedback; it truly means a lot to us.

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Outstanding service easy to order keot…

Outstanding service easy to order keot up to date with delivery.Most important great product extremley well packed.

31. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Cheryl,

We're so pleased to hear you received outstanding service and found the ordering process easy! It's wonderful that you were kept up to date with the delivery and that you love your great product, which was extremely well packed.

Kind regards
Tefal UK Shop

Bewertet mit 4 von 5 Sternen

Easy to order and delivery quick

Easy to order and delivery quick. A shame no detailed instruction book, everything that you need to know on line., not for everyone especially older people.

30. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

Thank you for your review. We're sorry to hear the instruction booklet was missing from your order, as this should have been included.

In the meantime, you can access the online user guide for your X-Clean model here: https://www.tefal.co.uk/instructions-for-use/csp/7211005395.

We apologise for the inconvenience and appreciate your feedback.

Kind regards,
Tefal UK Shop

Bewertet mit 5 von 5 Sternen
Tefal UK-Logo

Antwort von Tefal UK

Hi Alan,

We're so pleased to hear you're happy with both our service and prices. Thank you for your positive feedback!

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

The quality of these pans is excellent

The quality of these pans is excellent. Ordering directly from Tefal was a great choice. The service and delivery time was perfect.

28. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Tracey,

We're so pleased to hear you found the quality of the pans excellent and that ordering directly from us was a great choice. It's wonderful that the service and delivery time met your expectations perfectly.

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Pro Express Eco steam generator iron

Ordered a new Tefal steam generator iron as mine had given up! Literally came the next day so excellent delivery time! Iron is great as expected I always buy tefal this is my third one and I’m not disappointed! I ordered the Pro express eco and have used it on the eco setting all the while it is excellent and not as heavy as my last! Thanks Tefal as I actually enjoy ironing which all my family are very pleased about! 😀

7. August 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Barry,

We're absolutely delighted to hear how pleased you are with your new Tefal steam generator iron! It's wonderful to know that our delivery met your expectations and that your third Tefal iron is performing so well, especially on the eco setting. We're thrilled that you're enjoying ironing now!

Kind regards
Tefal UK Shop

Bewertet mit 1 von 5 Sternen
Tefal UK-Logo

Antwort von Tefal UK

Hi,

Thank you for your review. We're sorry to hear your order wasn't delivered.

According to the tracking information, Yodel experienced difficulty gaining access to your address and was also unable to deliver the parcel as no one was available to receive it. The order has now been returned to us.

If you would like the order to be resent or refunded, please contact our Customer Service team via our website at https://www.tefal.co.uk/contact-us, and we'll be happy to assist.

Kind regards,
Tefal UK Shop

Bewertet mit 4 von 5 Sternen

Good Air fryer but I paid next day…

Good Air fryer but I paid next day delivery but it took over 48 hours to come.

28. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

Thank you for your review. We're pleased to hear you're happy with your new air fryer.

We're sorry your order didn't arrive within the expected next day delivery timeframe. Please feel free to contact our Customer Service team via our website at https://www.tefal.co.uk/contact-us, and we'd be happy to assist with refunding your delivery charge.

Kind regards,
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Ingenio Range the best!…

Bought the colander/pasta insert for my ingenio set. Absolutely love all the ingenio range, best thing I've bought in a long time.

28. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Christine,

We're so happy to hear how much you love the colander/pasta insert and the entire Ingenio range! We appreciate your wonderful feedback.

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

it is lovely do a great job and the…

it is lovely do a great job and the speed is pwoerful.

29. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Debbie,

We're so pleased to hear you find it lovely and that it does a great job with powerful speed. We truly appreciate your positive feedback!

Kind regards
Tefal UK Shop

Bewertet mit 1 von 5 Sternen
Tefal UK-Logo

Antwort von Tefal UK

Hi,

Thank you for your review. We’re sorry to hear that you have not received your order.

I can see that our Customer Service team are currently dealing with your case and are working hard to resolve this for you. They will be in touch with the next steps soon.

According to the tracking information, your order status has been set to stop and return, and the team will assist you further.

Kind regards,
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Fast delivery

Fast delivery

27. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

Thank you for taking the time to leave us a 5-star review. We're delighted to hear that your order arrived quickly and that you were pleased with our delivery service.

We really appreciate your support and hope you enjoy your new Tefal products. We look forward to serving you again in the future.

Kind regards,
Tefal UK Shop

Bewertet mit 1 von 5 Sternen

I have not recieved my item

I have not recieved my item! Delivery was 2 days it’s now 11 days since my order was made and still no item arrived! Sent message on messenger and been ignored!

27. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

Thank you for your review. We’re very sorry to hear about the delay with your delivery.

We’ve been unable to locate your case in our system. Please contact our Customer Service team via our website at https://www.tefal.co.uk/contact-us so they can look into this for you.

From the tracking information, it does appear that your parcel may be lost. Our Customer Service team will be happy to assist you with the next steps and ensure this issue is handled as promptly as possible.

Kind regards,
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, thank you

27. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Diane,

Thank you for your wonderful feedback! We are delighted to hear you had an excellent experience with us. We really appreciate you taking the time to share this.

Kind regards
Tefal UK Shop

Bewertet mit 1 von 5 Sternen

I am trying to return item that I’m not…

I am trying to return item that I’m not happy with and it’s proving to be a long painful experience. I only received it 48 hours e

6. August 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

Thank you for your review. We’re sorry to hear about the difficulties you’ve experienced with your return.

I can see that our Customer Service team is currently dealing with your case. Thank you for your patience while we work to get this resolved for you.

Kind regards,
Tefal UK Shop

Bewertet mit 1 von 5 Sternen

The steamer is obviously not little people…

The steamer is obviously not for people 5foot tall! I couldn’t reach to close the shutter and it was too heavy for me to close it.
The delivery was excellent. I was kept informed and it arrived at the stated time.

27. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi,

Thank you for your review. We’re pleased to hear that your delivery experience was excellent and that you were kept informed throughout the process.

We’re sorry to hear that the steamer wasn’t suitable for you. We appreciate your feedback regarding the size and weight of the product, and we’ll be sure to share your comments with the relevant team.

Kind regards,
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Great iron just glides over fabric

Great iron just glides over fabric
Plenty steam

28. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Andrew,

We're so happy to hear our iron glides smoothly and provides plenty of steam for you. We appreciate your wonderful feedback!

Kind regards
Tefal UK Shop

Bewertet mit 5 von 5 Sternen

Exactly what we wanted

Exactly what we wanted, very pleased with the product. Delivered in a couple of days excellent.

30. Juli 2026
Tefal UK-Logo

Antwort von Tefal UK

Hi Mr Renardson,

We're so pleased to hear that the product was exactly what you were looking for and that you're very happy with it! We're also glad to know it was delivered quickly.

Kind regards
Tefal UK Shop

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr