Silentnight Bewertungen 

8.991
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The honest information about the size of washing machine for the different sizes of coverless duvet was so useful. I would normally buy a king-size for a double bed so opted for the double-bed size in... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have to say my experience with silentnight didn't get off to a great start. I was getting a replacement mattress and the old one was meant to be up lifted at the same time, this didn't happen. Long... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Never buying anything from silent night again. Had this mattress for 3 years with a 5 year guarantee. Sagging, creaking and causing very bad neck and back pain. Tried to make a guarantee claim and t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent.....speedy delivery....mattress topper feels like sleeping on a cloud. I bought a very firm cheaper mattress but this makes it feel a luxury item.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Matratzengeschäft
  2. Bettenfachgeschäft
  3. Fachgeschäft für Bettwaren
  4. Schlafzimmermöbelgeschäft

Über Silentnight

Vom Unternehmen geschrieben

Shop our winter bedding
winter bedding
just sleep®
assembly guides
guarantees
contact us

Silentnight, the UK’s most trusted sleep brand. We know that everyone has different needs when it comes to sleep. So in a nation of 60 million sleepers, one-size-fits all just won’t do. It won’t do at all. That’s why we think sleepers before springs.

Silentnight's Customer Guarantee

Silentnight's Customer Guarantee

We work hard to ensure all our customers receive the highest levels of quality and support. Honesty and integrity lie at the very core of everything we do here at Silentnight. The Silentnight Guarantee has been designed to create an environment where people can shop with confidence.

Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

8991 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,1

Alle Bewertungen

(8.991)

1.103 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I have a deeply massive hole in my…

I have a deeply massive hole in my mattress and it has 5 years of warranty and apparently my request has been rejected because I have stains ! What the stains have to do with the holes for a mattress with 2 and half years?
Not happy actual and I wasn’t expecting to get this response from a big company.
What about the bed frame???
Haven’t heard about it?

19. August 2026
Bewertung ohne vorherige Einladung
Silentnight-Logo

Antwort von Silentnight

We appreciate you sharing your experience and feedback regarding the warranty claim for your mattress. We understand your frustration with the rejection. However as the terms & conditions of the warranty have not been met, your guarantee has been invalidated.

Sam,
Silentnight Brands

Bewertet mit 5 von 5 Sternen

Silentnight 1000 pocket mattress

I am so glad I decided to buy a Silentnight 1000 pocket mattress as although the first couple of nights it felt very firm and I was worried I may have to return it but my back feels great with no stiffness when I wake up. I am also getting used to the firmness and feel I have made the right decision with my purchase. Ordering online was straightforward and I even got a better price and some freebies which I was not expecting 🤗. The delivery service was great, and communication was excellent keeping me updated about my delivery. I would definitely recommend Silentnight.

28. Juli 2026
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Antwort von Silentnight

We are so pleased to hear that you are enjoying your new mattress and that the initial firmness has proven beneficial for your back. It's wonderful to know that you're waking up without stiffness and that you feel confident in your purchase. Thank you for recommending us!

Jayne,
Silentnight Brands

Bewertet mit 4 von 5 Sternen

Duvet

Airflow duvets are perfect purchased 4 doublees and a king all arrived in good time and great duvet

15. Oktober 2025
Silentnight-Logo

Antwort von Silentnight

We are so happy to hear that your Airflow duvets arrived promptly and are providing such great comfort! We appreciate your wonderful feedback.

Silentnight Brands

Bewertet mit 5 von 5 Sternen

Great pillow with good support

Great pillow with good support. Sleeping well.
It is bigger than the one I had before and it is a squeeze to get it in my pillow case.

21. Juli 2026
Silentnight-Logo

Antwort von Silentnight

We're so happy to hear our pillow provides great support and helps you sleep well! We appreciate you sharing that feedback Anne.

Kind regards, Louise at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Comfy mattress.

good communication about the delivery.
Great delivery team.
Very pleased with the mattress - very comfortable.

19. Juli 2026
Silentnight-Logo

Antwort von Silentnight

We are so pleased to hear that you are very happy with your new mattress and that our delivery team provided good communication. Thank you for your kind feedback Pippa.

Kind regards, Louise at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Great mattress at a great price

Easy to buy and competitive prices. Free gifts were a nice bonus and the summer 2.5 tog quilt is great for the warm summer nights.

26. Juli 2026
Silentnight-Logo

Antwort von Silentnight

We're so pleased to hear that you found our purchasing process easy and our prices competitive. It's wonderful to hear.

Kind regards, Louise at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Very happy!!

I ordered from Slientnight as my previous mattress was from them, I wanted the same one as it is been great but come to the end of its life!
When I ordered I made a mistake and ordered the wrong one, so I rang up and spoke to a very helpful lady (really sorry can’t remember her name) sorted everything for me!
The delivery was very smooth and the communication was great, turned up on time and helped get the mattress where it needed to be!
Overall very happy with the service and the product I received 👍🏻

26. Juli 2026
Silentnight-Logo

Antwort von Silentnight

We are so pleased to hear that you had such a positive experience with us, from ordering to delivery! It's wonderful to know that our team was able to assist you efficiently with your order change. Thank you for choosing us again; we value your continued support Emma.

All the best, Louise at Silentnight Brands

Bewertet mit 2 von 5 Sternen

Not as good as hoped

Hasn't made much difference,
Does not stand up to silentnight's description.

25. Juli 2026
Silentnight-Logo

Antwort von Silentnight

We appreciate you sharing your experience and feedback. We are sorry the topper did not meet your expectations. =

Kind regards, Louise at Silentnight Brands

Bewertet mit 4 von 5 Sternen

Happy enough

Mattress seems good, delivery was good, apart from waiting time. Not much else to say really.

18. Juli 2026
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Antwort von Silentnight

We're glad to hear you're pleased with the mattress. We appreciate your feedback.

Kind regards, Louise at Silentnight Brands

Bewertet mit 4 von 5 Sternen

Very easy to order on line

Very easy to order on line, sort which mattress you want, pick your delivery date. Confirmation of delivery date , updates on the delivery day, once delivered they will take mattress to the room, unwrap it n place it on the bed!

10. Mai 2026
Silentnight-Logo

Antwort von Silentnight

We're delighted to hear that your online ordering experience was so easy and that you appreciated the delivery updates.

Kind regards, Louise at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Superb service

Superb service. Fast delivery and fabulous mattress topper. 10/10

24. Juli 2026
Silentnight-Logo

Antwort von Silentnight

We're thrilled to hear that you're so pleased with both the speedy delivery and the quality of your mattress topper Annie. Thank you for your wonderful feedback!

Kind regards, Louise at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Nice pillows full & soft washable…

Nice pillows full & soft washable -quick free delivery

17. Juli 2026
Silentnight-Logo

Antwort von Silentnight

We're so pleased to hear you're happy with your new pillows, and that you found our delivery service quick and efficient. Thanks Geoff.

Best regards, Louise at Silentnight Brands

Bewertet mit 1 von 5 Sternen

A few months ago I purchased airmax 2…

A few months ago I purchased airmax 2 super supported pillows and on both occasions after a few uses the pillows went flat, lost it's shape
I reported the issue to Silentnight, and was advised to wash them, so that they could bounce back.
I did what was asked, and to no avail, pillows are still flat.
I sent pictures of the pillows, and was told that there is no fault.
I received that reply within a few minutes of sending the pictures.
But when I originally reported the issue, I had to wait over a week for a response.

14. August 2026
Bewertung ohne vorherige Einladung
Silentnight-Logo

Antwort von Silentnight

We are truly sorry to hear about your experience with your pillows and the issues you've encountered with them. Your feedback is invaluable and we will forward this to our bedding partner.

Best regards, Louise at Silentnight Brands

Bewertet mit 5 von 5 Sternen

A person rang my doorbell

A person rang my doorbell. I opened the door. They handed me a parcel. Nothing went wrong. I haven't yet used the product so can't comment on that

24. Juli 2026
Silentnight-Logo

Antwort von Silentnight

We appreciate you sharing your delivery experience with us Chris. We hope you enjoy your product!

Kind regards, Louise at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Speedy delivery & good quality

Speedy delivery! I bought this foam topper because I used to have back pain every morning when I woke up. The quality is excellent, and after sleeping on it, I no longer wake up with back pain. It’s made such a difference to my sleep. Highly recommend!

24. Juli 2026
Silentnight-Logo

Antwort von Silentnight

We are so pleased to hear that your new topper has made such a positive difference to your sleep and helped alleviate your back pain. Thank you for your kind words and recommendation!

Best regards, Louise at Silentnight Brands

Bewertet mit 4 von 5 Sternen

Ordering and delivery was spot on

Ordering and delivery was spot on. Quality item as expected. When it comes to bedding of any kind I only use Silentnight. Experience tells.

24. Juli 2026
Silentnight-Logo

Antwort von Silentnight

We're so pleased to hear that your ordering and delivery experience was excellent. We truly appreciate your loyalty to our brand for your bedding needs!

Kind regards, Louise at Silentnight Brands

Bewertet mit 2 von 5 Sternen

The mattress topper not as decribed its…

The mattress topper not as decribed its very flat ive had a better one off temu for 15 pound

24. Juli 2026
Silentnight-Logo

Antwort von Silentnight

We are sorry our mattress topper did not meet your expectations . We appreciate you bringing this to our attention Georgina.

Kind regards, Louise at Silentnight Brands

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