The honest information about the size of washing machine for the different sizes of coverless duvet was so useful. I would normally buy a king-size for a double bed so opted for the double-bed size in... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have to say my experience with silentnight didn't get off to a great start. I was getting a replacement mattress and the old one was meant to be up lifted at the same time, this didn't happen. Long... Mehr ansehen
Unternehmen hat geantwortet
Never buying anything from silent night again. Had this mattress for 3 years with a 5 year guarantee. Sagging, creaking and causing very bad neck and back pain. Tried to make a guarantee claim and t... Mehr ansehen
Unternehmen hat geantwortet
Excellent.....speedy delivery....mattress topper feels like sleeping on a cloud. I bought a very firm cheaper mattress but this makes it feel a luxury item.
Unternehmen hat geantwortet
Unternehmensdetails
Über Silentnight
Vom Unternehmen geschrieben
Silentnight, the UK’s most trusted sleep brand. We know that everyone has different needs when it comes to sleep. So in a nation of 60 million sleepers, one-size-fits all just won’t do. It won’t do at all. That’s why we think sleepers before springs.
Silentnight's Customer Guarantee
Silentnight's Customer Guarantee
We work hard to ensure all our customers receive the highest levels of quality and support.
Honesty and integrity lie at the very core of everything we do here at Silentnight.
The Silentnight Guarantee has been designed to create an environment where people can shop with confidence.
Kontaktinformationen
Long Ing Business Park, BB18 6BJ, Barnoldswick, Vereinigtes Königreich
- 0333 123 0892
- enquiries@silentnight.co.uk
- shop.silentnight.co.uk
4,1
Gut
8984 Bewertungen
Bittet Kunden um Bewertungen
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Antwort von Silentnight
We're so glad to hear that your item arrived as expected and is doing the job you needed!
Kind regards, Louise at Silentnight Brands
Silent night mattress…
Very efficient delivery people arrived on time the guys were courteous and helpful, the mattress is excellent very comfortable, firm yet soft gives great support not waking up with back ache anymore
15. August 2026
Antwort von Silentnight
We're absolutely delighted to hear that our delivery team provided such courteous and helpful service! It's wonderful to know your new mattress means you're no longer experiencing back ache. Thank you for sharing your positive experience Phil.
Kind regards, Louise at Silentnight Brands
Will never order from this company…
Will never order from this company again. Courier delivery just dumped the parcel to an incorrect address, a communal area where thieves operate. Refused to deliver to correct address. I had to go and retrieve the package myself. I can see other complaints about the same thing, looks like they simply don't care, and no response to the review.
I reported this in the feedback email, but zero response.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silentnight
We are truly sorry to hear about the issues you experienced with your EVRI delivery and the lack of response to your feedback. We understand your frustration and have noted your comments.
Best regards, Louise at Silentnight Brands
Great quality pet bed
The pet bed I wanted was delivered very promptly and it was available at a reduced price. The quality of the product is excellent. I had to buy a second bed for the cat as he was sleeping in the dogs bed which I had purchased previously. They must be very comfortable as they both love them
21. August 2026
Antwort von Silentnight
We're so happy to hear your pets are enjoying their comfortable new beds! It's wonderful that both your dog and cat love them. We appreciate you sharing your positive experience with us, Linda.
Kind regards, Louise at Silentnight Brands
Dont waste your money
Orderd a mattress topper for a softer bed, turned up rock solid. Tried to return due to not being as described and they said they cant refund me. Even tho they promice a 60day satisfaction guarantee. Dont waste your money
13. August 2026
Antwort von Silentnight
We're truly sorry to hear that the mattress topper didn't provide the comfort you were expecting. Our web site does explain that due to hygiene reasons, bedding items cannot be returned once used. I am sorry we couldn't help further on this occasion.
Kind regards, Louise at Silentnight Brands
Excellent customer service
I have to say my experience with silentnight didn't get off to a great start. I was getting a replacement mattress and the old one was meant to be up lifted at the same time, this didn't happen. Long story short I spoke with a lovely lady Amanda who helped get everything sorted for me. I can't thank her enough for all her help and understand. Definitely 5 stars for her customer service.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silentnight
We are truly grateful for your feedback and appreciate you taking the time to share your experience. We are pleased to hear that Amanda was able to assist you effectively and will be sure to forward your feedback on to her.
Kind regards, Louise at Silentnight Brands
REPLYING TO CUSTOMER
You,re not answering my .any emails
I bought 2 .mattresses
1 comforter.
I dont want tbe comforter
I want a refund
12. Juli 2026
Antwort von Silentnight
We appreciate you sharing your concerns about the comforter and your refund request. Our CX team have reached out to you directly to help resolve this for you.
Kind regards, Louise at Silentnight Brands
Quick delivery and the mattress topper…
Quick delivery and the mattress topper is so comfy
12. August 2026
Antwort von Silentnight
We're so pleased to hear that your mattress topper is comfy and that you had a quick delivery. Thank you for your wonderful feedback!
Kind regards, Louise at Silentnight Brands
Fast delivery
Fast delivery, but feel this mattress topper is not as good as my previous silentnight mattress topper.
12. August 2026
Antwort von Silentnight
We appreciate your feedback regarding the mattress topper and its comparison to your previous one. We are always working to improve our products.
Kind regards, Louise at Silentnight Brands
I would not recommend this pillow.
I would not recommend this pillow to anyone. I bought the **Orthopedic** version, and after only six months it became completely flat and lost all of its support. Instead of helping with my posture and sleep, it caused neck and back pain.
The pillow is also made from very cheap, low-quality materials, and the filling is extremely disappointing. It feels flimsy and does not keep its shape. Overall, this product is poorly made and does not live up to its claims. It was a complete waste of money, and I would definitely not buy it again.
Don't count on 2 years warranty too, it's impossible to prove their fault.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silentnight
We are truly sorry to hear about your disappointing experience with one of our pillows. Your detailed feedback is very important to us as we review our manufacturing processes and materials.
Kind regards, Louise at Silentnight Brands
Great mattress topper
Great mattress topper! I thought my bed was too hard for years, this mattress topper has improved the comfort of my bed immensely. Only wish I’d bought it sooner
18. August 2026
Antwort von Silentnight
It's fantastic to hear that our mattress topper has made such a significant improvement to the comfort of your bed! We're so pleased it's made a difference for you Margaret.
All the best, Louise at Silentnight Brands
Silentnight Feather and Down Pillow…
Silentnight Feather and Down Pillow Pair
Absolutely rubbish. Flat , even with 2 pillows my head may as well be on the mattress, so noisy too, crinkly sounding . Bought 4 from Mattress next day so I'm not happy at all.
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silentnight
We are sorry to hear that our pillows did not meet your expectations. We understand your frustration and have noted your feedback.
Kind regards, Louise at Silentnight Brands
Easy to purchase good price great night…
Easy to purchase good price great night sleep
17. August 2026
Antwort von Silentnight
We're so glad to hear you found the purchase easy and are enjoying great sleep! Thanks for your feedback Dean.
Kind regards, Louise at Silentnight Brands
quality product delivered when said
16. August 2026
Antwort von Silentnight
We're so glad to hear you received a quality product exactly when expected. Thank you for sharing your positive experience with us!
Kind regards, Louise at Silentnight Brands
Not the best duvet I’ve had
Not the best duvet I’ve had.
After a few weeks use it’s gone very flat.
So disappointed.
10. August 2026
Antwort von Silentnight
We appreciate you sharing your experience. We are sorry if the duvet didn't meet your expectations. We've noted your comments.
Best regards, Louise at Silentnight Brands
Summer duvet
My duvet arrived within hours rather than days! The quality was excellent and we've slept better since using it.
17. August 2026
Antwort von Silentnight
We're so pleased to hear your duvet arrived so quickly and that you're enjoying such excellent quality and better sleep!
Kind regards, Louise at Silentnight Brands
Antwort von Silentnight
Thanks for your review Fiona.
All the best Louise at Silentnight Brands
service mixed but hoping for improvement
the delivery and product has gone well with thanks. However we paid to have the old mattress picked up and a month later we are still waiting.
10. August 2026
Antwort von Silentnight
We are pleased the delivery and product met your expectations. We are concerned to hear about the delay with the mattress pick-up and our CX team are looking into this for you.
Kind regards, Louise at Silentnight Brands
The nothing like i was expecting
The topper appears great but nothing like memory foam quality.
It's lumpy and hard and not giving at all. We placed our usual memory foam on top of our original mattress and silent night on top of everything else. My lower back pain has never been so bad 👎 thumbs down from me
15. August 2026
Antwort von Silentnight
We're truly sorry to hear that our topper didn't meet your expectations Andrew. We appreciate you sharing your experience, as this feedback is valuable.
Best regards, Louise at Silentnight Brands
Finally having a good nights sleep
Finally having a good nights sleep, after buying this bed, even though my last mattress wasn't a year old.
7. August 2026
Antwort von Silentnight
We're so glad to hear you're finally enjoying restful nights! It's wonderful that our bed has made such a positive difference for you Susan.
Kind regards, Louise at Silentnight Brands
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