Ship Camps Bewertungen 533

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Shipcamps made the process incredibly easy. Unfortunately FedEx scratched my front porch by dragging the trunks across it rather than lifting them and upon arrival at camp I was notified that my son’s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The shipment from the Chicago area to a remote town in Northern w Wisconsin took a bit more than 26 hours. Incredible effort and great experience.

Bewertet mit 3 von 5 Sternen

The pick up and drop off were easy and done well. What was not good is our brand new trunk got trashed some how on the outbound leg to the camp. It arrived with the bottom metal bracket complete... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... Mehr ansehen

Unternehmensdetails

  1. Transportunternehmen

Vom Unternehmen geschrieben

Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.

Ship Camps

Vom Unternehmen geschrieben

We Are Committed To Our Customers
With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
We Ship All Your Camp Gear
Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!

Our Hours

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST Saturday: 8:00 AM to 5:00 PM EST Sunday: 9:00 AM to 8:00 PM EST

Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

533 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

First time using Ship Camps

First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity.
Even after the bags were picked up from my front porch on LI , NY , I texted Ship Camps to confirm and they responded quickly. I’m sold! Repeat customer now.

12. Juni 2025
Bewertet mit 3 von 5 Sternen

Efficiency- A+/ Shipping - D- F

I was impressed with the efficiency of the pick up and delivery of the trunks.

Picking them up on Saturday, after the campers had left, would have served us much better. The kids did not know what to keep out, or what to leave in. So, that being said, it caused a lot of stressful jamming and packing into our carryons just so we could get on the plane to fly home.

Also, the tops of the trunks had deep scratches and scrapes. The transportation was not handled with much concern for the items, themselves.

8. Juni 2025
Ship Camps-Logo

Antwort von Ship Camps

Hello Bill,

Thank you for your review.

We're glad you enjoyed the efficiency of our service, though we regret to hear of the scratches on the trunks. Our team will be in touch to gather more information about this and looks forward to providing assistance.

If you have any questions or would like to discuss your order further, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

Bewertet mit 3 von 5 Sternen

I did like the customer service you…

I did like the customer service you provided and everything was picked up and delivered in a timely fashion, but unfortunately my daughter's trunk was pretty banged up and we had to order some new hardware for it that was broken. We had hoped this would be an heirloom she'd get to keep, but I'm just hoping the trunk lasts another trip to camp.

20. August 2024
Ship Camps-Logo

Antwort von Ship Camps

Hello Carolina,

Thank you for your review!

We're glad you enjoyed our customer service but regret to hear of the damage to your daughter's trunk. Our records do not show that you contacted us directly on this, so a member of our claims team will be reaching out to assist.

Please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

Bewertet mit 4 von 5 Sternen

Works as Advertised, but Rough on Trunk

The service was seamless and delivery was fast, but after two years of Ship Camps we'll need to replace my child's trunk because it has been torn up in shipping. I wish that Ship Camps had an option to order a box that could be delivered to camp to protect the trunk on the way home.

18. August 2024
Bewertet mit 2 von 5 Sternen

Our bag was randomly left at someone…

Our bag was randomly left at someone else's home. Luckily this person had a mutual friend and tracked us down where we were able to retrieve it. I assume this is the fault of fedex and not ship camps. I called and they apologized and were able to ensure the second bag went to the right place, but I am not the only person of our groups whose bags were left at random houses!

23. August 2024
Bewertet mit 3 von 5 Sternen

Delivery date for returning bags incorrect

We had no issues with bag pick up and delivery to camp. Unfortunately, we had issues with the returning of the bags. Our bags were delivered to the house 4 days earlier than we were told. We were not in town and had to scramble to make arrangements for someone to get the bags and store them from us. We received two different delivery dates on our tracking as well - one that said in transit and would be delivered on the expected date and another that said in transit and would be delivered that day (4 days early). It was hard to even know which one to follow as they were not in sync or accurate.

10. August 2024
Ship Camps-Logo

Antwort von Ship Camps

Hello HG,

Thank you for your review!

We're sorry for any confusion regarding your delivery dates. All shipments are "delivery-by", which means a shipment can arrive prior to the final commit date. In the future, we can set your camper's shipments to deliver to a local FedEx Office Print and Ship location which would hold the shipment for up to 5 days after arrival for customer pickup.

If you have any questions or would like more information on this option, please feel free to contact our team at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

Bewertet mit 5 von 5 Sternen

They were terrific

They were terrific! One bag came even sooner than expected. And one had lost its mailing tag, but they took the time to look us up using the name (from luggage tag) and texted me that they had our bag and we figured out the rest. Excellent communication. Thank you!

20. August 2024
Bewertet mit 1 von 5 Sternen

One of the bags was fully ripped

One of the bags was fully ripped. The other bag had a rip inside. Both bags are durable and expensive.

20. August 2024
Ship Camps-Logo

Antwort von Ship Camps

Hello Rachel,

Thank you for your review!

Our team apologizes for the damage your bags incurred while in transit. We understand how frustrating it must have been to receive your bags in this condition. Our records do not show that you have contacted our team directly about the damage, so a member of our claims team will be in touch to assist. We look forward to working with you to make this right.

If you have any questions or would like to discuss your order, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr