Ship Camps Bewertungen 534

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Shipcamps made the process incredibly easy. Unfortunately FedEx scratched my front porch by dragging the trunks across it rather than lifting them and upon arrival at camp I was notified that my son’s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The shipment from the Chicago area to a remote town in Northern w Wisconsin took a bit more than 26 hours. Incredible effort and great experience.

Bewertet mit 3 von 5 Sternen

The pick up and drop off were easy and done well. What was not good is our brand new trunk got trashed some how on the outbound leg to the camp. It arrived with the bottom metal bracket complete... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ship Camps made the whole process super easy from start to finish. Camp bags are huge and can be hard to travel with. I am thankful to have found a company that can take care of it for us!

Unternehmensdetails

  1. Transportunternehmen

Vom Unternehmen geschrieben

Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.

Ship Camps

Vom Unternehmen geschrieben

We Are Committed To Our Customers
With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
We Ship All Your Camp Gear
Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!

Our Hours

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST Saturday: 8:00 AM to 5:00 PM EST Sunday: 9:00 AM to 8:00 PM EST

Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

534 Bewertungen

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Bewertet mit 5 von 5 Sternen

I am the assistant principal at an…

I am the assistant principal at an elementary school and we facilitate scholarships for children to go away to camp. After the previous shipping company went under last summer, working with Ship Camps was a new experience and they did not disappoint. The organization and constant communication were excellent. Even the return shipping happened sooner than expected. The whole process was orderly and professional. We couldn’t have asked for better!

11. August 2024
Bewertet mit 3 von 5 Sternen

Fed Ex marketing firm

This Company is an intermediary between the customer and Fed Ex. They take a fee for sourcing customers for Fed Ex. What am I missing?

8. August 2024
Ship Camps-Logo

Antwort von Ship Camps

Hello David,

Thank you for your review!

FedEx is our preferred carrier and we work with them to handle logistics. Due to our partnership and the volume of items we ship, we can offer savings to our customers compared to going to the carrier directly. Ship Camps also provides a complimentary $500 insurance value on each shipment, with additional coverage available for purchase, and top-tier customer support by phone, text, and email.

If you have any questions, please give us a call at (855) 540-2267 or email our team at customersupport@shipcamps.com. Thank you!

Bewertet mit 1 von 5 Sternen

Too Expensive

This company was ridiculously expensive for shipping.

10. August 2024
Ship Camps-Logo

Antwort von Ship Camps

Hello ML,

Thank you for sharing your experience.

We're sorry that the pricing didn't meet your expectations. We’re always striving to balance convenience and affordability to offer the best value, and we appreciate your feedback.

If you have any questions or need assistance, please don't hesitate to reach out to our team at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

Bewertet mit 4 von 5 Sternen

Good customer service

Good customer service
When fed ex didn’t show up and we had to bring bags to our office locally they gave some credit to make it right. Feels a bit overpriced for what it is overall, but our bags got there and back.

10. August 2024
Bewertet mit 5 von 5 Sternen

Shipped from NJ to Maine

We used Ship Camps to ship four large duffel bags to and from camp. Delivery truck arrived on time and bags were delivered to camp on the day we had prearranged. They also arrived back from camp within two days. Fast service and all went well!

9. August 2024
Bewertet mit 5 von 5 Sternen

Stress Free Camp Luggage Shipping!

To send your kid across the country for camp for the summer is stressful enough…… to find ship camps was a Godsend. From the moment I spoke to customer service I felt at ease. They explained (thoroughly) then sent the shipping labels for my son’s two huge steamers trunks. Two days later I dragged the bags out to the porch and within 2 hours, the courier picked them up and delivered them to my child’s camp cabin. Voila! All my son had to carry on the plane was a backpack with his electronics for entertainment. After my son’s time at summer camp was finished, he packed up and ship camps picked up his bags and returned them to me in two days. Nothing damaged. Easy and stress free! I cannot recommend ship camps enough! Thank you Ship Camps! See ya next year!!!!

Lori Goldsmith, REALTOR®
Luxury Estate Sales
Beverly Hills, California

7. August 2024
Bewertet mit 3 von 5 Sternen

The customer service is great, but a bag got ruined.

The customer service is great. It’s a super easy way to get bags too and from camp. However, this time one of our son’s bags arrived with giant rips and holes. It will need to be replaced.

4. August 2024
Ship Camps-Logo

Antwort von Ship Camps

Hello Emily,

Thank you for your review!

We're so sorry for the damage your son's bag incurred during transit. Our team does not see that you reached out to us directly about this issue, so a member of our claims team will be in touch to provide assistance.

If you have any questions or would like to discuss your order in further detail, please give us a call at (855) 540-2267 or email our team at customersupport@shipcamps.com. Thank you!

Bewertet mit 1 von 5 Sternen

Our trunk was destroyed

Our trunk was destroyed. This was the worst experience. It was a brand-new $400 trunk. We are terribly disappointed. It looks like soneone took a sledgehammer to it.

2. August 2024
Ship Camps-Logo

Antwort von Ship Camps

Hello Robin,

Thank you for your review!

We’re very sorry to hear about the damage to your trunk. It appears that you haven’t yet contacted Ship Camps directly, so a member of our team will be reaching out to assist you with our claims process. Our claims team is eager to help resolve this issue for you.

If you have any questions or would like to discuss your shipment in further depth, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

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