School Space Bewertungen 

Brandon, is very helpful, knowledgeable about the subject matter and takes his time to explain things to ensure every questions asked is answered. Also, responds to enquiries promptly. He's an asset to his corporation.

School Space is extremely luckily to have someone like Himayat in their orgonisation. From day 1, he answered my questions with clarity and depth. He was always available for a phone call and even made time for us to visit the venue in advance, showing us around and answering specific questions with expertise. I have worked with many other venues/booking teams, this one with Himayat was extremely smooth and informative. He has a very bright future ahead of him.

I am a new Customer and so far they have been very professional!

Terrible customer service ! I have been a customer of this company for five years. However, the experience has been consistently poor for the past year. Booking cancellations are frequently made at short notice due to staff shortages. Furthermore, the customer service is slow and unhelpful. Despite the high cost of their service, the quality is subpar and requires qualified staff, particularly in customer service. I would not recommend this company and will likely cancel all my bookings.

Christian had been most helpful assisting us with our recent bookings.

We already hire one venue from School Space and we have had no issues to date only great assistance .

Christian dealt with our booking and he was nothing but a great help to us! We run a non profit called Endoiiment Community where we run fitness and wellbeing sessions for adults suffering with mental health, grief and unemployment and Christian helped us programme our brand new sessions for the new year. Christian was very solution minded when problems arised and helped navigate our restricted budget with a positive attitude.

I’ve never complained about anything in my life…until I’ve had to deal with Schoolspace. Their constant incompetence has had a massively negative impact on my business.
My fitness company were happily booked into Carshalton High Girls School for 7 years. Schoolspace then decided to take on further bookings in other areas of the school on the same night (which they’re perfectly entitled to do). But when the car park got busy as a result, they decided to kick us out, and move us to a different school. Since moving to Nonsuch Girls we’ve had 23 occasions in a year and a half where they’ve cancelled our booking with little or no notice, as the school had an event in their calendar which Schoolspace hadn’t checked.
I’ve had countless emails and phone conversations trying to calmly explain the situation, but have been ignored or dismissed every time.
We used to average 130 people per class on Thursdays. With all the inconsistency caused by Schoolspace, we’ve gradually decreased to about 70-80 people. Essentially, Schoolspace have lost me almost 50% of my Thursday clients, causing me to suffer financially, and just as importantly, mentally and emotionally too.
The really painful thing is…they do not seem to care one bit.
Avoid using them at all costs.
Ant (Antics Fitness)

They were generally kind and responsive. Few viewings successfully arranged before the event, while in one of them there were miscommunication with the venue. Securities are not aware of the viewing and didn't allow me to go in. Stood outside the gate for around 15 minutes until problem solved. Lots of technical problems with the venue on the day of event and School Space staff couldn't help as they are not familiar with the venue.

When it came to running through everything on the call Emily was incredibly helpful and clear with bundles of EQ, just made it really easy to understand. We’re yet to make the booking but confident we will do. Honestly very easy 10 minute call and had everything I needed to make a decision.

Worst experience ever and still not resolved, sent an invoice for overstaying booking taken almost 3 months to resolve and still not done, tried calling, leaving messages and emailing. Computer generated response within 3 days more like 3 months, insisting we overstayed and asked for proof, our bookings are over 10 years with the venue, and never experience this. I have asked for the proof they have and guess what wait ..... Same old story.

A company to avoid at all cost! Repeated occasions where their staff would not turn up to open the venues, various communication errors from their staff, invoices overcharged, finding the venue covered in vomit... whatever your worst case scenario could be, school space will deliver exactly that and some more!

Mohammed went above and beyond for us. His communication was excellent throughout, and he proactively solved logistical challenges to ensure our sessions ran smoothly and seamlessly.

Would highly recommend booking through School Space.
I mainly dealt with Saraia who was friendly and professional at all times, quick to respond to messages and open to requests and last minute changes.

Dealt with Emily who was very professional at all times. Answered my queries quicker than the suggested time and always came up with alternatives or suggestions. I have dealt with school-space previously and did not have the same experience. I would definitely use again if I was able to have the same contact. Big shout out to Emily well done.!!

Several people had warned me about this company managing school space bookings and unfortunately, the reputation was true. Despite starting with low expectations and a willingness to collaborate for improvement, the experience only deteriorated further:

- Bookings were frequently cancelled last minute.
- Communication was slow, making it difficult to resolve issues in what should be a straightforward process.
- On-site staff lacked the authority to make decisions, resulting in wasted time during my scheduled sessions.
- Basic expectations were not met. I was asked to do more for, for a poorer service and an increased price.

Avoid.

They are extremely on the ball and always answerd my emails in the next hour!!
They were there to assist me in whatever we needed.
Highly recommend booking through them.

Appallingly bad communication. You are offered to book a call in the beginning of November, but there are no November slots to book. Emails are slow and not leading to resolutions. Extremely stressful and disappointing.

Brandon's service has been superb in securing our new facility in Hammersmith!!

We needed a venue for a visiting Ukrainian world music event. Saraia was absolutely fantastic from start to finish.
I had lots of questions which she always promptly answered and even had to change the schedule last minute and she was straight on it. Brilliant customer support. Thank you Davey

A supportive company