Saxtons Bewertungen 5.074

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The sales process from initial enquiry was very smooth and discussions held about the car and the purchase were handled professionally. Only reason this was not 5* was that we were kept waiting for 1... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I thought I'd already done this, but if I haven't, hear goes. Great experience, Aman was very good and very patient. I never felt rushed, but always felt valued, which is nice. Thoroughly profession... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Bought a used Range Rover Evoque last week from Saxtons. They had a wide range of quality used vehicles in stock. We booked an appointment with Brett Roberts who was excellent in terms of his knowledg... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very understanding and caring, gave options for the needs of our family! Looked at a few cars, not pushy just good caring service ! Baylee was great and Jenna answered everything we needed! Will defin... Mehr ansehen


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

5074 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Very understanding and caring

Very understanding and caring, gave options for the needs of our family! Looked at a few cars, not pushy just good caring service ! Baylee was great and Jenna answered everything we needed! Will definitely be buying from them again

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

From start to finish really poor…

From start to finish a really poor experience - but I still bought the car!
Booked a test drive, travelled 3 hours only to be told booking not on system and car not on site - booking had been confirmed by text and email. Half hour later got to drive it. Salesman knew nothing about the car and unable to answer basic questions. Decided to buy anyway. Figures wrong on order form. On collection day car not ready on time. Fuel warning light on despite being promised half a tank of fuel. No demo or instructions given. Just handed keys and waived goodbye. Customer service and communication were poor at all times. Discovered cruise control not working on way home. May be returning and testing the validity of their stated three month warranty.

15. April 2026
Saxtons-Logo

Antwort von Saxtons

Hi David,

Thank you for your feedback.

We’re sorry to hear that your experience hasn’t met expectations. We take all concerns seriously and would like the opportunity to review this for you properly.

Please email us at customercare@saxtons.co.uk
with your details so we can look into this and respond directly.

Bewertet mit 1 von 5 Sternen

Avoid at all costs

Avoid at all costs. If i could have scored them zero i would have.

Purchased a Range Rover Evoke. Paid a £6000 deposit. Within 40 minutes of collecting the car it couldn’t be put into drive. Once the engine cooled it was returned. 3 days later i was told no issues and the car was ready to be collected. Within 20 minutes the same fault occurred.

The following day i returned the car and rejected the car to Tom who had carried out the sale. He agreed. I then went on holiday and returned to Saxtons claiming i had no right to reject the car and that legally i have to give them 2 opportunities to fix the car. This is false and a lie by Tom.

I have formally rejected the car to them and the finance provider. Saxtons are refusing to return my deposit even though i am within my rights to reject the car within 30 days as the car sold was not fit for purpose.

I have written to them clearly explaining no one is to touch the car or undertake any works until the finance provider has undertaken an independent investigation into the fault. They have ignored this and continued to work on the car.

This has been the worst car buying experience of my life. Do not trust them with your business especially Tom (salesman) and Ali (sales manager). They don’t have any sense of sympathy, apathy or morality. They have happily left myself and my pregnant wife car less and out of pocket £6000 whilst continuing to breach the consumer rights act and continue to not communicate or take any responsibility for the car.

15. April 2026
Bewertung ohne vorherige Einladung
Saxtons-Logo

Antwort von Saxtons

Hi Josh,

Thank you for your feedback.

We’re sorry to hear that your experience hasn’t met expectations. We take all concerns seriously and would like the opportunity to review this for you properly.

Please email us at customercare@saxtons.co.uk
with your details so we can look into this and respond directly.

Bewertet mit 4 von 5 Sternen

Good service (but a little slow to start with)

The sales process from initial enquiry was very smooth and discussions held about the car and the purchase were handled professionally. Only reason this was not 5* was that we were kept waiting for 1:45mins because the MOT and Valeting team had not organised themselves to have the car ready for our arrival. Matt Wheat, our sales consultant was very good keeping us informed but was let down by the other teams not knowing who was doing what. Apart from that - all good and I would buy from here again.

2. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ismail! The man, the myth… THE LEGEND

I had a great experience dealing with Ismail at Saxtons. He is a very clear and concise communicator, which made the whole process straightforward and stress-free. His knowledge and ability really stood out, and he handled everything professionally from start to finish.

What impressed me most was his after-sales support – he didn’t just disappear after the deal was done. He remained helpful, responsive, and ensured everything was as it should be.

Overall, a very capable salesperson and a pleasure to deal with. I would definitely recommend asking for Ismail if you’re considering buying from Saxtons.

11. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing experience

Another great time at SAXTONS. I want to express my gratitude to Sunny Dhadwal for going above and beyond to ensure that my purchase was stress-free. Professional, amiable, and well-communicated. I’m well pleased with the whole process. Thank you SAXTONS.

5. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Please be extremely cautious buying a…

Please be extremely cautious buying a car from this company.

Range rover purchased and major fault indentified within 4 weeks. Allowed them to do the repairs but in hindsight wish I had rejected the car.

A few months later another issue with the car which completely cut out in the middle of the road
with a cost of more than £1000 to repair. Saxtons not interested in helping this time. Referred me to a warranty they recommended at the time of purchase at an additional £3000. We were led to believe the warranty was all singing and all dancing but when you read the small print there are so many exclusions its not really worth the paper its written on.

Just 10 days after second repair we have had the car serviced only for several other issues to be identified including with suspension and sensors which will cost thousands more to fiz.

We got rid of our old car to get a newer model but we have had more issues with the new car in 6 months than we have ever had with any car before!

10. April 2026
Bewertung ohne vorherige Einladung
Saxtons-Logo

Antwort von Saxtons

Hi Kelly,

Thank you for your feedback.

We’re sorry to hear that your experience hasn’t met expectations. We take all concerns seriously and would like the opportunity to review this for you properly.

Please email us at customercare@saxtons.co.uk
with your details so we can look into this and respond directly.

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