I had a BNIB S25 ULTRA 512GB & went on recycling comparison site --Sala Phones came out as top offer, decided to sell phone to them. They sent a prepaid postage package which was no good as Royal Mail... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Did exactly as described. Pre paid tracked packaging arrived nxt day. I returned my device exactly as I described it, was received and agreed payment amount showed up cleared in my account a day later... Mehr ansehen
Unternehmen hat geantwortet
Offered the best price I could find online for my phone trade-in. Received the packaging and pre-paid postage label the next day. Within 48hrs I was paid the full amount direct to my bank account. Ema... Mehr ansehen
Unternehmen hat geantwortet
Good price, good communication I was always aware what was happening from when they received the phones up until payment. I used to use SELLMYPHONE but last time they delayed payment by 1 week so now... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Sala Phones is a long-established and trusted mobile phone purchasing company, dedicated to helping customers unlock value from their unwanted devices. We offer a guaranteed price promise so customers can feel confident that the value offered for their device will not change, ensuring complete peace of mind throughout the process. In addition, Sala Phones provides same-day payment, meaning customers receive their money quickly once their device is received and checked—making the entire experience fast, efficient, and hassle-free. To make the process even easier, Sala Phones offers free shipping labels or request a freepost pack, which includes everything needed to safely package and send their phone without any stress or extra expense. Find our competitve offers on www.compareandrecycle.co.uk
Kontaktinformationen
Rochford, Vereinigtes Königreich
- support@salaphones.co.uk
- salaphones.co.uk
4,7
Hervorragend
985 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Absolutely amazing was paid within…
Absolutely amazing was paid within 24hrs of them receiving the phones. They gave an update at every process. The best company I have ever sold a phone to. 5***
6. August 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
Thanks for leaving us a great review.
We are glad you have had a positive experience with us!
If there is anything else we can do, please let us know.
Thanks,
The Sala Team
Excellent from start to finish
Very smooth transaction paid the money that there was agreed in the quote couldn’t be more simple
31. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
Thanks for leaving us a great review.
We are glad you have had a positive experience with us!
If there is anything else we can do, please let us know.
Thanks,
The Sala Team
No fuss transation, great company
Smooth easy transaction from start to finish no issues will use the service again
5. August 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
Thanks for leaving us a great review.
We are glad you have had a positive experience with us!
If there is anything else we can do, please let us know.
Thanks,
The Sala Team
No same day payout
Great service to start with, then came to payment which was told was same day.
Went to check and no money in account then get a message say can take upto 2 days.
No where did it say that when I sent it.
Frustrated customer.
2. August 2024
Bewertung ohne vorherige Einladung
Super easy
Very easy to deal with and quick with the payment
29. Juli 2024
Bewertung ohne vorherige Einladung
I was really worried after reading the…
I was really worried after reading the reviews on here but honestly there was no need I had a straightforward experience with this company they received my phone on Monday morning and the money was in my account the next morning. Communication was quick keeping me updated on the progress. Highly recommend
22. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
Thank you for leaving us such a great review!
We are glad you had a positive experience with us.
If there is anything else you need, please let us know!
Thanks,
The Sala Team
Antwort von Sala Phones
Hi There,
Thank you for leaving us such a great review!
We are glad you had a positive experience with us.
If there is anything else you need, please let us know!
Thanks,
The Sala Team
Rapid and easy processing of trade-in
Rapid and easy processing of trade-in. They sent the packaging within 24 hours and I packed my phone in their provided packaging. Upon receiving it, I received payment the same night.
I don't know why their website has nothing to show up and nothing is up for sale at their website but a trade-in was definitely worth it.
17. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
Thank you for leaving us such a great review!
We are glad you had a positive experience with us.
If there is anything else you need, please let us know!
Thanks,
The Sala Team
Sent my iPhone 15 pro yesterday brand…
Sent my iPhone 15 pro yesterday brand new in box received to Sala phones this morning emailed asking for ID and proof of purchase wasn’t told this when I sent it in or wasn’t on any email.
Now sent over everything I have proof of purchase council tax bill etc but I have no photo ID so not been updated on what to do next and left in the dark about it after sending all documents?
Could I please get an update as I’ve not heard what happens now.
EDIT- didn’t realise they didn’t open at the weekend so I was emailing over the weekend, replied promptly at 9am this morning advising they had the documents and were happy enough to process the payment for today by 6pm.
Awaiting payment but I’m sure and confident it will arrive today 🤞🏼
Great company would like to say though the customer service are are great getting back to you.
12. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi,
Thanks for editing your review! We are glad we could explain our process and its been understood.
Thanks,
The Sala Team
It was a straight forward transaction…
It was a straight forward transaction within 48 hrs all done and received my payment.
10. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
Thank you for leaving us such a great review!
We are glad you had a positive experience with us.
If there is anything else we can do, please let us know.
Thank you,
The Sala Team
Antwort von Sala Phones
Hi There,
Thank you for leaving us such a great review!
We are glad you had a positive experience with us.
If there is anything else we can do, please let us know.
Thank you,
The Sala Team
Excellent service
Excellent service, quick and easy service to use and payment very fast. Would highly recommend
3. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
Thank you for leaving us such a great review!
We are glad you had a positive experience with us.
If there is anything else we can do, please let us know.
Thank you,
The Sala Team
Fantastic from start to finish
Fantastic from start to finish. Found this website through a compare site and they give the best price for your device. ID check and approved and payment was in my bank the next day. Thanks Sala!
3. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
Thank you for leaving us such a great review!
We are glad you had a positive experience with us.
If there is anything else we can do, please let us know.
Thank you,
The Sala Team
haven’t received my money yet
haven’t received my money yet
24. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
We can see on our systems that you were paid on 26 Jun 2024 which was the day before this review was left. Please check your bank for all transactions made on that day.
Thank you
The Sala Team
I sent my new iPhone 12
Customer service is OK I wasn't happy but accepted the £150
20. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
We are happy to hear you have accepted the counter offer price for a USED device.
If you still feel like you are not happy with our findings, please contact us and we will be happy to help you
Thanks,
The Sala Team
Amazing service
Amazing service. Straight forward, payment sent same days as identification received
13. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
Thank you for leaving such a great review for us!
We are glad you have had a positive experience with your trade-in.
If you need anything else, please reach out!
Thank you
The Sala Phones Team
I recently sold my phone to Sala Phones…
I recently sold my phone to Sala Phones and found the experience to be reliable and straightforward. The company delivered exactly what they promised in the quote, which was reassuring.
The process of returning the phone was simple, thanks to the free return label they provide. However, there was a minor issue as the label I requested to be shipped never arrived.
Fortunately, I was able to print it out myself, which resolved the problem.
Overall, Sala Phones proved to be a trustworthy platform for selling a phone. If you are looking for deals on pre-loved, SIM-free mobile phones, Sala Phones is worth considering.
5. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
Thank you for leaving us such a great review.
Were happy to hear you have had a positive experience with us.
If you need anything else, please contact us. We will be happy to help!
Thanks,
The Sala Team
Brand new and sealed phone sent to Them…
Brand new and sealed phone sent to Them and next day received email.my phone is used, got offer 1/3. Paid £25 for get my phone back.
22. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi,
We can not locate you on our system. This may be because this review was not meant for us?
Please can you provide some information regarding your submission. IE. your T-ref/Full name?
Thanks,
The Sala Team
Exactly what it said and full amount…
Exactly what it said and full amount paid same day.
31. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
Thank you for leaving us such a great review.
Were happy to hear you have had a positive experience with us.
If you need anything else, please contact us. We will be happy to help!
Thanks,
The Sala Team
100% recommend
Posted Tuesday received Wednesday paid Thursday morning, exactly what I was quoted, very happy 😁
29. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Sala Phones
Hi There,
Thank you for leaving us such a great review.
Were happy to hear you have had a positive experience with us.
If you need anything else, please contact us. We will be happy to help!
Thanks,
The Sala Team
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