It is the second time I buy items from Royal crafts, after having been so impressed with the quality of their garden furniture. We are as delighted with our Malaga bistro set as we were with our prev... Mehr ansehen
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Das sagen Bewerter
Easy to order and quick delivery. Well packaged. I like my little bamboo bedroom table, however it really smells. Something like vinegar and cheesy feet. I have sprayed and wiped it down, but it stil... Mehr ansehen
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I just wanted to take a moment to say a huge thank you for your help in arranging the replacement of the chair from our garden set. From start to finish, the whole process has been incredibly... Mehr ansehen
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Royalcraft have been excellent to deal with and nothing was too much bother. I had an issue with an incorrect item sent via a 3rd party, Royalcraft sorted it for me, and promptly arranged uplift... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Royalcraft’s journey began in 1990 with a desire to create collections of home furniture and accessories for every customers style in mind. With over 30 years of experience we offer new ways to transform home living spaces with our design led luxury collections, inspired by tradition and trend. Customers can enhance their space with our timeless furniture, accessories and storage solutions. Our collections consist of rattan, recyclable plastic, metal and sustainable wood, something for every home. Royalcraft has always stayed true to its value, to deliver fun and quality for families and friends enjoying their time together.
Kontaktinformationen
Taylors Lane, B69 2BN, Oldbury, Vereinigtes Königreich
- 0800 0146 214
- info@royalcraft.co.uk
- royalcraft.co.uk
4,6
Hervorragend
1174 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 90 % seiner negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The chairs were a high quality
The chairs were a high quality. There was a problem with the delivery, which they sorted out immediately.
6. Juli 2026
Antwort von Royalcraft
Thank you so much for taking the time to leave a review!
We love to hear about your experience with us and appreciate you sharing your feedback.
Apologies for the issue with delivery, we are glad this was rectified quickly for you!
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Extremely impressed with Royalcraft
After months of being let down on delivery of a bistro set from another well known company, I placed an order with Royalcraft. Five days later it is under my pergola! Looks very stylish and is extremely good quality. It was very well packaged and delivered right into our garden. I’m very impressed with their product, service, communication and that of their delivery company.
Can’t fault anything and would highly recommend Royalcraft.
3. Juli 2026
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Antwort von Royalcraft
Following your call yesterday, we've looked into this and I'm glad to confirm delivery is scheduled for Friday.
If you run into any further issues, please get in touch with us anytime.
Kind regards,
Royalcraft Client Relations Team
So what's not to like?
This is a brilliant company to deal with. The web site contains a wealth of information about their products and is simple to use. We ordered an outside dining suite on a Tuesday morning and we were eating off it on Thursday afternoon, it having been delivered from Birmingham to West Sussex. The furniture is very high quality and excellent value for money. I've nothing but praise for the whole experience.
30. Juni 2026
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback. We hope you enjoy your new dining set this summer!
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Chairs were just as seen on website.
Ordering on line was easy. Picture of chairs on website were very true including the comfortable cushions. Delivery was prompt and plenty of notice about day and then time.
22. Juni 2026
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Bought absolutely gorgeous Sofia 3…
Bought absolutely gorgeous Sofia 3 Seater Garden Bench for the garden of the M&S Website at the sale in memory of our late son Ben good quality and value for money.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Royalcraft
Thank you so much for taking the time to leave such a heartfelt review. We were truly touched that you shared this with us, and we're so sorry for the loss of your son.
It means a great deal to know that we could play a small part in this, and we're honoured that you chose Royalcraft!
Kind regards,
Royalcraft Client Relations Team
It’s the best product I have bought the…
It’s the best product I have bought the service is just excellent.
18. Juni 2026
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
On-line ordering easy to manoeuvre
On-line ordering easy to manoeuvre. The communication was excellent from the Company, full explanation in each communication given of the product and its passage of delivery.
Product itself was brilliant and no problems with it.
22. Juni 2026
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Good quality chairs
Ordering online was easy with very quick delivery. Chairs are great value, come complete, no self assembly required. Good quality rattan, solid frame and waterproof comfortable cushions.
16. Juni 2026
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Bistro set
Delivered on time, bistro set is lovely just wot i wanted. Delivery gentleman were great.
15. Juni 2026
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Speedy delivery and very good price.
15. Juni 2026
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Very happy
Speedy & efficient dispatch. Items exactly as described. Very happy with our purchase.
16. Juni 2026
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Bad Delivery
To be fair nothing wrong with the garden furniture that arrive and Royalcraft are fantastic but just watch who is delivering it. BJS was delivering ours and we're great right up to getting to the house. One of the men came out of the van and said before wven trying that it wouldn't fit. I asked them to try and they dropped one part off the back of van which was a great start. Then they were right it didnt fit. I asked if I unpacked it could we try again and they said that they isn't have time which is fair. They spoke in their own language to each other and I was never sure what they were saying. It was really unhelpful. I then had to have a call with their boss and in that tome we could of unpacked it and got it through the back gate to the garden. So it was all left on my drive for me to do on my own.
15. Juni 2026
Antwort von Royalcraft
Thank you so much for taking the time to leave your review.
We are truly sorry to hear about your delivery experience, this is absolutely not the standard or level of service we would expect from our courier partners, and we sincerely apologise for the frustration and inconvenience this caused you, particularly being left to manage everything on your own.
Please be assured that we will raise this directly with our courier to investigate the matter further. If there is anything we can do to assist you, please don't hesitate to reach out to us at info@royalcraft.co.uk .
Kind regards,
Royalcraft Client Relations Team
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Fabulous quality and first class…
Fabulous quality and first class customer service. Fast and informative delivery process.
10. Juni 2026
Antwort von Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Item not yet delivered
9. Juni 2026
Antwort von Royalcraft
Thank you for taking the time to leave a review, and we're sorry to hear your item hasn't arrived yet.
We've looked into this for you and can confirm that your delivery is scheduled for tomorrow, 16th June. Communications regarding this have been sent to both your email address and mobile number.
We hope this puts your mind at ease, but please don't hesitate to reach out if you need anything further.
Kind regards,
Royalcraft Client Relations Team
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