Product slow in being delivered after dispatch. After my review regarding slow delivery a prompt follow up call and email updating my on the delivery time. A company that takes customer service se... Mehr ansehen
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Das sagen Bewerter
Tiles were exactly what was required. There was a delay but they were a special order and I was kept informed re progress.
I'm always a little apprehensive about dealing with a company I've never dealt with before, especially on-line but my fears were allayed after my order was delivered: A. - on time B. - extreme... Mehr ansehen
I’m happy with the service I received from this roofing and ventilation company. I ordered plastic sheets and connectors for my extension. At first, not everything was delivered, but after I contact... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Roofing Ventilation Online we specialise purely in the supply of Roof Ventilation Products, Polycarbonate Sheet, Roof Domes and Other Roofing System's. As a specialist we differ from general merchants by holding extensive stocks of all of our key product ranges. These volumes enable us to offer a next day delivery service on the majority of our products and at very competitive prices. We only sell quality products manufactured in the UK by Brett Martin Harcon, a market leading manufacturer. We understand that product accreditations, certification and testing are increasingly important, particularly in the building sector. All our products comply with the latest British and European standards and are CE marked, so when you buy from the Roofing Ventilation Online, you can be sure you will be buying a quality product that is fit for purpose and made to last. We have worked within the merchant industry for the past 30 years gaining not only product experience, but also the knowledge of the requirements that our customers need, from the enthusiastic DIYer to the experienced project manager. We offer a user friendly shopping solution, on a safe and secure site. We will strive to give you all the information you need at the click of a button with the help of installation guides and technical downloads, but are also glad to respond to emails, telephone calls and even snail mail. Visit our Contact us page for all the details you may need.
Kontaktinformationen
184c Wisbech Road, PE15 8EZ, March, Vereinigtes Königreich
- 03302 230 267
- sales@roofingventilation.co.uk
- roofingventilation.co.uk
4,2
Gut
349 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Took ages to deliver at a higher price…
Took ages to deliver at a higher price than other companies, I will never use again
30. März 2026
Antwort von Roofing Ventilation
Good morning,
We're sorry to hear you were unhappy with your experience. Your order was placed on 11th March and delivered on 31st March, which was within the estimated 10-15 working day lead time clearly shown on both the product page and at checkout.
We always aim to be transparent with delivery expectations and competitive with our pricing, while continuing to provide quality products and service. We also cannot see any correspondence from you chasing the order. We always encourage customers to get in touch if they need an update, and our team are happy to help wherever possible.
We appreciate your feedback and sorry we didn't meet your expectations on this occasion.
Kind Regards,
Roofing Ventilation Team
Fast delivery
Fast delivery, products as described, plenty of delivery notifications, great prices, highly recommend this firm
5. März 2026
Quick delivery of soffit venys
Ordered plastic vents for soffits. Good, quick delivery. Delivery costs high.
6. März 2026
Antwort von Roofing Ventilation
Good afternoon,
Thank you for your feedback! We're glad to hear that you were pleased with the quick delivery of your plastic vents.
Delivery costs include a variety of different factors which we always try to keep to a minimum.
We hope to deal with you again.
Kind regards,
Roofing Ventilation Team
Antwort von Roofing Ventilation
Hi Graham,
We're glad to hear you are happy with your item and hope to deal with you again in the future.
Kind regards,
Roofing Ventilation Team
Great company, best prices & helpful staff
Roofing Ventilation is one of the most helpful and competitively priced companies we have dealt with in a long time. Their price for the tiles we wanted were the best we could find and they arrived within 5 days of ordering them. Jack was extremely helpful in arranging the delivery and contacted us when he said he would so we weren't left wondering what was happening. We would have no hesitation in recommending them and would definitely use them again.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Roofing Ventilation
Good afternoon,
Thank you for such a great review! We’re pleased you found our prices competitive, your tiles arrived quickly, and Jack’s support helpful and reliable.
We look forward to dealing with you again.
Kind regards,
Roofing Ventilation Team
Antwort von Roofing Ventilation
Good Morning Miroslav
Thank you for taking the time to write us a review.
After taking a look into your order, we can see you ordered a made to order item with an estimated 7-10 working days lead time, which is displayed on the website before any ordered is placed.
The item was delivered on the 11th working day so we are sorry it was 1 day late, but the times given are always estimates.
Estimated lead times can be seen on every product before ordering, we are also available over the phone, via email, Whatsapp or live chat, if you have any questions about a product before ordering.
Thank you
Roofing Ventilation Team
Antwort von Roofing Ventilation
Hi,
Thank you for leaving a review.
On investigation, this order appears to have been delivered one day over the advertised lead time, apologies for the delay.
The items that were ordered were made to order, so have a longer lead time than most standard items, therefore we understand it can feel like a long time.
We hope the product was worth the wait, and if you need to contact us again, you have our email.
Warm Regards,
Roofing Ventilation Team
Easy to understand choices and prices
Easy to understand choices and prices
Easy to order
Made a mistake with my order and that was easy to rectify by a simple phone call
8. Oktober 2025
Delivery before time stipulated
Delivery before time stipulated, efficient service, and easy transaction. Brilliant 👏
7. Oktober 2025
The item was deliverd on time with no…
The item was deliverd on time with no damage. The roof tile fitted prefectly against the orginal roof tiles and was easily installed. The vent blends in with the roof and is not obtrusive. Checked installation after storm 'Amy', no problems found. Thank you.
4. Oktober 2025
I asked the sales person if your…
I asked the sales person if your product would be the same profile as wicks corrugated sheets and he said it would be ok. I had to call and ask when the roof caps were coming, he apologised and sent some of the ridges and the remainder of the order would follow when they came into your company. That's about a week ago and still the remainder of the order hasn't been sent. It's futile because they don't fit. Very angry about the lack of correspondence between your company and myself
Keep the remainder because they do not fit.
John Fernie
15. September 2025
Antwort von Roofing Ventilation
Hi John
Thanks for taking your time to write us a review.
We are sorry to hear about the bad experience you had with us. Having looked through all correspondence on your order I can see you contacted us before placing the order, and we advised as long as the sheets you had were a 3 inch profile yes they would fit, so no incorrect advice was provided on our part. We have technical images displaying dimensions of a 3 inch profile available if required. You are more than welcome to return the incorrectly ordered goods to us for a refund no problem just let us know. We are available via email, live chat, whatsapp or over the phone, We are more than happy to help.
Kind Regards
Roofing Ventilation
Delivery
Items came with no damage and were left in a safe place in a reasonable time from ordering to receiving goods very happy with transaction
16. September 2025
So helpful with excellent service
I was looking for some clear corrugated roofing plastic roofing ventilation were so helpful. They picked up the phone every time I rang they answered the questions really accurately and the delivery service was incredibly fast. I’d highly recommend using them and I personally would not consider going anywhere else.
2. September 2025
Bewertung ohne vorherige Einladung
Tile vent delivered on time and easy to…
Tile vent delivered on time and easy to fit. Appears to work very well for kitchen extraction.
1. August 2025
Antwort von Roofing Ventilation
Hi Leighton,
Thank you for leaving us a review.
Apologies for receiving some incorrect items. We understand the correct items have now been delivered.
We are pleased to see all items were still delivered within the original quoted lead time.
Kind Regards,
Roofing Ventilation Team
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