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Rockit Rocker Bewertungen 160

TrustScore 4.5 von 5

4,4

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Such a fast response from the team when I informed them of a loose bracket and they refunded the one I had purchased as a replacement immediately. Great customer service and had some helpful tips in t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The Rockit has been a lifesaver for us as new parents, leaving us hands free to enjoy a much needed break when our little one is asleep in his pram: it has saved many a lunch out as well as being a go... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

First problem is that it operates on 4 x AA batteries and they don’t last long - cost us more than nappy’s at one stage!!! Second problem is that the device makes a loud knocking sound (it has a weigh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Firstly, the product is superb. Our baby sleeps soundly and safely during the day with the Rockit. Secondly, when we had a faulty product and Amazon would no longer accept it as a return, the company... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Babyausstattungsgeschäft
  2. Kinderladen

Vom Unternehmen geschrieben

At Rockit we design innovative, award-winning products to help babies and older children sleep. Our ‘hero’ product is Rockit, a portable baby rocker that fits any pram or stroller and gently rocks to soothe babies to sleep. Rockit was developed by 3 dads on mission to help other parents safely soothe their babies to sleep. Dr. Nick Webb invented it when his three-month-old daughter Abby refused to sleep in the pushchair. Zed is our astronaut shaped sleep aid that sends babies to sleep just like the car. The finely tuned vibrations ripple gently through any mattress, encouraging a deep sleep. Finally we have Wooshh, the small but mighty sound soother which has 8 calming sounds, 4 volume levels and is USB rechargeable. Rockit has won multiple design awards including 2 prestigious Queen’s Awards for Enterprise. We even visited Buckingham Palace to collect these! Other accolades include a Design Council Spark Award, an A' Design Award, plus several ‘Junior Design Award’ and ‘Made for Mums’ golds.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

160 Bewertungen

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1 Stern

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Bewertet mit 5 von 5 Sternen

Owners deserve a Nobel Peace prize!

One of the top, if not the top recommended purchases for any new parent!!!

16. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Sorry Lucy, we only just spotted this glowing review! We will keep our fingers crossed when the Nobel Prize nominations are announced :)

Bewertet mit 3 von 5 Sternen

Worked great for 4 months …

Worked great for 4 months then just stopped working. Found that a black rubber ring inside had snapped so can no longer use it.

5. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Hi Jean. Sorry to hear about the issue. It is rare for the drive belt to break. We can send you a replacement belt if you contact our support at https://rockitrocker.com/contact/

Bewertet mit 5 von 5 Sternen

Great product and

Great product and, importantly, great after care service. Shout out to Josie who was most helpful.

8. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks for the lovely review. Josie does a great job - we will let her know :)

Bewertet mit 5 von 5 Sternen

Great product, even greater service

Firstly, the product is superb. Our baby sleeps soundly and safely during the day with the Rockit. Secondly, when we had a faulty product and Amazon would no longer accept it as a return, the company went above and beyond to support us with a replacement, ensuring we didn't go even a day without this life saving device. Prompt, helpful communication from real people, and a really great product. Hugely recommend!

2. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks for the glowing review Anna. Really pleased you love your Rockit and we were able to help.

Bewertet mit 5 von 5 Sternen

The Rockit

The Rockit, if you're going to get one item, get this. My little girl would only sleep in her pram been rocked. I was up all night (and most of the day) and a friend recommended this. I only wish I've off got it from day 1 - it would of saved a lot of exhausted, hormonal breakdowns 🤣 5 stars isn't enough, it really is brilliant and a complete game changer

14. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

What a lovely review! Thanks Kate

Bewertet mit 5 von 5 Sternen

Fantastic customer support

I have all 3 rockit items, I love all items, i had a problem with 1 item & I emailed the company just to check if it was still in warranty, I got a swift reply & a replacement sent out straight away, fantastic service

14. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks for the lovely review Mandy! We're glad you love the Rockit products and we were pleased to help.

Bewertet mit 5 von 5 Sternen

I cannot fault Rockit

I cannot fault Rockit, both as a product and as a company.
The product itself is amazing, frequently used post walks when baby is asleep!

Rockit’s customer service is in a class of its own. We had an issue with your Rockit so contacted their customer service, not only was the rockit replaced BEFORE I’d sent the faulty one back, it was done with compassion, knowledge and haste. Josie specifically put up with many of my stupid (baby brain) questions and I cannot rate her, or the company enough.

24. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks for the amazing review Natalie. We really appreciate it!

Bewertet mit 5 von 5 Sternen

The Rockit has changed my life

The Rockit has changed my life! I’ve got twin girls who became accustomed to sleeping in their pram. That was originally the only way they would nap in the day. Tried it on the pram after a walk and they slept for hours. Then I put it on their next to me cribs and they fall asleep on their own and for hours. I have bought another and will buy an additional strap so it’s ready whenever I need it. It’s made us all a lot happier.

1. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks Helen for the glowing review! Glad the Rockit Rocker continues to help your twins (and indirectly you.)

Bewertet mit 5 von 5 Sternen

A must-have item for new parents

The rockit is a must-have item for any new parent. A little rock on the pram keeps my baby asleep for longer or, if they are awake, keeps them happy and settled whilst I’m otherwise occupied (with my three year old!) I’ve had so many comments about it when I’ve been out and about.
I’ve also had a great experience with customer service when I had a bit of an issue with my rockit. Communication was quick and my issue was resolved without a problem

21. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks Rhyannon for taking the time to leave such a lovely review.

Bewertet mit 5 von 5 Sternen

Fantastic products and Customer Support!

We initially bought the Rockit Rocker and the Wooshh when our second daughter was born. Both products have been essential in our day to day life. From rocking the pushchair while we ate a restaurant, to keeping the pushchair moving whilst we stopped to rest on a walk, it has been a life saver. Although small, the Wooshh has been the best thing we ever bought. It is impressively loud and conveniently portable. Despite the Wooshh malfunctioning nearly a year later, I was able to contact the customer support team with my issue who were so polite and helpful. I sent videos and pictures of the issue, and in less than 48 hours we had a new Woosh arrive in the post. I couldn’t believe how quickly it had been resolved! We thought we were going to go days, if not weeks (because of Christmas) without a sound machine which would have been awful as our 1 year old uses it for her naps every day! What a brilliant customer support team and company! Highly recommend.

18. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks for the glowing comments about Wooshh and our customer service. As a small team at Rockit we really appreciate it.

Bewertet mit 2 von 5 Sternen

The functional part of the product is…

The functional part of the product is great and does what it is supposed to do. Rock your baby and ensure great sleep. However, it sucks the life out of batteries in matter of days. After 3 days it is barely rocking anymore. I wish i had bought the rechargable one instead, because it is very costly to buy batteries all the time.

Edit after 14 days: the suggestion of ensuring the rockit device is pointing upwards aswell as mounting it as far out on the stroller handle as possible is already what i've been doing. Also having it on the lowest possible power in which the stroller was rocking the most is also how i've been using it. I've now tried several other brands of alkaline AA batteries to no avail. Sure the device will still turn on 14 days after, but after 3 days i can barely see it rocking the stroller anymore. I am dissapointed about having to keep buying new batteries, which honestly will probably leave the Rockit to just collect dust at this point. Spending all that money on batteries aswell as having to screw it open, change it and screw it back on is not worth the trouble.

20. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks for your feedback James. You should be able to get much more than 3 days use out of the Rockit. Here are some tips to help improve battery life:

Please use good quality Alkaline batteries. Some cheap batteries (especially zinc carbon batteries, or batteries from low cost retailers) are only suitable for low-drain items such as remote controls or clocks. Good quality Alkaline batteries should last much longer.

Mount the Rockit as close to vertical as possible (pointing up with the button on top). Battery life will be reduced if used on its side.

Try slower speeds, using the dial on the bottom. Sometimes the best rock can be achieved at a slower speed, it does not always need to be fast!

I hope this helps.

Bewertet mit 5 von 5 Sternen

100% satisfied with our products

We love the products from this amazing company. They are so clever, unique and worth every penny.
We use the rocker on our pushchair every time we go out the house and we have been able to settle both of our babies enough to enjoy a meal out and they enjoy a nice snooze!
The Zed man is genius and helps our baby to sleep at night. Unfortunately we had a fault with our Zed which has been rectified immediately by the company and they have sent us a new one. I am thrilled!

We will definitely purchase from this company again and recommend it to all our friends!

15. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks so much for the glowing feedback Sarah. We're so pleased you love our products and are glad that Zed is up and running again.

Bewertet mit 5 von 5 Sternen

Highly recommend

The Rockit has been a life saver for us. We had it attached to our bed side crib to soothe our baby back to sleep at night. When we moved him to the crib we were worried it wouldn’t work as well but it is powerful enough to rock that too! Very impressed.
Ours stopped working unfortunately after 6 months, I contacted Rockitrpcker Support and they were so incredibly helpful. They truly cared and I sent it away to be repaired and it was back with me working within a few days. Highly recommend

10. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks Cheska for the lovely review. We're glad you love your Rockit and we were able to sort out the issue.

Bewertet mit 5 von 5 Sternen

Absolutely fantastic company

Absolutely fantastic company! I received the wrong item today so dropped customer service a quick email and the response time was so quick and they were so helpful honestly can’t thank them enough! I’m now super excited to use my Rockit for my little girl so I don’t have to eat a cold meal while out again

26. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks for the lovely review Anni. Glad we were able to sort this out for you.

Bewertet mit 5 von 5 Sternen

Brilliant product & customer service

The customer service is second to none; my Rockit's belt had snapped and as it was just a few months old I knew it was under warranty. Unfortunately, I had lost the details to the Amazon account from which I'd bought the Rockit so I had no proof of purchase handy. But I emailed with the small hope that the company would be able to mend the Rockit as we just find it so handy to have. They said yes! I sent it on the Friday and received it on Wednesday in perfect working order! Absolutely brilliant.

Thank you so much for making this product and just as importantly, having amazing customer service. You've made a new mum very happy (and relieved)!

20. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Glad we were able to sort this out for you. Thanks for the lovely comments.

Bewertet mit 5 von 5 Sternen

Unique products and great customer service

Rockitrocker.com are a great company who reply to email requests very quickly and are always so helpful when it comes to their products. We have 2 of their products (rockitt and wooshh- both excellent products and I would highly recommend from newborn stage). Rockitrocker.com did not hesitate to send us out a new rockitt strap and a new wooshh when we contacted them to say they’re had been minor issues with them both. I can’t rate their customer service highly enough.

20. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks for the lovely review Jasmine. Glad you love the products and were pleased with our customer service.

Bewertet mit 5 von 5 Sternen

Great product and CS.

Really good product, helped our children get the sleep they needed and we needed. Great customer service and a great ethos in doing their bit for the environment. Top notch.

21. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks Sam for the glowing review.

Bewertet mit 5 von 5 Sternen

A godsend of a product

A godsend of a product. Many a parents arm have now been saved. Keeps my baby sleeping soundly! Now I just need them to make something to vibrate the wooden crib in the same way 😅

15. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks for the glowing review Stewart! We're glad we've given your arms a rest. We have a product called 'Zed' - It doesn't rock the crib, but sends soothing vibrations through the mattress. Thanks again, Matt and the Rockit Team

Bewertet mit 5 von 5 Sternen

Great company, products and customer service…

I have only great things to say about this company and their items. We originally bought their battery operated Rockit Rocker and used it daily, batteries lasted ages! Then a few months later they launched a rechargeable version, amazing! We bought another as having one for the crib and one for the pram was a MUST! I also bought a spare new bracket and they were reasonably priced and improved. We’ve been happy using our Rockits for nearly 9 months now and I’m really happy with them. Recently one of the new style straps broke ever so slightly and within 24 hours I had a reply with a free replacement on its way out to me. Really incredible products, and absolutely great customer service. What more could you want! Buy the Rockit, you will not regret it…

21. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Thanks for the lovely feedback Rachel. We are so pleased you are a fan of the Rockit and it we are pleased that you received the replacement bracket so quickly.

Bewertet mit 1 von 5 Sternen

I'm so dissatisfied with this company,I…

I'm so dissatisfied with this company,I bought from them in December 2022,I never got my delivery,I sent Emails nlto no response. I bought again early June 2023,still the same pathetic customer service,no communication or whatsoever..your website is also not so easy to browse through..if only I can get my money back I'll be happy.

21. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Rockit Rocker

Good morning. We notice that you are reviewing from South Africa. We do not sell into South Africa via our website, so your order must have been with another retailer. As a small UK family business, we would be really grateful if you would remove this review as it is intended for another business. Many thanks, Matt

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