The personal attention I received from the CEO Alexander was incredible. I had open heart surgery on January 1st 2026 so Alexander delivered my juke box and RSB 3200 speaker plus he set them both up b... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered 5 months ago. They took my 10k in quick second, but when you try to contact them regarding the jukebox, they don't answer their phones, answer email, or call back. Like a ghost company and zer... Mehr ansehen
The CEO personally took my order over and communicated with me the progress throughout and delviered with 715 albums of extra content across all genres inside a beautiful new RockOla Juke Box! It took... Mehr ansehen
I first ordered the ROCK-OLA AUTHENTIC BUBBLER VINYL 45 DELUXE. I was first concerned about the lead time it took but after receiving the unit, I am so impressed that I just now ordered The ROCK-OLA B... Mehr ansehen
Unternehmensdetails
Über Rock-Ola Jukeboxes
Vom Unternehmen geschrieben
The last authentic American Jukebox manufacturing company and one of the world’s most iconic Jukebox brands. Rock-Ola famously inspired the term ‘Rock and Roll’, and has been manufacturing games and Jukeboxes since 1927, starting out in Chicago and later moving to California’s West Coast, seen by many as the jukebox’s spiritual home.
Kontaktinformationen
1445 Sepulveda Blvd, CA 90501, Torrance, Vereinigte Staaten
- +1 310-328-1306
- info@rock-ola.com
- rock-ola.com
Hat 36 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
The remote came with absolutely no…
The remote came with absolutely no instructions on how to operate. Rock Ola representative was able to talk us through how to use basic controls.
Very pleased with my purchase
Very pleased with my purchase. One item came busted and they sent me a replacement. I looked everywhere for replacement parts for my Jukebox and this company had just what I needed. Thank you.
Happy ending to unsure transaction
I ordered a motor for my jukebox. The motor was DOA and I called to let them know. They promptly shipped a new one out with a return label to send the non-working one back. It would have been nice to see some tracking info on the replacement as I was unsure as to if it was even sent out but it finally arrived and I was glad.
Packing was top notch.
Excellent Service.
Ordered 2 top plastics and they were delivered here in New Zealand within 10 days. Perfectly packaged as per usual. Thanks.
I ordered two items and everything was…
I ordered two items and everything was delivered correctly and promptly. Thank you
Quick shipping
Quick shipping, well packaged particularly for glass bubble tubes, thank you.
A new key
ordered a key for my Rockola CD-8 and it arrived in a few days as promised. No issues is a good thing!
Still no delivery in 16 months
We have the same experience with In The New Age and Rock Ola except our Jukebox CD was ordered and paid for in April 2021. Same issue that it was Covid, parts, new manufacturing facility, etc last year. However, for the past several months it was “you are on the next shipment and later orders are already being delivered”. Now it is “another month or so”. First, DO NOT order from either Company until, and if, they get their act together. Second, I intend to have the Consumer Protection Agency and local AG look into why these orders seem to be delivered indiscriminately. Will update either way
Purchasing our remote control for our…
Purchasing our remote control for our 2002 rockola cd 8b was simple and easy. We were informed of the progress of our order from purchase to delivery. It’s so refreshing to deal with a real company that cares about its product quality and its customer satisfaction. Great job!!
very good was quick and very easy will…
very good was quick and very easy will be use them again and recommend th em thank you rockola
Great experience
Customer service was very helpful and answered all my questions. The parts I needed were delivered quickly and were well packed.
Ordered a wurlitzer 750 replacement…
Ordered a wurlitzer 750 replacement bubble tube on 4/25/22. Installed the tube and on 6/28/22 the tube popped after turning the machine on 3 times. The liquid in the tube damaged my machine. when I contacted them regarding the problem all I could get from them was my machine had an electrical problem. I have had tubes in this machine for 30 years with no issues. they told me they would be in contact with me after they talked with management. been over a week no calls. Buyer be aware. These machines from the 40s are not cheap to have them damaged from a tube and the company not stand behind them or replace after about 3 hours run.
I wish customer satisfaction was a priority
Customer service will not respond to my email messages regarding a problem with my order. Rock-Ola, if you’re reading this, please look at your inbox regarding Order number 1995.
Curt Wiederhoeft
They did what they said they would do.
I think you guys crushed it
I think you guys crushed it! The 2005 model Bubbler we have was spectacular as is. Your Bluetooth adapter took it to another level! Easy installation, great range and a rock solid, reasonably priced upgrade. Thanks for the help!
Great service.
Spoke to factory phone rep on status of my jukebox order. She was polite, friendly, and answered all my questions. Very professional.
Bubbler
Easy to order on website!! The ability to use Affirm to spread payments over time was Awesome!! Can’t wait to get The Bubbler!!
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