Rock-Ola Jukeboxes Bewertungen 320

The remote came with absolutely no instructions on how to operate. Rock Ola representative was able to talk us through how to use basic controls.

Very pleased with my purchase. One item came busted and they sent me a replacement. I looked everywhere for replacement parts for my Jukebox and this company had just what I needed. Thank you.

I ordered a motor for my jukebox. The motor was DOA and I called to let them know. They promptly shipped a new one out with a return label to send the non-working one back. It would have been nice to see some tracking info on the replacement as I was unsure as to if it was even sent out but it finally arrived and I was glad.
Packing was top notch.

Ordered 2 top plastics and they were delivered here in New Zealand within 10 days. Perfectly packaged as per usual. Thanks.

Awesome service. Quick response.

I ordered two items and everything was delivered correctly and promptly. Thank you

Quick shipping, well packaged particularly for glass bubble tubes, thank you.

ordered a key for my Rockola CD-8 and it arrived in a few days as promised. No issues is a good thing!

We have the same experience with In The New Age and Rock Ola except our Jukebox CD was ordered and paid for in April 2021. Same issue that it was Covid, parts, new manufacturing facility, etc last year. However, for the past several months it was “you are on the next shipment and later orders are already being delivered”. Now it is “another month or so”. First, DO NOT order from either Company until, and if, they get their act together. Second, I intend to have the Consumer Protection Agency and local AG look into why these orders seem to be delivered indiscriminately. Will update either way

Purchasing our remote control for our 2002 rockola cd 8b was simple and easy. We were informed of the progress of our order from purchase to delivery. It’s so refreshing to deal with a real company that cares about its product quality and its customer satisfaction. Great job!!

very good was quick and very easy will be use them again and recommend th em thank you rockola

Customer service was very helpful and answered all my questions. The parts I needed were delivered quickly and were well packed.

Ordered a wurlitzer 750 replacement bubble tube on 4/25/22. Installed the tube and on 6/28/22 the tube popped after turning the machine on 3 times. The liquid in the tube damaged my machine. when I contacted them regarding the problem all I could get from them was my machine had an electrical problem. I have had tubes in this machine for 30 years with no issues. they told me they would be in contact with me after they talked with management. been over a week no calls. Buyer be aware. These machines from the 40s are not cheap to have them damaged from a tube and the company not stand behind them or replace after about 3 hours run.

Customer service will not respond to my email messages regarding a problem with my order. Rock-Ola, if you’re reading this, please look at your inbox regarding Order number 1995.

Curt Wiederhoeft

Easy transaction

I think you guys crushed it! The 2005 model Bubbler we have was spectacular as is. Your Bluetooth adapter took it to another level! Easy installation, great range and a rock solid, reasonably priced upgrade. Thanks for the help!

Spoke to factory phone rep on status of my jukebox order. She was polite, friendly, and answered all my questions. Very professional.

Easy to order on website!! The ability to use Affirm to spread payments over time was Awesome!! Can’t wait to get The Bubbler!!

Great service.. very quick!!