I purchased the test strips and like many others was subscribed to a monthly fee for ghost services. The website is fake. This is a subscription scam. I reached out on the 'chat' and it just says conn... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered the Ribbon test kit due to lingering signs of a UTI. The test confirmed my suspicions. It was difficult to get an appointment with my primary care physician so I used the telehealth option.... Mehr ansehen
Unternehmen hat geantwortet
After receiving my Ribbon test kit I followed the directions and completed my first test. I was surprised as to how easy it was and how fast I received the results. Having the convenience of testing a... Mehr ansehen
Unternehmen hat geantwortet
I appreciate the professional packaging and sterile items, and found the test very easy to use, meriting a 4-star rating. However, I am still waiting to compare the test strip results with offici... Mehr ansehen
Unternehmen hat geantwortet
3,0
Akzeptabel
512 Bewertungen
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Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
A great product with excellent customer…
A great product with excellent customer service, which is hard to find these days.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Dee,
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the product and that our customer service stood out to you. Providing both a reliable experience and genuine support is very important to us. We truly appreciate you taking the time to share this!
Kind regards,
Michelle
I purchased a Ribbon Health Kit. Subscription disclosed only in order summary, not clearly at checkout
I purchased a Ribbon Health Kit for $89, expecting a one-time purchase based on the product description and pricing. On their pricing page, it only speaks to number of test kits. During checkout, the focus was on the kit price and total.
Only in the order summary was there small text stating that the Ribbon Web App is “Free for 30 days then $19.99 monthly.” There was no clear checkbox, acknowledgment, or explicit opt-in confirming that I was agreeing to a recurring subscription.
The subscription fee was easy to miss and not presented prominently as a required, ongoing charge at the point of purchase. I did not realize I had agreed to a monthly subscription until after the transaction.
If a purchase includes recurring billing, that should be clearly and unmistakably disclosed with affirmative consent, not embedded in secondary text within the order summary.
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Andrew,
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and confusion you experienced regarding the subscription associated with the Ribbon Web App.
We understand your concern, and we’re truly sorry that the subscription fee was not as clear or prominent as it should have been during the checkout process. While the web app subscription is noted in the order summary, we recognize that this disclosure can be easy to miss and may not feel sufficiently explicit or clear at the point of purchase.
Your feedback is important to us, and we acknowledge that recurring charges should be clearly and unmistakably disclosed with affirmative consent. We regret that your experience did not meet that expectation and caused you to feel misled.
Please accept our sincere apologies for the inconvenience and frustration this has caused. We are actively reviewing how this information is presented so we can improve clarity and transparency for all customers moving forward.
Thank you again for bringing this to our attention.
Kind regards,
Michelle
1ST test uncovered a infection in my…
1ST test uncovered a infection in my body my body...Got results almost instantaneous. 2nd had minor issue with billing, called resolved within minutes .
An outstanding company with people that care
17. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Jeffrey,
Thank you so much for sharing your experience! We’re glad the first test helped uncover an infection quickly and that you received near-instant results. We’re also happy to hear our team was able to resolve the billing concern right away. Your kind words mean a lot to us—providing accurate tools and caring support is exactly what we strive for. We truly appreciate your trust in Ribbon!
Kind regards,
Michelle
Super easy to use
Super easy to use. Instructions are well written and would be hard to make a mistake.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Kim,
Thank you for the great feedback! We’re happy to hear you found the instructions clear and the process easy to follow. Making Ribbon simple and stress-free is exactly our goal. We truly appreciate you taking the time to share your experience!
Kind regards,
Michelle
Product was shipped expeditiously after…
Product was shipped expeditiously after ordering and arrived within a couple of days.
The Ribbon test strips are accurate and easy to use.
The kit comes complete with everything you need to assist you in better health.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Ron,
Thank you so much for taking the time to share your experience! We’re glad to hear your order arrived quickly and that you found the Ribbon test strips accurate and easy to use. It’s great to know the complete kit helped support your health journey. We truly appreciate your feedback and your trust in Ribbon Checkup.
Kind regards,
Michelle
Everyone needs to know about this test!
I am a 67-year-old female. I bought this test mainly to watch my liver. I took my first test on December 30 and it said I had a UTI. I had absolutely no symptoms so I kind of dismissed it as maybe this just really isn’t very good. I tested two weeks later, and it showed that my leukocytes had gone up 50% in two weeks. I made an appointment with my doctor the next day and got on antibiotics. I never would have known I had an infection if it wasn’t for this test. It was very nice when I finished my antibiotics to be able to go back and test to see whether the infection was gone. It showed I no longer had an infection, but there was blood in my urine. I tested one week later and still blood but no change. I went to the doctor today, and there was blood detected and they have sent my urine out for a culture. Everyone needs to know about this test!
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi there,
Thank you so much for sharing such a detailed and meaningful experience. We’re really glad Ribbon was able to alert you early and help you take action before symptoms appeared—that kind of insight is exactly what the test is designed to provide. It’s also great to hear how helpful it was for follow-up testing after treatment and for continuing the conversation with your doctor.
We truly appreciate you taking the time to share your story, and we’re wishing you the very best as you complete the additional testing. Thank you for helping others understand how proactive monitoring can make a real difference.
Kind regards,
Michelle
Peace of mind is invaluable
After a long hospitalization, this summer, as a result of Rhabdomyelosis that strained my kidneys, almost to the point of dialysis, I have become extremely vigilant about my numbers. I am very happy to have the ribbon urine test, as it gives me peace of mind, before my next bloodwork. The procedure is very simple, and results are immediate. There is a virtual doctor available to answer any questions that arise. I highly recommend this product!
25. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Valerie,
Thank you so much for sharing your experience with us. After what you’ve been through, it means a great deal to hear that Ribbon is helping give you peace of mind while you stay vigilant about your health. We’re especially glad you’ve found the testing process simple, the results immediate, and the virtual doctor support helpful when questions come up.
Your recommendation truly means a lot, and we appreciate you trusting Ribbon as part of your ongoing health monitoring. Wishing you continued strength and good health moving forward.
Kind regards,
Michelle
I wasn't feeling great and before being…
I wasn't feeling great and before being able to get in to see my doctor, I saw the add for the Ribbon Check up and gave it a try. Shipping was fast and easy, and the procedure was clear and easy to follow.
The wait time wasn't much to get the results, just 2 minutes and super informative and easy to understand.
It put my mind at ease and dropped my worry stress level way down, and actually started feeling better right away. It must have been a mental thing! But I'm grateful just the same for the quick information on my health.
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Mike,
Thank you so much for sharing your experience! We’re really glad Ribbon could help give you quick clarity and peace of mind while you were waiting to see your doctor. Knowing that the fast results helped ease your stress means a lot to us. We appreciate your trust in Ribbon and are happy to be part of your health journey.
Kind regards,
Michelle
I AM NOW A HOSTAGE WITH NO WAY OUT!!!!!!!!!!!!!!!!!!!!!!!!!
I purchased a testing kit on 12/28/25 (order #243526). I did not want to continue
with recurring shipments of the product from the very beginning, so on 12/30/25, I emailed the company
at the email address they provided to tell them this, but on 1/28/26, they charged me another $19.99
for a repeat order, a recurring order for a subscription I told them I did not want from the start!!!
I emailed them to let them know the issue and I still have not heard from the company so I can get my refund for the transaction of the $19.99 on my card
and to cancel the upcoming the order shipment and any other recurring shipments they may have scheduled in their system.
This is just a crappy business tactic and they should not be in business!! I don't care what kind of product they offer. They make people feel like they have been taken hostage!
And what's with the absence of communication with their customers??? I have gotten absolutely NO RESPONSES from them besides an automated response from a third party handling their "reviews" department, saying they were happy I put up a review, even though it was not a good one and offered me another "deal" if I put up more stuff for them. I just want my money back and for them to LET ME GO!!!!
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Niki,
We’re truly sorry for how frustrating this experience has been, and we understand why you’re upset. That’s not the experience we want anyone to have. We want to look into your account immediately to make sure all subscriptions and shipments are fully stopped and to review the $19.99 charge you mentioned. Please share your order number and the email address to contact you, so we can assist you personally and work toward a resolution as quickly as possible.
Thank you for bringing this to our attention—we’re actively looking into it.
Kind regards,
Michelle
I am completely happy with Ribbon
I am completely happy with Ribbon. It is so easy to use. Especially for the technology challenged! I was worried I wouldn't be able to actually figure out getting the results but it was a snap! I love that you can ask questions and get answers. So far totally happy with Ribbon.
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Jennifer,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Ribbon was easy to use, even if technology isn’t your favorite. 😊 It’s great to know you found getting results simple and that our support features were helpful. We truly appreciate your trust and are so glad you’re happy with Ribbon!
Kind regards,
Michelle
The ribbon check up is so convenient…
The ribbon check up is so convenient and easy to use for those who need or want to take their personal health care to the next level and to be able to get vital information at your fingertips …….thx again ……
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Patrick,
Thank you so much for sharing your experience! We’re thrilled to hear that Ribbon Checkup has made monitoring your health convenient and easy. Giving you vital information at your fingertips is exactly what we aim for, and we truly appreciate your kind words and support.
Kind regards,
Michelle
Kit arrived promptly and well packaged
Kit arrived promptly and well packaged. It was easy to use, directions well explained. The cards and app were terrific.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi there,
Thank you so much for the kind feedback! We’re glad to hear your kit arrived promptly and that everything—from the packaging and instructions to the cards and app—worked smoothly for you. We appreciate you taking the time to share your experience and are happy to have you as part of the Ribbon community.
Kind regards,
Michelle
Peace of mind
Simple and easy instructions to follow fast results and fast respond
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Dennis,
Thank you for sharing your experience! We’re glad to hear you found the instructions simple, the results fast, and our response time helpful. We appreciate your support and are happy to have you as part of the Ribbon community.
Kind regards
Michelle
Urine Analysis
The prepackaged kit comes with everything needed to test. The procedure is communicated very well with the instructions provided. The nurse chat option makes it easy to get your questions answered.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Bobby,
Thank you so much for your thoughtful feedback! We’re glad to hear the kit had everything you needed and that the instructions made the process clear and easy. We’re especially happy you found the nurse chat helpful—our goal is to make sure questions are answered quickly and confidently. We truly appreciate you choosing Ribbon and being part of our community!
Kind regards,
Michelle
Doesn’t work
I have documented health issues that do not register with the Ribbon device. I have been emailing and trying to return but no luck.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Ken,
We’re really sorry to hear about your experience, and we understand how concerning this must be—especially given your documented health issues. Ribbon is intended as a screening and monitoring tool, not a diagnostic replacement for lab work or a physician, and results may not always align with clinical tests. We apologize if this wasn’t clear or if the results caused confusion.
We also regret the difficulty you’ve had reaching us regarding your return. Please share your order details (email used), and we’ll review your account right away and follow up with you directly to help resolve this. Our goal is to make sure your concerns are addressed properly and fairly.
Kind regards,
Michelle
Peace of mind in minutes.
I ordered the test kit to see where my health was in several different areas. Kidney function, liver function and eight others. The instructions were very clear and the test was very easy to take. within minutes I had the results. I now have peace of mind knowing I had excellent results.
Thank you Ribbon!
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Glen,
Thank you for sharing your experience! We’re so glad to hear the instructions were clear, the test was easy to use, and that you received your results so quickly. Most importantly, we’re happy Ribbon gave you peace of mind and confidence in your health. Thank you for choosing Ribbon—we truly appreciate you!
Kind regards,
Michelle
My wife and I can't say enough about…
My wife and I can't say enough about Ribbon. We are both in our 70"s and use the product monthly. It is such
a well organized kit that is so easy to use with great instant results. Waiting for a yearly exam is frustrating in that something can develop in a short time. This is such
a piece of mind to be able to finally take control of your own health and have a clear understanding. I can't understand why is isn't in everyones home.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Dale,
Thank you so much for sharing this wonderful feedback. We’re truly honored that both you and your wife trust Ribbon as part of your monthly health routine.
It’s great to hear that the kit is easy to use and that the instant results give you peace of mind between annual checkups. You’re absolutely right—health can change quickly, and being able to monitor it regularly at home can make a real difference.
We appreciate your kind words and your support. It means a lot to us to know Ribbon is helping you feel informed, confident, and in control of your health. 💙
Kind regards,
Michelle
Love how easy and reliable the system…
Love how easy and reliable the system is. The shipping time the communication and every other aspect off this tests are.
Thanks Ribbon love it
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Alexander,
Thank you so much for the love! We’re thrilled to hear that you found the system easy and reliable, and that shipping and communication met your expectations. Your support truly means a lot to us. Thanks for choosing Ribbon—we’re so glad you love it!
Kind regards,
Michelle
I do not disputethe product
I do not disputethe product, it is the hidden app fees that comes along with the product. They charge a $19.99 monthly subscription to their application. I did NOT know this was added to the product but noticed this fee on my credit card. I tried to resolve this directly but they DO NOT have a contact number. They just wanted me to to email the dispute to support, I was able to chat with what seemed like a live person but in the end worked with my credit card company to dispute this hidden charge. Why make the fee hidden, what are they hiding?
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Heather,
We’re sorry to hear about your experience and truly appreciate you taking the time to share this feedback. We understand your frustration regarding the $19.99 monthly app fee and how it may have felt unexpected. While the subscription is listed during checkout and in our terms, we recognize that it may not always be as clear as it should be, and we apologize if this was overlooked.
The subscription supports access to the web app, including scanning, results interpretation, secure storage, and ongoing tracking. That said, we take concerns about transparency very seriously. We are currently reviewing feedback like yours to improve how this information is presented so it’s clearer upfront.
We’re also sorry you had difficulty reaching us. Our support is handled online via email and chat, and we’re actively working to improve response times and accessibility.
Thank you again for your feedback—it helps us improve.
Kind regards,
Michelle
Just had a very positive experience…
Just had a very positive experience with customer service. Angel was patient explaining the program and ended our transaction quickly and positively.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von RibbonWell™
Hi Joellen,
Thank you so much for sharing your experience!
We’re thrilled to hear you had such a positive interaction with our customer service team. Angel will be so happy to know her patience and clear explanations made a difference and helped wrap things up smoothly for you.
We truly appreciate your feedback and thank you for choosing Ribbon Checkup!
Kind regards,
Michelle
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