I phoned to cancel my policy as I had received better price offers. The rep I spoke with checked through the offer and revised the price making it far more attractive. So instead of cancelling I renew... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I mistakenly purchased a policy while I already had one in existence. I was contacted and offered a refund which was sorted out immediately. I wouldn't expect companies to do this so very pleased. Als... Mehr ansehen
Only just bought the policy so not yet sure of their performance in time of need but the price is competitive and the terms seem fair, so so far, so good.
Once again rescuemycar came to help . I broke down this morning ( lower water hose burst stopped straight away ) water temperature went from normal to hot in no time , I obviously had to stop almost... Mehr ansehen
Unternehmensdetails
Über Rescuemycar.com
Vom Unternehmen geschrieben
Get breakdown membership with unlimited call outs on all Rescuemycar.com policies.
Our Defaqto rated UK Breakdown Membership provides one of the highest quality offerings on the market.
With a Trustpilot review score of 4.6 out of 5 from over 25,000 reviews and classed as 'Excellent', our in-house contact centre provides our customers with a professional and efficient service 24/7, 365 days per year.
We utilise a national network of over 4,000 breakdown recovery operators, which often results in faster response times, as the agents have greater knowledge of the local area.
We cover cars, vans, motorbikes and electric vehicles as well as offering European Breakdown Cover as an optional extra and multi-vehicle policies.
visit the website
Kontaktinformationen
59 Copthall Bridge, Station Road, HG1 1TT, Harrogate, Vereinigtes Königreich
- 01423 535795
- customercare@rescuemycar.com
- rescuemycar.com
4,6
Hervorragend
27.649 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
New customer so far so good
Well I only purchased the breakdown cover today.The lady I spoke to was very helpful.I can’t speak about the cover yet , haven’t used it and hope I don’t need to.
21. April 2026
i found your site easy to understand…
i found your site easy to understand and follow, this is not my normal experience of websites
20. April 2026
Rang customer service to lower my…
Rang customer service to lower my renewal price...Jack was very helpful. I've never actually broken down as yet so I don't know how they are at rescuing me? But they seem to offer all the right things.
21. April 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
I’d rather pay a bit more and get a rescue service that actually comes out to rescue me!!
Been with Rescuemycar for a few years but never had cause to need them until recently. I just needed a jump start but they refused to come out until I supplied the name and address of a garage to take my car to (even though I just needed a jump start)!! 🤷🏻♂️ I’ve never heard of this before from a rescue company. I didn’t know the address of any local garages to take my car to let alone if I had been on holiday in a place I don’t know and broke down at like 10pm or 11pm. What happens then? They just leave you there?? Anyway, managed to get a family member to come out instead and then took out membership of one of the bigger rescue services. Yes Rescuemycar are cheap but I guess you get what you pay for. I’d rather pay a bit more and get a rescue service that actually comes out to rescue you.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rescuemycar.com
Good morning,
Thank you for taking the time to leave this feedback, and I’m really sorry for the frustration caused.
We ask for a recovery destination such as a garage at the point of reporting the breakdown because if a recovery is needed, our recovery operators must be able to plan their jobs and routes in advance. Without a destination, it becomes very difficult to manage workloads and make sure we can get everyone attended to safely and efficiently.
A jump start is only a temporary repair, and we’d always expect you to go to a garage afterwards. Without that, the same fault could happen again, and we wouldn’t be able to keep attending for the same issue in future until a permanent repair has been made.
Thank you again for taking the time to share your experience. If you still need any help with anything then please call us on 01423 535786.
Kind regards
Rescuemycar.com
Buying the policy was easy
Buying the policy was easy, the website was easy to use ,but as I haven't had to call them out for a breakdown I can not comment any further
13. April 2026
Antwort von Rescuemycar.com
Dear Martin,
Thanks for your feedback, and I’m glad to hear you found the website and buying process easy to use.
If you ever do need to call us out for a breakdown, we hope the service matches your expectations.
Kind regards
Rescuemycar.com
Very friendly call agent who helped me…
Very friendly call agent who helped me find a better price.
13. April 2026
Very easy to follow instructions to…
Very easy to follow instructions to cover the breakdown cover
12. April 2026
Easy to purchase and a good price.
11. April 2026
Efficient reasonably priced service…
Efficient reasonably priced service with options clearly visible.
18. April 2026
Good company to deal with
My initial renewal quote was nearly double my amount of 2025 so I rang to discuss with a very helpful gentleman who managed to give me other options & I ended up with a much lower quote which I happily accepted. If unhappy with quote ring & you usually get a better deal
15. April 2026
I have used these on a few occasions…
I have used these on a few occasions but at the end of this year's policy they quoted me over double the price for renewal on top of that I never broke down. They force you to use a local garage before offering you the choice of location to move your car. For me that's not real cover. I have moved to britannia rescue their reviews are so much better and they give you the choice of garage or other location you want! I'm very happy with my new policy
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rescuemycar.com
Dear Adrian,
Thank you for taking the time to leave your feedback and for having insured with us on several occasions in the past.
I’m sorry to hear that you were unhappy with your renewal price and with how our recovery process worked in practice. We always aim to keep our premiums as competitive as possible while reflecting factors such as overall market conditions, but I completely understand how frustrating it feels when your renewal increases significantly, especially when you haven’t needed to call us out.
Regarding the recovery arrangements, it’s clear that this didn’t match what you were expecting from your policy, and I’m sorry that we didn’t meet your needs on this occasion.
I’m pleased you’ve found a policy that you’re happy with, but we are genuinely sorry to have lost you as a customer.
Kind regards
Rescuemycar.com
Website is easy to read and understand
Website is easy to read and understand.
Good price for peace of mind.
Can’t comment on service because I haven’t had a breakdown and hopefully I won’t need to contact them in the next 12 months.
17. April 2026
I found it easy to find what i needed…
I found it easy to find what i needed for my Cover and the price was fair. Only thing i would say is that my cover could have been made more clear
10. April 2026
Quick and easy to do online
Quick and easy to do online, good price for cover that included home start and national recovery unlike quotes from other insurers for similar price.
15. April 2026
Very willing to negotiate a reasonable…
Very willing to negotiate a reasonable renewal fee.
10. April 2026
Website easy to navigate and …
Website easy to navigate and customise your requirements.
Seems to be good cover at reasonable rate
17. April 2026
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