I phoned to cancel my policy as I had received better price offers. The rep I spoke with checked through the offer and revised the price making it far more attractive. So instead of cancelling I renew... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I mistakenly purchased a policy while I already had one in existence. I was contacted and offered a refund which was sorted out immediately. I wouldn't expect companies to do this so very pleased. Als... Mehr ansehen
Only just bought the policy so not yet sure of their performance in time of need but the price is competitive and the terms seem fair, so so far, so good.
Once again rescuemycar came to help . I broke down this morning ( lower water hose burst stopped straight away ) water temperature went from normal to hot in no time , I obviously had to stop almost... Mehr ansehen
Unternehmensdetails
Über Rescuemycar.com
Vom Unternehmen geschrieben
Get breakdown membership with unlimited call outs on all Rescuemycar.com policies.
Our Defaqto rated UK Breakdown Membership provides one of the highest quality offerings on the market.
With a Trustpilot review score of 4.6 out of 5 from over 25,000 reviews and classed as 'Excellent', our in-house contact centre provides our customers with a professional and efficient service 24/7, 365 days per year.
We utilise a national network of over 4,000 breakdown recovery operators, which often results in faster response times, as the agents have greater knowledge of the local area.
We cover cars, vans, motorbikes and electric vehicles as well as offering European Breakdown Cover as an optional extra and multi-vehicle policies.
visit the website
Kontaktinformationen
59 Copthall Bridge, Station Road, HG1 1TT, Harrogate, Vereinigtes Königreich
- 01423 535795
- customercare@rescuemycar.com
- rescuemycar.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Verwendet eventuell KI als AntworthilfeMehr lesen
I tried the web site and it didn't…
I tried the web site and it didn't work. I had to phone and renewed without a problem.

Antwort von Rescuemycar.com
Quick easy and cheap
Quick and easy way to get breakdown cover and is 1 of the cheapest around. I was a customer of them for years before getting my lease car but after getting rid of it I decided to go back to rescue car with hesitating as always had a great service from them.
Good Website and positive experience !
Rescuemycar.com Website is nicely laid out, easy to follow, clear and concise wording & pricing... so far, the whole process of purchasing and registering as a customer on the website and portal has been a positive experience... The real test will come (hopefully not !) when I contact the company for help with vehicle problems in line with the purchased policy - I hope they will exceed my expectations as I will consider renewing again next year...
Quick and easy to arrange
Quick and easy to arrange, competitively priced, site was easy to use. I cannot comment on any part of the actual service as I have not yet used it, and indeed hope not to use it.
Seems a bit bizarre to be asked to rate a breakdown service before I’ve used it.
Quick to come out after getting a flat…
Quick to come out after getting a flat tyre
Got us home safely
Just as good as the big breakdown companies but a fraction of the price would definitely recommend
Very competitive pricing
It is impossible to rate a rescue…
It is impossible to rate a rescue service until you've had to use it so three stars for now, will revise when I actually use the service.

Antwort von Rescuemycar.com
Because the gentleman I spoke to was…
Because the gentleman I spoke to was polite, pleasant and clear.
Very professional customer service.
Misleading policy and poor customer…
Misleading policy and poor customer service.
Their policy clearly states no excess at the call-out, yet when I needed assistance, customer service tried to charge me an extra fee. This completely contradicts the written terms. When I questioned it, they were unhelpful and dismissive.
I cancelled immediately — I cannot trust a company that advertises one thing and delivers another.

Antwort von Rescuemycar.com
Better service than I've received from…
Better service than I've received from other car breakdown company's
My membership ran out
My membership ran out. I had forgotten to renew so I renewed over the phone and (2 times I was promised both postal and email renewal would arrive shortly, but no postal 1 month later. I have been a member many years and used the breakdow service twice over the years that part was good. But something is not right with office staff now.
Sorry just received my postal documents. Looks like they have been batered about with the post all good now.

Antwort von Rescuemycar.com
Good attention was given to me.
Good attention was given to my purchase, no problems, all went well. Good price was also given, well pleased. Thank you.
Person I spoke to
Person I spoke to , think it was Jack, was very pleasant, helpful and patient. Explained everything well and had a charming telephone manner.
Perfect service from the gentleman on…
Perfect service from the gentleman on the phone, wish I had his name so him manager can reward him.
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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