I phoned to cancel my policy as I had received better price offers. The rep I spoke with checked through the offer and revised the price making it far more attractive. So instead of cancelling I renew... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I mistakenly purchased a policy while I already had one in existence. I was contacted and offered a refund which was sorted out immediately. I wouldn't expect companies to do this so very pleased. Als... Mehr ansehen
Only just bought the policy so not yet sure of their performance in time of need but the price is competitive and the terms seem fair, so so far, so good.
Once again rescuemycar came to help . I broke down this morning ( lower water hose burst stopped straight away ) water temperature went from normal to hot in no time , I obviously had to stop almost... Mehr ansehen
Unternehmensdetails
Über Rescuemycar.com
Vom Unternehmen geschrieben
Get breakdown membership with unlimited call outs on all Rescuemycar.com policies.
Our Defaqto rated UK Breakdown Membership provides one of the highest quality offerings on the market.
With a Trustpilot review score of 4.6 out of 5 from over 25,000 reviews and classed as 'Excellent', our in-house contact centre provides our customers with a professional and efficient service 24/7, 365 days per year.
We utilise a national network of over 4,000 breakdown recovery operators, which often results in faster response times, as the agents have greater knowledge of the local area.
We cover cars, vans, motorbikes and electric vehicles as well as offering European Breakdown Cover as an optional extra and multi-vehicle policies.
visit the website
Kontaktinformationen
59 Copthall Bridge, Station Road, HG1 1TT, Harrogate, Vereinigtes Königreich
- 01423 535795
- customercare@rescuemycar.com
- rescuemycar.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very easy to apply for cover
Very easy to apply for cover online and update the information already held when I changed my car.
Easy to do and good price.
Great cost and value
Only being able to add 5 vehicles at a time was annoying
Website was generally easy to use but as a business it was annoying to only be able to add 5 vehicles per policy. We were linked to another part of the company who quoted but their cover would have been over £300 more expensive for the same cover.
Also I got a quote but did not purchase until a week later (2 days before I needed cover to start) and the price went up substantially (around £50 per quote) but overall still cheaper than any other supplier.
Excellent service
So fast and so reasonable, made a nightmare a pleasure to deal with, AA and RAC could learn alot from them...(if they're bothered).
Very long phone call but polite and…
Very long phone call but polite and pleasant assistant
Great price.
Quick, clear and efficient. Took no time at all and a simple process. Great price.
Fortunately haven't needed service yet …
Fortunately haven't needed service yet but website helpful
The customer service advisor was very…
The customer service advisor was very helpful and polite, explaining things to me.
I was happy to go with the quote he gave me, as it was a lot cheaper than others.
Very efficient very informative and…
Very efficient very informative and very helpfull driver. Would recommend
Easy to set up the breakdown cover
Easy to set up the breakdown cover.
Good value for money.
Would use again.
Verwendet eventuell KI als AntworthilfeMehr lesen
Taken away so much of the cover
I've been with rescue my car probably the last three to five years. the pain used to be that a renewal quote was always significantly higher than if you get went in as a new customer so you always had to book it as a new customer and not accept the renewal. But this year they've taken away loads off the UK national and home cover, they removed help/cover for alternative travel, emergency overnight accommodation and accident assistance, and proceeded to say if you want these things you need to pay for the European cover version which added probably another hundred quid so not surprisingly I've gone elsewhere. changes that have led to lost business.

Antwort von Rescuemycar.com
Purchased national recovery - AVOID THIS COMPANY!
Purchased national recovery, at home, no excess, breakdown cover from Rescue My Car.
About four/five months after purchasing the cover, unfortunately my car broke down 1,5 hours from my home (Glasgow).
Rescue My Car refused to take my car and me to my home address or the garage that is on the same street where I live. Instead wanted to take me to a local garage in Dundee (!) on Sunday (!) with the next day being a bank holiday (!) Then, I would have to arrange my onward travel to Glasgow. Unfortunately I have had many bags with me, carrying videography equipment.
The other option was to be taken to Glasgow by paying additional fee. Originally quoted me over £260 for taking the car to the home address in Glasgow. Mind you - I purchased a breakdown policy with National Recovery and NO EXCESS!!!
The customer service was very unhelpful, quoting all kids of 'loopholes' in my policy and telling me that the option of taking the car back to Glasgow is off the table due to the tow trucks unavaibilities.
Asked them to text me a complaint form, still waiting for it!
Eventually, I arranged an independent tow truck to take my vehicle back to Glasgow for £190.
AVOID Rescuemycar.com !!!!!!
If I could, I would give 0 stars!

Antwort von Rescuemycar.com
Good cover at competitive price
The cover options were exactly what I wanted and it was easy to purchase. Good competitive quote
Good price for breakdown cover
price easy to deal with
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