Rent-a-car.eu Bewertungen 

Tentei alugar um carro usando um código de desconto da Black Friday,no momento do cálculo ele descontou o valor,quando confirmou o pagamento voltou ao valor sem desconto.
Faltava uma hora para acabar a promoção,então cancelei e tentei novamente,aconteceu o mesmo .
Cancelei novamente e não me Reembolsaram ainda. Estou sem limite no meu cartão de crédito para prosseguir com a minha viagem de fim de ano em família graças a demora no reembolso.
Inacreditável!

No response at all, really poor service

Har trukket 3000kr for billeje to gange ,har siddet 1 1/2 time på Stan Bay uden at de besvare opkaldet og ringer 6-8 intet svar. Så hvis du vil snydes og opleve super dårlig service, så skal du leje en bil gennem dem

I picked up a rental car in France and returned it three days later. As well as a manual check with the representative, I made a video of the car at the rental place before receipt, to document the state i received it in.
When returning the car, a minor scratch was immediately discovered on top of the bonnet of the car. I later received an email saying that 850 Euros would be deducted from my deposit.
I checked the video of the car and found the same scratch clearly present before the handover. In the face of video evidence, Enterprise Rent-a-Car is still holding on to my deposit 10 days later. They are yet to review the video and insist they have 2 months to do it.

I book a BMW car online but when I got there they didnt have the car so I ask them to pay my money back but they said I shall ask the internet site because they have my money .. When I ask the site they told me that the company had told them that I have rent the car and they cant not give my money back

Excellent & lot cheaper then Budget the provider. Excellent car. We got a upgrade. No problem with your voucher. Thank you.

Sean

When I booked the car online everything seemed fine. But when we went to pick up the car at the arranged place it wasn't there and we had to wait 2 hours and take a taxi (18 euro) to another location, then they didn't have the child seat I booked and I had to go buy one in the supermarket (60 euro) and now I am stuck with that because they won't refund the money for either taxi or seat. When I went to return the car in the Arranged place In Nice it wasn't there... Surprise!! And I had to drive around town to find the parking lot where someone on top of all smashed into my door so I had to pay another 250 euro for a bump on the door.. Everything has been problem and I will never rent a car through this company again and I strongly recommend others to do the same!!

First time renting via Rent-a-car.eu. Very pleasant experience. Reservation was accurate and no surprises.

Our rental was at a very competitive rate when compared to other options.

Would definitely rent through Rent-a-car again when in Europe.

I was quoted under $200 for 3 days car rental from Europcar in Siena Italy. I also requested a GPS which I was aware of the extra cost. Initially they took out 261.81 on the 16/5/13. When I picked up the car I also adjusted the insurance to comprehensive, again agreeing to the extra cost.
On return of the car the office was closed which I wasn't informed of, and the key was just too be dropped off in the box. In total we had the car for 6 days and the next charge to my credit card was $330.10 on the 27th May. At no point was it discussed that this would be the final total. If so we would have looked elsewhere. Will not be recommending Europcar to anyone and definatly won't be using them again

My husband wasn't notifiied about amont of amount deposit. 1000 EUR was a bit much. We will NEVER use rent a car again and share our "experience" with friends.

It was the cheapest
and proved to be the best

The pricw were realy good.
the two problems are
we added a full insurance, when we came to the car company they charged 1000 eur as well and they said that we shall get it back if there will be no danages at all. it is not written in ypur web and we really were suprised.
we tried to reach you through the internet and we couldent you have to fil all the details in the form and although we did it we couldent reach you.

I reserved a car on a rent a car service. It had to be a minibus Mercedes Vita, I paid on line and full insurance and extra for tiers and mirrors and for all what could be possible. When I came to the office to take a car at Milano Airport Bergamo, suddenly I found out that insurance I pied is nothing; I had to pay for the full insurance to the company 300 EUR more and additionally deposit 300 EUR. If I would not they told me that they have to reserve deposit 3500 EUR at my account. Then they told me that they do not have Mercedes and gave me a Peugeot because Mercedes was not returned, it seems to me that they do not have them at all looking at their auto park. Peugeot was almost killed, full of scratches and “wounds” not all of them were indicated in the acceptance car list.

everything was ok with my car rental in nice, france. however the moment I asked the lady at alamo rental desk if the car has GPS and the answer was No. and I got the GPS for 39.99 Euros. Indeed the car had a GPS system and I paid the money for the extra GPS needless.

All went well. We had a defective 12V adapter in the first car we rented and the car was replaced without any hassle whatsoever. Will rent again for sure from them.

be careful rental company might not honor the voucher and charge you all kind of extras

We wanted to rent a small car (VW Polo, Seat Ibiza, Renault Clio, Opel Corsa...), but ended up getting nearly the smallest possible car (VW Up).

When car rentals description says that they offer a VW Polo then I would expect to get that car and not a smaller car. I don't have a clue about car rentals own codes (this case EBMR), so in my opinion a car rental must offer what they say in plain English.

They gave me Fiat panda with 35 liters petrol and charged me 85 Euro.
Petrol was 1.14 Euro per liter in Tenerife.They cheated me 42 Euro
They are fraudulent.That is it.

The car was great and we don't have any inconvinient except for an overpaid that the company charge in my account when we thought that all was included. I think it's a bad practice to put a competitive price that is not real.
I will not use this service anymore. Is sad, the service was great but I'll not be sure about the price anymore.