The quality of the product seems to be very good, easy enough to use once you work out syncing the host pads with the controller. Love the case that it comes in too, makes it very easy to take anywher... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
ReliveX is a great product that helps with my chronic pain from stenosis and sciatica. It’s easy to use, penetrates deep into my stiff lower back muscle while providing relief. The unit is easy to adj... Mehr ansehen
Unternehmen hat geantwortet
This product has given me the most relief since my burst fracture of L2. Stayed in trauma for 77 days then rehab center for 212 with a grim prognosis of never walking again. Fell back on my Marine Cor... Mehr ansehen
Product is very high quality. Shipping of additional pads took a while, but I received delivery updates twice a day and the original pads are still going strong. Seems to be relieving some chron... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Your solution for daily relief and support. When discomfort becomes your daily companion, it is important to find support that can improve your quality of life. Our massagers are designed to provide targeted relaxation to areas such as the feet, legs, and back. Whether you experience stiffness or heaviness, our devices help promote comfort within 15 minutes a day. No medication, no complications—just effective support for a life with greater ease.
Kontaktinformationen
1309 Coffeen Avenue STE 1200, 82801, Sheridan, Vereinigte Staaten
- +1 775 362 1180
- info@relivex.com
- relivex.com
4,1
Gut
2624 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Pain levels diminished. Very happy.
Fast friendly purchasing experience. Professional response to questions. My pain levels have diminished since beginning to use the machine. Very happy. Moving easily and able to exercise. Thank you
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Janet,
Thank you so much for sharing your experience with ReliveX! We’re really happy to hear that you’ve had such a positive experience, from the purchasing process and our customer support to the difference you’ve noticed since starting to use the device.
It’s wonderful to hear that you’re feeling more comfortable, moving more easily, and able to exercise again. We truly appreciate you taking the time to share this with us.
Thank you for choosing ReliveX and for your kind words. We’re wishing you continued progress and all the best!
Warm regards,
Customer Success Team
ReliveX
Using product as described
Using product as described, have not yet seen significant changes but an email to customer service was answered quickly and efficiently. Will keep using for the complete 90 days.
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi MaryAnn,
Thank you for sharing your experience with us. We’re glad to hear that our Customer Service Team was able to respond to your question quickly and efficiently.
We also appreciate you giving ReliveX the full 90-day period and continuing to use the product as recommended. Everyone’s experience can be different, so we’re happy to be here to support you throughout your journey.
If you have any questions along the way, please don’t hesitate to reach out. We’re always happy to help.
Warm regards,
Customer Success Team
ReliveX
Absolutely love relivex
Absolutely love relivex. I've had shoulder pain for 6years until I used relivex. Thought I'd never find anything to wipe out the pain. Thank you so much.
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Beverly,
Thank you so much for sharing this with us! We’re absolutely delighted to hear how much you love ReliveX and, most importantly, that you’ve had such a positive experience after dealing with shoulder pain for so many years.
It means a lot to know that ReliveX has become such a meaningful part of your journey. Thank you for giving us the opportunity to be part of it and for taking the time to share your experience.
We truly appreciate your trust and support. Wishing you continued comfort and many more good days ahead!
Warm regards,
Customer Success Team
ReliveX
only got 18 pads not the 21 I order and…
only got 18 pads not the 21 I order and paid for
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Les,
I’m sorry to hear that your order arrived with only 18 pads instead of the 21 pads you ordered and paid for.
I’d be happy to look into this personally and make sure we get the missing pads situation resolved for you. Please contact us at info@relivex.com with your order number and the email address used for your purchase, so we can locate your order and check what happened.
We apologize for the inconvenience, and we’ll do our best to get this sorted out for you as quickly as possible.
Warm regards,
Customer Success Team
ReliveX
Over all product is really good
Over all product is really good! At first a little rough navigating the controls. But after about 5th time it was so much better. Seems to give a nice deep tissue feeling. I’m very hopeful I will continue to see improvement with each use
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Lisa,
Thank you so much for sharing your experience with ReliveX! We’re really glad to hear that you’re enjoying the product and that the controls became much easier to navigate after a few uses.
It’s also great to hear that you’re enjoying the deep tissue sensation and feeling hopeful about your continued progress. We truly appreciate you giving ReliveX a chance and taking the time to share your feedback.
Wishing you continued progress and a great experience with ReliveX!
Warm regards,
Customer Success Team
ReliveX
Cheaply Made/ Doesn't Work
Beware of buying this device and the "money back" guarantee. If it doesn't work for you, you will only get back 20% since it is difficult and costly to return. The device is cheaply made and did not work at all for me. It is not worth a dollar.
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Nancy,
We’d like to personally look into your case and understand what happened, including your concerns regarding the return and refund process. We’ll reach out to you directly so we can review the details and see how we can properly assist you.
We sincerely apologize for the frustration this has caused, and we hope we can have the opportunity to address your concerns.
Warm regards,
Customer Success Team
ReliveX
I Received a box of sticky patches 4…
I Received a box of sticky patches 4 weeks after the arrival of my unit. I did not order them. When I contacted them they said I "clicked the subscribe" button to get pads delivered every so often. I did NOT add this to my order. This a trick many on-line marketing firms use and have the "Subscribe" set as a default instead of allowing the customer to choose that option. This is a deceptive trade practice that is used too often to trick customers into at least one additional purchase. It was $42 more than I committed to. Their response was that I clicked the "subscribe" on purpose...hahaha! Sure, a $42 purchase for 6 sticky pads -- $7 for each packet of 2 sticky pads...that's almost like printer ink:-))
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Larry,
Thank you for taking the time to share your experience.
We’d like to personally look into the order and subscription details so we can properly understand what happened and make sure your concerns are addressed.
Please reach out to us at info@relivex.com with your order number and the email address used for your purchase, and our team will review the details with you.
We sincerely apologize for the frustration this has caused and appreciate you bringing it to our attention.
Warm regards,
Customer Success Team
ReliveX
Good quality product
Good quality product, arrived in good time and came exactly as advertised. First few experiences using it have been very good for both my husband and myself.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Sharla,
Thank you so much for taking the time to share your experience with ReliveX! We’re really happy to hear that your order arrived promptly, was exactly as advertised, and that both you and your husband have had such a positive experience with the product so far.
It’s wonderful to know that you’re both enjoying your first few experiences with ReliveX. We truly appreciate your trust and support, and we hope you continue to have a great experience together!
Warm regards,
Customer Success Team
ReliveX
Product seems to work well but limited use.
Product seems to work well but I’ve only been using it a few days. I like the remote capabilities and the wireless feature. The pads seem to be the weakest link and the life span is not as long as I’d like. I’ve already ordered 18 replacements which means 9 more usages which is about 6 months.
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Bob,
Thank you for taking the time to share your experience with ReliveX. We’re glad to hear that the product seems to be working well for you so far and that you’re enjoying the convenience of the wireless design and remote controls.
We also appreciate your honest feedback about the pads. We understand that getting the most out of each set is important, especially when using the device regularly. It’s great to hear that you’ve already planned ahead with replacement pads for your continued use.
We hope you continue to have a positive experience with ReliveX over the coming weeks and months. If you ever have any questions or need assistance, our Customer Success Team is always happy to help.
Warm regards,
Customer Success Team
ReliveX
I bought this device for my wife bc she…
I bought this device for my wife bc she suffers from back pain especially after a 12hr shift in the er. She was excited when it arrived and said she was thinking about buying it for herself. She has used it several times so far and found it to be very helpful relaxing her back muscles. We will see how it progresses with further uses. But so far it seems to be well worth the price and she highly recommends trying it.
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi William S,
Thank you so much for sharing your wife’s experience with ReliveX! We’re so glad to hear that she was excited to receive the device and has already found it helpful for relaxing her back after those long 12-hour shifts.
It’s wonderful to hear that she’s enjoying the experience so far, and we hope she continues to have a positive experience with further use. We truly appreciate your trust in ReliveX and her recommendation to others.
Thank you again for choosing ReliveX and for taking the time to share her experience with us! 🧡
Warm regards,
Customer Success Team
ReliveX
I tried the product I did not like it
I tried the product I did not like it. I tried to return it. Have you yet to see a refund? They keep sending me more pads, even though I told em no, i'm ready to turn them into the better business bureau in the contact. Someone about them committing fraud by charging my bank. Even though I told them not to
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi JDP NElson,
I’m very sorry to hear about your experience. We understand how frustrating it must be to have tried the product, requested a return and refund, and then continue receiving additional pads despite asking for them to stop.
We take your concerns regarding the refund, additional shipments, and charges seriously. Our Customer Success Team will reach out to you directly to review your case, including the return and refund status, the additional pad orders, and the related charges, and work toward an appropriate resolution.
We sincerely apologize for the frustration and inconvenience this has caused, especially after you’ve already made your concerns known to our team.
Warm regards,
Customer Success Team
ReliveX
Very poor phone customer service!
Very poor phone customer service!
I've been trying for a week to get my issue resolved by talking to an actual live agent and all I can reach is Jessica the Ai customer service agent who just keeps making false promises of call backs from a live agent.
The phone message states that they are:
" a real company with a real a real support team"
I'm Very disappointed in ReliveX!
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi M D,
I’m very sorry to hear about your experience and especially about the difficulty you’ve had trying to reach a live member of our team. We understand how frustrating it must be to spend a week trying to get your issue resolved and receive repeated promises of a callback without getting the support you were expecting.
We take your concerns about our customer service seriously. Our Customer Success Team will reach out to you directly to review your issue and make sure it receives the proper attention from a member of our team.
We sincerely apologize for the frustration and disappointment this experience has caused.
Warm regards,
Customer Success Team
ReliveX
Scam website
Ordered my machine 23rd September. Nothing has been sent. Can’t email them as all their contact details are no reply. Just a scam. Don’t order from them
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Razza,
I’m very sorry to hear that you’ve been waiting for your order since September 23rd and have been unable to get the assistance you were expecting.
We take your concerns seriously and would like the opportunity to review your order and delivery status. Our Customer Success Team will reach out to you directly to look into what happened and help get this addressed.
We sincerely apologize for the delay and the frustration this has caused.
Warm regards,
Customer Success Team
ReliveX
So this technology is definitely having…
So this technology is definitely having a positive effect on my lower back pain. However the controls are finicky as heck and the magnetic nature of the contacts means that I have lost those little pods into the toilet and had to replace them. Ugly as they are, I think TENS contacts work better and a TENS style controller would be easier to figure out. The buzzy science magic ;) definitely does what they say though.
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Sarah Morehouse,
Thank you for sharing such detailed feedback! We’re glad to hear that you’ve noticed a positive effect on your lower back and that you feel the technology is delivering a meaningful experience.
We’re sorry, though, that you’ve found the controls difficult to use and have had issues with the magnetic contacts, especially having to replace the pods. Your comparison with a TENS-style controller is also valuable, and we’ll make sure this feedback is shared with our team as we continue looking for ways to improve the overall user experience.
We truly appreciate you taking the time to share both what’s working well and where you feel there’s room for improvement.
Warm regards,
Customer Success Team
ReliveX
I have only been using ReliveX for 4…
I have only been using ReliveX for 4 days and I have noticed a great improvement in my back pain tha company were so easy to deal with and I received the product in 5 days
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Thomas Blake,
Thank you so much for sharing your experience! We’re delighted to hear that after just four days of using ReliveX, you’ve already noticed a positive difference in your back pain.
It’s also wonderful to hear that you found our team easy to deal with and that your product arrived within five days. We truly appreciate your trust in ReliveX and are so glad your experience has been positive so far.
Thank you again for choosing ReliveX and for taking the time to share your feedback!
Warm regards,
Customer Success Team
ReliveX
All good
All good! Great updates on my order. Takes some time to get to me so order in plenty of time before you run out!
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Carmel Gunkel,
Thank you so much for your positive review! We’re glad to hear that everything has been going well and that you’ve appreciated the updates throughout your order.
We also appreciate the helpful feedback about delivery times. We’re happy to know the updates kept you informed, and we hope your ReliveX continues to serve you well.
Thank you again for choosing ReliveX and for taking the time to share your experience with us!
Warm regards,
Customer Success Team
ReliveX
…ReliveX back massager
I was hesitant to purchase the ReliveX back massager set, but having used it for several months, I’m very happy I got it! With my spinal stenosis, spondylosis, degenerative disc disease, and bulging discs, and now the neuropathy in my feet, I’m trying to strengthen the mifuditis (sp) muscle using the back massager.
I did purchase the acupuncture feet inserts, I just received them, I haven’t had the chance yet to fit them to my sneakers but really hoping I get more relief using them.
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Gail,
Thank you so much for sharing your experience with ReliveX! We’re especially glad to hear that after several months of use, you’re happy with your purchase and that you decided to give it a try despite your initial hesitation.
We appreciate you sharing your experience with the back massager and your plans to try the acupuncture foot inserts as well. We hope you have a positive experience with them once you’ve had a chance to use them.
Thank you again for choosing ReliveX and for taking the time to share your journey with us. We truly appreciate your support!
Warm regards,
Customer Success Team
ReliveX
I have been taking strong painkillers…
I have been taking strong painkillers for my back and saw ReliveX advertised and thought I would give it a try, I am glad I did, after using it for only a week, there is a big improvement of the pain I have been feeling for the last 15 years...it's a great product, give it a try
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Alan Heath,
Thank you so much for sharing your experience with ReliveX! We’re truly glad to hear that after giving it a try, you’ve noticed such a positive difference in your day-to-day comfort after dealing with back pain for so many years.
We really appreciate you taking the time to share your experience and your kind recommendation. It means a lot to know that you’re happy with your ReliveX and that you decided to give it a chance.
Thank you again for choosing ReliveX and for your support! 🧡
Warm regards,
Customer Success Team
ReliveX
The product is pretty good
The product is pretty good. However... the company itself is terrible. They take months to ship. When you reach out they use poorly trained ai that it is nearly impossible to break out of to a real human.
They sell products on the website that they will not actually send you but instead they keep the money you paid and try to trick you into buying more stuff. But don't worry... they will offer you a sad pathetic 15% off code on a larger bundle of the product that you already ordered and paid for. Then when you try to resolve these issues they just stop responding totally.
Terrible customer service experience and they steal your money.
There are cheaper, better, REPUTABLE companies that can get you a tens unit that works better amd ships way faster.
DON'T WASTE YOUR TIME OR MONEY.
Ive been trying to address this for over three months and I am resigned to the fact that I will not get resolution... so I will just makebit my mission to let everyone else know they are a rip off scam and no matter how much you want relief from back pain... this will not be the way to get it because they will not be honest or send out your order in a timely manner... or ever apparently.
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Holly Smith,
I’m very sorry to hear about your experience. While we’re glad to hear that you’ve found the product itself useful, we’re deeply disappointed that your experience with our shipping, customer service, and communication has left you feeling this frustrated.
We take your concerns about the delayed order, difficulty reaching a live representative, missing items, and lack of follow-up seriously. Our Customer Success Team will reach out to you directly to review your case, including the outstanding order concerns and previous attempts to resolve them, and work toward an appropriate resolution.
We sincerely apologize for the time you’ve spent trying to get this addressed and for the frustration caused by the lack of clear and timely support.
Warm regards,
Customer Success Team
ReliveX
Cancelled subscription but they still took payment.
I cancelled the subscription but they continued to send product and take money from my bank account for several months. Customer service told me to check status of subscription on their website, but it told me I had no active subscription. They still continued to send product and take money. In the end I had to contact my bank to try to ensure no more direct debit payments were made to this appalling company.
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ReliveX
Hi Ed Hopper,
I’m very sorry to hear about your experience. We understand how frustrating and concerning it must be to have continued shipments and payments after you had already canceled your subscription, especially when your account was showing that there was no active subscription.
We take your concerns regarding the subscription, payments, and continued shipments seriously. Our Customer Success Team will reach out to you directly to review your account, cancellation history, shipments, and related charges, and work toward an appropriate resolution.
We sincerely apologize for the repeated frustration and inconvenience this has caused, and for the difficulty you experienced in getting this resolved.
Warm regards,
Customer Success Team
ReliveX
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.