I had to speak to Raisin today via phone. I had an issue which was resolved promptly and patiently by Val. It was followed up straight away by a clarification e mail. I was impressed by the lengt... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
An account had matured & I needed to reinvest the money. The new interest rates were better than the old account & better than those I could find elsewhere, so it was a no brainer to keep the funds... Mehr ansehen
Over a month has past since the end of the last tax year and still no interest statement for tax from Raisin. I called them and they said they are looking at dealing with it soon but gave no indicati... Mehr ansehen
Unternehmen hat geantwortet
Gareth was friendly and patient. I am an older customer who finds technology difficult. He guided me through everything very well. Best of all, your company shows you value your customers by answeri... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Raisin.co.uk is the UK marketplace for Raisin, which serves over 220,000 savings customers across Europe. Today, Raisin UK has one aim; to help UK customers save time and make money through our savings marketplace. We provide UK savers with an easy way to apply for and manage savings products from a variety of partner banks which are guaranteed by the Financial Services Compensation Scheme (FSCS) for our UK banks or the European country equivalent for our European banks, through the European Deposit Guarantee Scheme (DGS).
Kontaktinformationen
Raisin UK, Cobden House, 12-16 Mosley Street, M23AQ, Manchester, Vereinigtes Königreich
- 01613882399
- help@raisin.com
- raisin.co.uk
4,3
Hervorragend
3853 Bewertungen
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Opening the account was relatively…
Opening the account was relatively striaghtforward. I was asked for identity confirmation (which is good), although I was apparently potentially linked to a politically exposed person (PEP) or friend of a PEP - no information provided as to why this connection was flagged for me - apparently possibly similar names or something - eventually account opened with ease.
13. Februar 2026
Antwort von Raisin UK
Dear David,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
Did you know that you can also subscribe to our mailing list to hear about our top rates as soon as they land?
You can sign-up using this link: https://www.raisin.com/en-gb/newsletter-subscription-form/
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
not simple
The process is not as simple as some other organisations. Once checks had been done then OK.
12. Februar 2026
Antwort von Raisin UK
Dear Anon,
Thank you for sharing your feedback. We appreciate you letting us know, and we’re always working to make the Raisin UK platform as clear and easy to navigate as possible.
We appreciate that the process may feel less straightforward at first, as certain checks are required for security and regulatory reasons. We’re pleased to hear everything was completed successfully, and we’ll continue working to make the experience as clear and smooth as possible.
If you ever have any questions about how the Raisin UK platform works or need help navigating your account, our Customer Service team will be happy to assist. You can contact us by phone, by secure message from your Raisin UK Account, or by email.
Kind regards,
The Raisin UK Customer Services Team
Very easy to navigate website
Very easy to navigate website. Clear information and super simple transfer of funds. Have been a satisfied customer for some years now and have never had any issues whatsoever.
12. Februar 2026
Antwort von Raisin UK
Dear Sarah,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
Antwort von Raisin UK
Dear Roger,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
Did you know that you can also subscribe to our mailing list to hear about our top rates as soon as they land?
You can sign-up using this link: https://www.raisin.com/en-gb/newsletter-subscription-form/
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Antwort von Raisin UK
Dear Customer,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Antwort von Raisin UK
Dear Customer,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
The site is easy to use.
The site is easy to use with plenty of choice. I renewed my 1yr fixed rate bond with the same amount and asked for the interest off last years to be paid into my bank and it was done immediately. Brilliant service.
7. Februar 2026
Antwort von Raisin UK
Dear Customer,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
Did you know that you can also subscribe to our mailing list to hear about our top rates as soon as they land?
You can sign-up using this link: https://www.raisin.com/en-gb/newsletter-subscription-form/
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Was a bit confused at first but after…
Was a bit confused at first but after ringing customer services for help managed to open new account
7. Februar 2026
Antwort von Raisin UK
Dear Gillian,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
Did you know that you can also subscribe to our mailing list to hear about our top rates as soon as they land?
You can sign-up using this link: https://www.raisin.com/en-gb/newsletter-subscription-form/
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
It's such a simple platform.
7. Februar 2026
Antwort von Raisin UK
Dear Colin,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
Did you know that you can also subscribe to our mailing list to hear about our top rates as soon as they land?
You can sign-up using this link: https://www.raisin.com/en-gb/newsletter-subscription-form/
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
It was really so simple.
It was really so simple to close one account and open a further 2 - one fixed and one easy access. It is refreshing when something on the internet works as advertised! And great rates too!!! What is not to like.
6. Februar 2026
Antwort von Raisin UK
Dear Martin,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
Did you know that you can also subscribe to our mailing list to hear about our top rates as soon as they land?
You can sign-up using this link: https://www.raisin.com/en-gb/newsletter-subscription-form/
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
For your eyes only
I have been investing through Raisin for a good number of years. Initially I thought the rates they were offering with institutions I had never heard of were too good to be true. But the firm is totally reliable providing market leading investments fully protected by the UK FSCS. The funding arrangements are very straightforward as are those for withdrawal. If you're in the mood to make more of your savings I thoroughly recommend Raisin. *5
6. Februar 2026
Antwort von Raisin UK
Dear Douglas,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
Did you know that you can also subscribe to our mailing list to hear about our top rates as soon as they land?
You can sign-up using this link: https://www.raisin.com/en-gb/newsletter-subscription-form/
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Raisin my game
Very easy to use app, helpful people to take phone calls, no automated process
6. Februar 2026
Antwort von Raisin UK
Dear Customer,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Recommendation
I would like to recommend raisin uk for investment. I have been with them for several yrs, i currently have 2 investments with them.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin UK
Dear Customer,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Easy transfer
After funds matured in my old account, the money was quickly transferred to a new account which I had opened. As the new account was with the same company as the old account, it probably made the transfer easier.
3. Februar 2026
Antwort von Raisin UK
Dear Pamela,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
I find it so easy to invest with Raisin…
I find it so easy to invest with Raisin and their website is so simple to view all options available.
Every transaction I have made has been completed immediately, no fuss!
5. Februar 2026
Antwort von Raisin UK
Dear Ian,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Raisin works as the middle man to put…
Raisin works as the middle man to put your money in high interest savings accounts. The two things required for this type of service is good suggestions for high interest savings accounts, and a reliable, trustworthy way to deposit your money. The latter had been true for my experience up until a couple of days ago, when the money that was in my holding account (available balance) disappeared. I don’t know whether I have now lost this money, and it was a fairly considerable amount in there. So not great if you want a stress free banking experience.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin UK
Dear Farah,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience.
To reassure you, any money held in your Raisin UK Transaction Account (available balance) will only move in one of two ways: either it is transferred to a savings product that you’ve applied for, or it is withdrawn by the account holder to their nominated bank account.
If a savings product application is placed, the funds are moved from the Transaction Account to the selected savings product. During this process, they may no longer show as an available balance and will instead appear under the relevant savings account, usually within one business day (and up to two business days in some cases).
Information on how to view your balances and track where funds are held can be found in the Help & FAQ section of our website. If you’re unsure where your funds are currently located, our Customer Service team will be happy to help you navigate your account and confirm this for you.
You can contact us by phone on 0161 388 2399 (Monday to Friday, 8:30am to 4:30pm, excluding Bank Holidays), or by sending a secure message from your Raisin UK Account. Alternatively, if you’d prefer, you can share further details with us privately via Trustpilot and we can look into this for you.
Kind regards,
The Raisin UK Customer Services Team
DO NOT USE. SCAM!
I have given Raisin UK 1 star as I invested 1k with them in September 2025 and this amount made NO INTEREST so it was all withdrawn February 2026. Absolutely rubbish!! I received no interest at all from them but I doubt that they didnt gain any from me!
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin UK
Dear Karen,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience.
Raisin UK is a savings marketplace. Customers first choose a savings product from the range available on our platform. Once a product is selected, customers then transfer funds into the Raisin UK Transaction Account, after which the funds are forwarded to the chosen savings product. Interest starts accruing only once the savings product has been successfully opened and funded.
From our records, it appears that no savings product was opened during the period you’ve mentioned. As a result, the funds remained in the Transaction Account and were later withdrawn without having accrued interest. Monthly Transaction Account statements are issued, and customers are also notified via email when funds are held without being invested. You can also monitor your savings products at any time by logging into your Raisin UK Account, where all active investments are displayed on your dashboard.
We understand this can be disappointing, and we appreciate the opportunity to clarify. If you’d like us to review your account in more detail or need help opening a savings product in the future, our Customer Service team would be happy to assist.
Kind regards,
The Raisin UK Customer Services Team
Tried to have part of my 95 day savings…
Tried to have part of my 95 day savings account paid out but was a bit unsure of the procedure. Agent Ashley talked me through the process and explained that I could only withdraw the total. I followed the steps and I’m in the process of waiting my 95 days.
Have found Raisin Bank easy to contact by phone if I have a query. No waiting answered promptly and clear explanation. Would save with this bank again
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin UK
Dear Powell,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Ashley was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Good rates regularly updated
Good rates regularly updated. Easy to use app. Depositing and withdrawing funds easy.
3. Februar 2026
Antwort von Raisin UK
Dear Tony,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Great site
I found the website to be well organised and easy to follow. My account was set up quickly and efficiently.
3. Februar 2026
Antwort von Raisin UK
Dear Karen,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.