I had to speak to Raisin today via phone. I had an issue which was resolved promptly and patiently by Val. It was followed up straight away by a clarification e mail. I was impressed by the lengt... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
An account had matured & I needed to reinvest the money. The new interest rates were better than the old account & better than those I could find elsewhere, so it was a no brainer to keep the funds... Mehr ansehen
Over a month has past since the end of the last tax year and still no interest statement for tax from Raisin. I called them and they said they are looking at dealing with it soon but gave no indicati... Mehr ansehen
Unternehmen hat geantwortet
Gareth was friendly and patient. I am an older customer who finds technology difficult. He guided me through everything very well. Best of all, your company shows you value your customers by answeri... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Raisin.co.uk is the UK marketplace for Raisin, which serves over 220,000 savings customers across Europe. Today, Raisin UK has one aim; to help UK customers save time and make money through our savings marketplace. We provide UK savers with an easy way to apply for and manage savings products from a variety of partner banks which are guaranteed by the Financial Services Compensation Scheme (FSCS) for our UK banks or the European country equivalent for our European banks, through the European Deposit Guarantee Scheme (DGS).
Kontaktinformationen
Raisin UK, Cobden House, 12-16 Mosley Street, M23AQ, Manchester, Vereinigtes Königreich
- 01613882399
- help@raisin.com
- raisin.co.uk
4,3
Hervorragend
3853 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Friendly and efficient service
Customer service answered very quickly and Darren took a lot of time to help me with my queries. Thank you.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin UK
Dear Valerie,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Darren was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Antwort von Raisin UK
Dear Vivien,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
So good talking to someone rather than…
So good talking to someone rather than a computer. Ashley was so very helpful and I am really pleased with all my experiences with raisin.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin UK
Dear Paul,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents XXX was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Had a problem with re-setting my…
Had a problem with re-setting my password - rang customer service and could not have asked for a more helpful member of the team - Ashley was amazing and soon got it all sorted - thank you.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin UK
Dear Gill,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Ashley was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
I have invested through Raisin for ease of managing my money
I have invested through Raisin for a good many years and always found them to be 'on the money' in all aspects - no complaints from me.
20. März 2026
Antwort von Raisin UK
Dear Julie,
We value your feedback and appreciate your taking the time to let us know how great your experience has been so far.
We are committed to providing a seamless experience to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Antwort von Raisin UK
Dear Shirley,
Thank you so much for your fantastic review.
Your feedback is heartily appreciated! We always strive to ensure that our customers have a smooth experience along with the best rates.
Feel free to reach out to us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Dale in particular was incredibly…
Dale in particular was incredibly helpful, kept a check on my case and ensured effective follow up and took it upon himself to do direct individual calls from to ensure resolution. Really helpful and brilliant customer service
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin UK
Dear Reshma,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Dale was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
A helpful phone call, better than AI
The gentleman I spoke with was very helpful. Pointed me in the right direction .
16. März 2026
Antwort von Raisin UK
Dear,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Douglas was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
I like Raisin because not only does it…
I like Raisin because not only does it offer good interest for its savings but it also offers 6 month terms for some accounts which I’ve never come across as something your average bank does, so yeh I reckon Raisin is a good place to invest/make a bit of money.
12. März 2026
Antwort von Raisin UK
Dear Richard,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Straightforward and competitive
App is easy to navigate. Straightforward to open accounts and transfer funds. Competitive rates.
12. März 2026
Antwort von Raisin UK
Dear Ian,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Easy to open account on line and…
Easy to open account on line and particularly good to be able to speak to someone on the telephone.
2. März 2026
Antwort von Raisin UK
Dear Valerie,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
Antwort von Raisin UK
Dear Andrew,
Thank you for your great review.
We appreciate it when customers share their experiences with us and we’re pleased to hear that you have enjoyed your experience with Raisin UK.
If you need assistance with anything, please don't hesitate to contact us at 0161 388 2399, via email at help@raisin.com or explore our FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Antwort von Raisin UK
Dear Robin,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
good rates of interest
Nice and easy to sort out a good rate of interest. Takes 1 to 2 days for the money to appear on the app once you have chosen an account to invest in. It worried me the first time I used it but have used Raisin a lot know and have learnt to expect it with out worrying now.
5. März 2026
Antwort von Raisin UK
Dear Mark,
Thank you so much for your fantastic review.
Your feedback is heartily appreciated!
We always strive to ensure that our customers have a smooth experience while they manage all their savings accounts in one place.
Feel free to reach out to us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Antwort von Raisin UK
Dear Raymond,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Really easy to use and offer pretty…
Really easy to use and offer pretty competitive rates too. An excellent resource.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin UK
Dear William,
We value your feedback and appreciate your taking the time to let us know how great your experience has been so far.
We are committed to providing a seamless experience to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
I NOT HAPPY
I FEEL EXSISTING CUSTOMERS ARE NOT LOOKED AFTER. I HAVE MISSED OUT ON CERTAIN DEALS THAT NEW MEMBERS ARE OFFERED
1. März 2026
Antwort von Raisin UK
Dear Mark,
Thank you for sharing your feedback, and we’re sorry to hear you feel this way.
We understand how disappointing it can be to see offers advertised that you may not be eligible for. Some promotions are specifically targeted at new customers, while others are available to existing customers depending on the campaign terms. We do also run offers for existing customers from time to time, and these are communicated via email or through your Raisin UK Account where applicable.
If you’d like us to review the offer you’re referring to and confirm whether it applied to your account, please contact our Customer Service team by email, secure message or phone and we’ll be happy to check and clarify.
Kind regards,
The Raisin UK Customer Services Team
Clear picture of the best available rates
Clear picture of the best available rates. Easy to use app and website
1. März 2026
Antwort von Raisin UK
Dear David,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Good savings platform.
1. März 2026
Antwort von Raisin UK
Dear Jeremy,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
Antwort von Raisin UK
Dear Karen,
Thank you so much for your great review and appreciate your taking the time to share your experience with us.
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.