I recently tried QL again due to the relatively good reviews. After a few weeks of delivery problems, minimal vegetarian options and some freshness issue we decided to deactivate our account. Also, th... Mehr ansehen
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Food is fantastic. A great selection and good healthy portions! Have used a few pre boxed types before and this is by far the best! Highly recommend
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Love the variety of recipes, ingredients are high quality & so far, have loved all the recipes! Serves are generously sized too which often means there is enough for lunch the next day. Well worth... Mehr ansehen
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I recently tried QuiteLike and honestly loved how easy it made dinner time. As a busy mum, having fresh ingredients and step-by-step recipes delivered straight to my door has been such a game change... Mehr ansehen
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Unternehmensdetails
Über QuiteLike
Vom Unternehmen geschrieben
QuiteLike is the meal kit for food lovers made and operated right here at home. We’re bringing a good glug of excitement to the daily dinner dilemma by sharing a love for fresh, quality ingredients at weeknight prices.
We’re never-boring, always thrilling with a weekly changing menu of 30 real nutritious and real delicious recipes inspired by Aussie produce and kitchens.
It’s time to squeeze some excitement over the evening meal and have some fun in the kitchen.
Shop NowKontaktinformationen
Australien
- support@quitelike.com
- quitelike.com
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I cancelled my subscription today
I cancelled my subscription today, this was for a few reasons:
I watched one of the delivery guys literally throw (no not drop but like throw it into the ground! It would have been less effort to just drop it!) my meal box at the ground one time. He didn't know I was there because I had just arrived home and watched him do it, when he saw me he just sheepishly nodded and walked off. A bunch of my fresh produce was squashed.
Every week at least one of the recipes were missing ingredients or fresh ingredients went off before the week was over.
Their customer service is not very good, they offer no help and honestly if they are competing with the big retailers they have to do better. Like I was missing a whole meat portion from one meal making all the rest of the ingredients effectively useless (it was a curry) and they more or less shrugged their shoulders until I forced them to act on it, offering me $10 credit on my next order, mind you the meal would have cost about $40. I ended up going and buying ingredients so it wouldn't go to waste, but it's totally invalidating the experience. The whole point is, you have everything you need and you don't have to go to the shops.
There is no "app" which seems ludicrous in this day and age. It would be fine but the website is weirdly vague and hard to navigate. I thought I had updated things a few times and apparently it didn't go through.
I'm also suspicious that my meals were "downgraded" after I cancelled my subscription to the obviously cheaper vegetarian options, this may have been my own mistake (I really don't think so, it's not the default meal and it I wouldn't have picked it) but customer service were not willing to do anything to fix this or change it, this was 4 days before the delivery date.
Delivery schedule is also completely cooked in my area, they just gave me a "day" and it wasn't even consistent. I would have had to cancel in summer because there is no way I could have left the meals out if it was hot.
I will say the meals are better than hello fresh, and the overall quality of their produce is also much better. But it doesn't matter because all the little things surrounding the experience suck.
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Tristan,
Thank you for taking the time to share such a detailed review, we’re really sorry to hear about your experience. It’s clear we’ve fallen short on a number of fronts, and that’s not the standard we want to set.
The way your delivery was handled is unacceptable, and we’ll be raising this with our delivery partner immediately. Missing and damaged ingredients are also frustrating, especially when they leave you unable to cook the meal you planned. We know the whole point of a meal kit is that everything you need is ready to go, and we’re sorry this hasn’t been the case.
We also take your feedback on customer service and credits incredibly seriously. You should feel supported and valued when things go wrong, and we’ll be reviewing how we resolve these situations to make sure they’re fairer and faster.
Delivery schedules are another area we’re focused on improving, especially consistency and communication.
We’re grateful you’ve enjoyed the quality of our meals and produce, that’s something we’re proud of, but we know the whole experience needs to live up to that standard. Thank you again for the honesty, it helps us do better, and we’d love the chance to earn back your trust in the future.
The QuiteLike team
The food is great
The food is great, but the website is terrible! Hard to navigate
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Katy, we’re so glad you’re loving the food, but sorry to hear the website hasn’t been smooth for you. We want the online experience to be just as enjoyable as the meals, and your feedback really helps us see where we can improve. Our team is working on making the site simpler and easier to navigate, so thanks for flagging this, it makes a difference.
Food is good, but…
Food is good! Some lovely recipes and many I would cook for myself, but delivery is abysmal and customer service even worse. Thinking of cancelling because of these two matters.
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Geoffrey,
Thank you for the honest feedback. We’re really glad to hear you’re enjoying the meals and recipes, but we’re so sorry the delivery and customer service side has let you down. That’s not the experience we want for any of our customers.
We’re actively working with our delivery partners to improve reliability, and we’re also growing our customer service team so that when things go wrong, you get the quick support you deserve. Your feedback is a strong reminder of how important this is, and we appreciate you sharing it with us. Could you please email us at support@quitelike.com with the name and email address associated with your account so that we can investigate this further for you?
Thank you,
The QuiteLike Team
Almost all the recipes I've tried have…
Almost all the recipes I've tried have been easy and tasty. Quantity & quality of food has been good. There was a major ingredient missed once but customer service sorted it out without hassles.
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Mei-Ling, thank you so much for the lovely feedback. We’re thrilled you’ve been enjoying the recipes and finding them easy and tasty. Really glad to hear the portion sizes and quality have been spot on too.
Sorry again about the ingredient that was missed, but it’s great to know our customer service team were able to get it sorted quickly for you. We’ll keep working hard to make sure your future boxes are just right.
rotten mouldy food
tried them for 3 weeks. every single week they sent rotten mouldy food. then had to argue with their customer support on getting refunds
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Dion, we’re really sorry to hear this, that’s absolutely not the standard we set for our produce or our service. All of our ingredients go through strict quality checks before they’re packed, so hearing you received mouldy food more than once is very concerning and we want to get to the bottom of it.
We also don’t want you to feel like you have to argue to have issues resolved. Your experience shows us we have more work to do to make sure problems are fixed quickly and respectfully. Please email us again at support@quitelike.com so our team can follow this up properly.
Thanks for sharing your feedback, it helps us do better.
Always missing key ingredients
I switched to QuiteLike from a competitor. It’s been 7 weeks now and every single week there have been ingredient items missing. At first I thought it was a once off, but it’s been consistent each week. I wouldn’t recommend QuiteLike and I’ll be looking elsewhere as a result
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi there, thank you for taking the time to share this, we’re really sorry to hear that ingredients have been missing from your boxes so often. That’s not the experience we want anyone to have, and it’s definitely not the standard we set for ourselves.
We completely understand how frustrating it would be to keep running into this, especially when you’ve chosen us over another service. Our team is working hard on tightening up packing and quality controls to make sure key ingredients don’t get missed.
If you’re open to it, please reach out again at support@quitelike.com with your recent order details so we can follow this up properly and make it right. We really appreciate the feedback, it helps us improve.
Great except for
Everything about this product is great except for the delivery contractors who can't follow simple instructions or just don't care
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Melissa, thanks so much for the feedback, we’re really glad you’re enjoying the meals, but we’re sorry the delivery experience hasn’t been up to scratch. We rely on our delivery partners to follow instructions carefully, and it’s clear we need to address this. We’ll pass this straight on to our logistics team so it can be followed up. Appreciate you letting us know.
10/10, we LOOOOVE it
Honestly, have tried these types of services before and it’s always small portions and inconsistent quality. Quitelike has now become a household staple in our very busy weeks. The food quality is always high, the portions are great (we get 4 servings for two people and it covers lunches) and it’s brought back fun in cooking again. We’re extremely busy professionals and it’s been nice to think less and cook more delicious meals.
Also, we get very bored of the same thing, and for the last 5 weeks they have had all different menus and meals for the week which has been AMAZING!!! We can’t wait for our favourites from week 1 to roll around.
6. August 2025
Bewertung ohne vorherige Einladung
Amazing recipes, unreliable deliveries and the worst support when something goes wrong
I genuinely love QuiteLike’s recipes — they’re fresh, delicious, and make my life as a full-time working single mum so much easier... when they actually arrive. But that’s the problem. For two weeks in a row, my deliveries have either been “damaged” or falsely marked as “no access to property” — both times right before dinner, and with no attempt to contact me. No knock, no call, nothing.
This week, I'm now on day 3 of waiting, with no clear update and no reply from support despite multiple emails and chat messages. My delivery window keeps getting pushed back later — now after 8pm — which is completely unworkable for families with kids.
It’s been stressful, expensive, and disappointing. What’s worse is the silence from customer service. When everything works, QuiteLike is brilliant — but the moment something goes wrong, you’re on your own. That’s not acceptable for a subscription food service.
If QuiteLike fixes its courier system and customer support response times, I’d stay forever. But right now, I can’t recommend it.
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Ivana, thank you for taking the time to share such detailed feedback, we’re really sorry to hear about the experience you’ve had. We know how important reliability is, especially when you’re juggling everything as a working mum, and we’ve clearly let you down here.
We’re actively reviewing our current processes to improve communication and turnaround times, because we agree, it’s not good enough to go quiet when something goes wrong.
We’re so glad to hear you love the recipes, and we truly want the service side to match.
Thanks again for the honesty, it helps us do better.
Great quality and selection of recipes
Really like the recipes, the quality and the variety. So much better than Hello
Fresh. The proteins supplied are always good quality. Generous portion size too. Very impressed
4. August 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Vicki, you’ve just made our day! We’re so glad you’re loving the recipes, the variety and those generous portions. Big thanks for the kind words, and for choosing us over the other guys. We’re thrilled to have you cooking with QuiteLike!
QuiteLike…QuiteFabulous
Meals are delicious and fabulous choices to choose from
amazingly fresh ingredients
Easy to follow cooking cards
And most importantly all recipes turn out just as the picture shows
Can’t fault our new QuiteLike experience
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Wendy,
Thanks so much for the love! We're so happy you're enjoying the meals and the fresh ingredients! Our team puts a lot of effort into making sure everything is delicious and easy to follow, so it’s amazing to hear you’re loving the experience. Can’t wait for you to try even more of our fabulous options. #QuiteLikeQuiteFabulous - we like it!
No better meal box provider!!
“Quite like” is one incredible meal service! Not only do you get incredibly delicious meals each weak for unbeatable prices, you earn fly bys points with every dollar you spend!!
The team is so helpful with all your needs and inquiries! I am one loyal customer! Thankyou quite like
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Emma,
What a lovely message, thank you! We’re so happy to hear you’re enjoying the meals, the Flybuys perks, and the service from our team. It means a lot to know we’ve earned your loyalty.
We’re lucky to have customers like you in our corner. Thanks again for the kind words, we’ll keep doing our best to live up to them!
The QuiteLike Team
As a first time user of this company…
As a first time user of this company after trying all the others I'm very disappointed ☹️ our box arrived this morning and the delivery person didn't even knock they just dumped on the doormat and left. Only when I receive the text did I know it had been delivered.
On opening the box I couldn't check everything as I was running out the door on the school run but the cool stuff bag was wide open under the 5 other bags of ingredients weight on top of it the sour cream was all smashed open so everything had to be rinsed off not great when I'm about to leave the house.
Then getting further into the bag the bechamel sauce packet has also split covering the rest of the ingredients.
When I got home I wanted to check the other pre packed bags to find more missing ingredients and the portion sizes of protein for a family of 4 is ridiculous it wouldn't even fill my two teens let alone us as well.
So basically they are exactly the same as the other meal kit suppliers and absolute rip off avoid at all cost and the customer service is just as bad as I'm still waiting for a response almost an hour on
28. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Lisa,
We’re so sorry your first experience with QuiteLike has been so disappointing, this is not the standard we aim for, and we completely understand your frustration.
From the delivery to the damaged ingredients and missing items, it sounds like we’ve let you down across the board. That’s not acceptable, and we sincerely apologise. We know how busy mornings can be, and the last thing you should be doing is rinsing groceries or chasing customer service.
Our team is currently working through support queries and will be in touch as soon as possible, but we agree, you shouldn’t be waiting this long. Your feedback is being escalated so we can investigate what went wrong and make this right.
Thanks for taking the time to share your experience. We know we only get one shot at a first impression, and we’re genuinely sorry we missed the mark.
The QuiteLike Team
Consistent delivery issues. Do not recommend.
We had endless delivery issues with QuiteLike. They refuse to deliver the box to our front door, despite the fact that the resident is blind and cannot carry the heavy box all the way from the street or the upper driveway. We live in a townhouse, not a unit, yet the issue could not be resolved after many complaints. Our advice: do not sign up for this company if you are disabled, have small children, are elderly, or cannot lift heavy items. The recipes are good, but the delivery problems, missed orders, wrong or spilled ingredients, and lack of resolution will leave you very frustrated.
28. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Marina,
We’re really sorry to hear this, and we completely understand your frustration. It’s unacceptable that your delivery needs weren’t met, especially considering your circumstances and we sincerely apologise for the stress this caused.
We work with third-party couriers, but that doesn’t excuse the lack of support or follow-through on our end. Your feedback has been escalated so we can urgently review what went wrong and how we can better support customers with accessibility needs. Again, we are so deeply sorry for the experience you've had with us, it is absolutely not the standard we set.
Thank you for your honesty, it’s reviews like this that help us improve. If you’re open to it, please reach out to us at support@quitelike.com so we can follow up personally.
The QuiteLike Team
False Advertising
False Advertising! This is all around disgusting. First, the food is delivered in a cardboard box, not a polystyrene box. There are tinned and plastic wrapped foods and condiments. The so called fresh vegetables are soft, wilted and brown. Ginger is hard and brown, like a piece of wood. The meat looks brown/off and not edible. Also, the steak the recipe calls for is CHUCK steak! GROSS! Chicken has fat and blood vessels left on it. That's only a part of the issues I have with this company.
I emailed over 24hrs ago to request my next order to be cancelled and a full refund. I haven't received a reply and I can't see the refund in my account.
The current delivery is in the bin! What a waste of my hard earned money! And because they've taken the money out of my account for the next delivery, that I want a refund for, I don't have enough to do a proper shop, so I'm living off eggs and bread this week.
Be ware, I fear this is a money making business only and they DO NOT deliver fresh, good quality food.
EDIT: Please check your emails! Please have the courtesy to reply to your emails. I am due a refund of almost $200, money I can't afford to throw way.
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi there,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience and completely understand your frustration and disappointment. This is absolutely not the standard we aim to deliver, and your concerns are being taken seriously.
We sincerely apologise for the condition of your ingredients and the delay in our response. While we use sustainable cardboard packaging, each box is packed with a cool bag and ice packs to keep ingredients at a safe temperature throughout delivery. If this wasn’t the case with your order or if items arrived warm or spoiled, we’d like to investigate further and make it right.
We understand how upsetting it is to receive a box you can’t use, and how stressful it can be when a refund or cancellation hasn't been processed promptly. This is not the level of service we strive to provide.
Please email our customer support team directly at support@quitelike.com with the email associated with your account and any details you’ve already provided. Our team is ready to prioritise this issue, ensure your refund is processed, and assist with cancelling your upcoming delivery.
We’re here to help and would really appreciate the chance to make things right.
Kind regards,
The QuiteLike Team
Good Quality Ingredients and nice recipies
The quality of the ingredients and recipies has been good. The portion size is large and I need to split a serves 2 into a serves 3 or even 4. It took a few deliveries to have the hang of not ordering meals too similar to each other!
I think the value is good.
The best by dates are not always long enough on items like the salad leaves or baby spinach - one week all my meals had some ingredient with a best by date in 3 days time.
Delivery has been underwhelming with boxes not delivered to my front door but dumped at the top of the stairs - last week upside down!
Confirming delivery 8 days out seems a long way out but I think this is similar to other services, would be nicer to do this 3-4 days out.
I would also love a more detailed filter to be able to remove recipies with a specific ingredient - again haven't found a service who do this and surely it's not hard!
22. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Joanne,
Thank you so much for your thoughtful feedback – we’re really glad to hear you're enjoying the quality of our ingredients and recipes, and that you’re finding good value in the service!
We appreciate you pointing out a few areas where things could improve. We’re sorry to hear about the delivery issues – your box should always be handled with care and delivered to your front door. We’ll follow up with our delivery partners to make sure this is addressed.
Noted on the best before dates too. While we work closely with our suppliers to ensure freshness, we understand how frustrating it is when ingredients don’t last long enough, especially leafy greens. We’ll pass this feedback to our operations team for review.
We’ve also taken on board your suggestions around shorter confirmation timeframes and more flexible filters. We’re actively exploring ways to enhance the recipe selection experience, ingredient-level filtering is something we’d love to offer in the future.
Warm regards,
The QuiteLike Team
Best quality produce and meat
Best quality produce and meat we have had from a meal service (and we have trialled a few similar brands!!). Meat is always tender and of great quality. Will be sticking with Quite Like from here on.
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Kate,
This is such a wonderful review, thank you! We’re so happy to hear you’re loving the quality of our produce and meat, and that it stands out from the rest. That’s exactly what we aim for every week.
We can’t wait to keep cooking with you, thanks for sticking with us!
The food tastes good but I’ve gained weight- too fatty!
The food is mostly fresh but I have had deliveries where the chicken is questionable and has a funky smell, even if I’m using it straight away. There is a lot of full fat ingredients - chicken thigh meat, cream, white rice, brioche, etc, so we’ve actually put on weight which I’m not okay with! We have had missing ingredient cards, ingredient cards with incorrect and conflicting ingredients (the list on the side saying one type of spice, but the method saying to use a different one) and whilst the food usually tastes great, I think we’ll stop using it because I don’t like that I’ve put on weight after starting this.
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Stephanie,
Thank you so much for taking the time to share this, we really appreciate your honesty. We’re so sorry to hear we’ve missed the mark for you in a few ways.
Firstly, we completely understand your concerns about the richness of some recipes. We do offer a mix of lighter options, and we’re always working on adding more variety with leaner proteins, whole grains and lighter swaps. Your feedback is really helpful as we plan new dishes.
We’re also really sorry about any missing or incorrect cards. That’s not the experience we want for you at all and we’re reviewing our packing and recipe process to make sure this doesn’t happen again.
Thank you again for giving us a try, we’d love the chance to turn this around if you’d consider giving us another shot down the track.
Really enjoying the generous portion…
Really enjoying the generous portion size and variety of meals. In our first couple of boxes the meat expiry date was close to used by and I didn’t realise so was not able to make one meal. I now check them closely to ensure I used them depending on what meat is expiring first. Only the other negatives is this is our third box where we’ve received one incorrect recipe card. While it’s not a complete dealbreaker, incredibly annoying having to logon to the website and find the recipe for the ingredients that’s been supplied.
14. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Sarah,
Thank you so much for sharing this, we really appreciate you taking the time. We’re so glad you’re enjoying the generous portions and variety, but we’re genuinely sorry about those pesky recipe card mix-ups.
That’s not the experience we want for you at all. It’s great you’re checking dates now, but we’ll keep working to make sure proteins are as fresh as possible and labelled clearly so it’s easier to plan your meals in the best order.
We’re reviewing our packing process to stop this happening, but if it does, please reach out to support@quitelike.com and we’ll get the right recipe to you straight away.
Thanks again for your patience and for cooking with us, it really means a lot!
We like the variety of recipes
We like the variety of recipes. We like the quality of the food. We like the portions. There are no premium recipes, they're all generally high quality. I like that we haven't been asked to use tacos in place of other types of bread and there's not too much spinach to stir through and wilt at the end of a recipe.
14. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von QuiteLike
Hi Nathan,
This is such a great read, thank you! We’re so happy you’re enjoying the variety, quality and generous portions. Love that you’ve noticed the little things too, no endless taco hacks or mountains of spinach to wilt!
We really appreciate you cooking with us and sharing your thoughts. Here’s to many more delicious dinners ahead!
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