ProForm Bewertungen 416

TrustScore 2.5 von 5

2,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Paid $1600 for a treadmill I can't use unless I pay a $400 annual membership fee. My justification for paying for it was I would save on a gym membership. Customer support tells me it will not work ma... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Terrible customer service, phone tree just kicks a person around, site not working and their bot is infuriating garbage. Worse, the treadmill worked once and now only the incline raises and lowers w... Mehr ansehen

Bewertet mit 3 von 5 Sternen

OK Treadmill. I use it manual mode since too $$ for subscription. Sub allows full interactive but difficult to hear coaching and up/down/speed changes are cute once but annoying. Recommended turn off... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I love my treadmill especially the Ifit . I wish however the music played during manual mode or if I could watch youtube in manual mode or something when I'm trying to get a little more distance in bu... Mehr ansehen

Unternehmensdetails

  1. Sport

Vom Unternehmen geschrieben

Shop ProForm online. ProForm is a world leader in home fitness equipment. Shop professional-grade treadmills, training cycles, and ellipticals!


Kontaktinformationen

2,5

Mangelhaft

TrustScore 2.5 von 5

416 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Great Product

Great Product
One of the best health decisions I've made is buying a treadmill. Becoming part of the iFit family has taken my fitness journey to higher levels. I've lost over 20 lbs in the past few months thanks in part to my regular use of my treadmill

4. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Workouts not recorded as complete

The video workouts are excellent but they are not recorded as completed after the workout session. I still have not found a way to fix this.

3. November 2024
Bewertung ohne vorherige Einladung
ProForm-Logo

Antwort von ProForm

Kathleen

Thank you for your feedback. We’re glad that you find our workouts to be excellent, but we’re sorry that they aren’t being marked as complete in your account. We’ll be happy to look into this for you. You can contact us directly by visiting us at my.iFIT.com.

Thanks! – ProForm – Powered by iFIT

Bewertet mit 3 von 5 Sternen

Treadmill is great, iFIT user interface - meh 😒

Treadmill itself it great, it’s the iFIT component that isn’t the best. The content is very good and we will renew the membership but no matter what we have tried we can’t connect other devices, heart rate monitors, iphone, app doesn’t sync with the treadmill either. A couple of improvements would be the ability to design your own workout, distances/speed/durations ie; intervals without having to find a trainer/workout clip that suits me best. Easier choosing of a favourite workout would be awesome also without having go to the relevant trainer, find the series, then find the workout…

4. November 2024
Bewertung ohne vorherige Einladung
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Antwort von ProForm

Dave

We are happy to hear that your treadmill is great and that you’re enjoying our iFIT workouts. But we are sorry that you haven’t been able to connect to other devices through your unit. We have passed your contact information on to our team to assist with this.

Thanks! – ProForm – Powered by iFIT

Bewertet mit 4 von 5 Sternen

The bike has been great

The bike has been great. It has held up very well and syncs smoothly with the ifit platform. I didn't think I would enjoy someone talking in my ear when I was doing cardio but I like being cued in to how much time is left at a certain level

1. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Loving my Proform Carbon T10

I’m a Proform girl any day and Proform has never dissapointed me. I love to walk on incline up to level 9 even though to machine has capacity beyond that. I’ve had the treadmill for 1 year now and still counting and I’m getting my money worth every day.
Fola L.

2. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I like most of the instructors

I like most of the instructors. I prefer to have more 20 min workouts but the 30 minutes ones work ok. I wish I could pause the workout when I get interrupted. Gideon is my favorite

25. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It does the job and the machine is very…

It does the job and the machine is very reliable. Great value for the price.

1. November 2024
Bewertung ohne vorherige Einladung
ProForm-Logo

Antwort von ProForm

Charo

We are glad to hear that your machine is very reliable and that you feel it was a great value for the price. We consider a three-star rating to be unsatisfactory. If you have questions regarding your unit at any time, please don’t hesitate to contact us at my.iFIT.com so we can assist.

Thanks! – ProForm – Powered by iFIT

Bewertet mit 2 von 5 Sternen

Bought two machines, both with problems.

Bought two machines, a hiit trainer and a rower. The rower had a screen fault which I was quickly sent a replacement for. The hiit trainer made strange noises and turns out had a damaged bearing inside, it took over 6 months and multiple visits from the technicians to fix it and it subsequently developed another fault, and the screen/console fan was burnt out within an hour of use.
While I will say customer service here in Spain have been excellent, and Ifit as a product is great, I will never buy another proform training machine.

2. November 2024
Bewertung ohne vorherige Einladung
ProForm-Logo

Antwort von ProForm

STEWART

Thank you for your feedback regarding the experience with your machines and our Member Care teams. The situations with your units are uncommon and don’t meet our quality standards. If you are still in need of assistance with your HIIT Trainer, please reach out to us directly at my.iFIT.com so we can ensure you have a fully working unit as soon as possible.

Thanks! – ProForm – Powered by iFIT

Bewertet mit 3 von 5 Sternen

Frustrated

I like the bike but I get frustrated over the iFit programming. Too often, they jump to a different trainer/ ride or level [beginner, intermediate, or advanced] without any reason. it's as if they are trying to push me to a different trainer to balance them out with time.

29. Oktober 2024
Bewertung ohne vorherige Einladung
ProForm-Logo

Antwort von ProForm

Raymond

We appreciate you sharing your iFIT experience with us. We are glad that you enjoy your ProForm bike, but we are sorry you feel you are being pushed to use a different trainer. Hearing from our users is important to us so we can continue to improve.

Feel free to reach out to us if you have any further suggestions or feedback. You can contact us online at my.iFIT.com at any time.

Thanks! – ProForm – Powered by iFIT

Bewertet mit 5 von 5 Sternen

Would never go back to regular…

Would never go back to regular treadmill
It is much nicer to walk/hike/jog to a wonderful scenery by a guide, and have the machine mimic the terrain than do a "fatburner" program on a treadmill without a screen.

1. November 2024
Bewertung ohne vorherige Einladung
ProForm-Logo

Antwort von ProForm

S Watson physics & math teacher

We are thrilled to hear that you are loving your treadmill paired with iFIT. We are excited for you to continue working with our trainers and see places around the world.

Let us know if you ever have questions along the way. You can contact us at my.iFIT.com.

Thanks! – ProForm – Powered by iFIT

Bewertet mit 5 von 5 Sternen

La máquina funciona muy bien

La máquina funciona muy bien, es silenciosa, practica, para mi entrenamiento las funciones que tiene son suficientes, para el entrenamiento que yo hago me gustaría trabajar con más cadencia, se podría calibrar a mi gusto?

31. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

OK Treadmill But some real warts.

OK Treadmill. I use it manual mode since too $$ for subscription. Sub allows full interactive but difficult to hear coaching and up/down/speed changes are cute once but annoying. Recommended turn off with switch under unit is very poor design so put plug on switch to kill power after use. Boot when power on takes long time. Noisy fan that doesn’t blow much air. S/W updates awkward but good to see someone working on sloppy software.

31. Oktober 2024
Bewertung ohne vorherige Einladung
ProForm-Logo

Antwort von ProForm

Michael Gooding

Thank you for your feedback regarding the experience with your treadmill. We appreciate this information so we can continue to meet the desires of our customers. If you have any questions for us regarding your machine, you can find us online at my.iFIT.com.

Thanks! – ProForm – Powered by iFIT

Bewertet mit 5 von 5 Sternen

I love my ProForm treadmill

I love my ProForm treadmill. This is the second ProForm treadmill I’ve owned since about 2008. The product performs exactly as it should and never lets me down. It’s a great piece of equipment for a very reasonable price.

31. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Look for the fine print

When I purchased the Pro Form exercise mirror, the description did say it required a monthly subscription. But it did not mention the ridiculous cost! If I knew the subscription cost $40 a month, it would still be on the shelf right now.

29. Oktober 2024
Bewertung ohne vorherige Einladung
ProForm-Logo

Antwort von ProForm

Pat L

We are sorry for the miscommunication regarding your exercise mirror and iFIT membership. We do offer select free workouts with our Free iFIT memberships. If you have questions regarding this, we’ll be happy to help at my.iFIT.com.

Thanks! – ProForm – Powered by iFIT

Bewertet mit 5 von 5 Sternen

Machine is great .

Machine is great but as I already subscribe to strava, zwift and rouvy I cannot warrant the ifit fees as well unfortunately. Maybe when my numbers come up🤗

31. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

My treadmill has been great but

My treadmill has been great - but it’s only a couple of years old and it’s leaking oil (?) and will often just stop quickly without warning .

30. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von ProForm

Customer

We are glad to hear that your treadmill has been great, but we’re sorry to hear that it is leaking oil and that it is stopping without warning. It is possible that the oil you are noticing is liquified lubrication that has heated up due to use. The unit may be stopping due to lack of lubrication if it has liquified.

If you have questions on how to lubricate your treadmill or if you have other questions for us, please feel free to contact us at my.iFIT.com.

Thanks! – ProForm – Powered by iFIT

Bewertet mit 3 von 5 Sternen

Treadmill was awesome until the incline started groaning.

The treadmill was awesome when I first started using it. After a while, the incline mechanism creaks and groans when using it. It still works but the noise is irritating. Everything else works well, I really like being connected to the iFit treadmill workouts.

30. Oktober 2024
Bewertung ohne vorherige Einladung
ProForm-Logo

Antwort von ProForm

Lisa

We are glad to hear that you find your treadmill as well as iFIT to be awesome. But we are sorry to hear that the incline on your unit has started making noises. We understand how this can get annoying while working out which is why we will be happy to look into this for you.

Please reach out to us directly at my.iFIT.com so we can assist further with your unit.

Thanks! – ProForm – Powered by iFIT

Bewertet mit 4 von 5 Sternen

Splitboarder training

I bought the ellipticle to train for backcountry splitboarding and truly enjoy completing my "wintervals". I would give 5 stars for a review but the software is sometimes wonky.

29. Oktober 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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