primotronix Bewertungen 

I ordered canon ef50 f 1.8 lens and they called me to verify if i ordered the lens and salesman was very courteous . will recommend to buy from them .

The selling agent did not provide an email order confirmation, but the camera arrived promptly and the contents were accurate. Great price for the camera.

Got what I agreed for.

i had a problem with the shipping and also the info on the website is not clear enough like scamming but i recieved the camera anyway and am trying it out

I ordered a Canon Video camera, extra battery and charger, extra 32GB chip and remote audio mikes... They called made several suggestions and in fact saved me some money and sold me things that would work rather than the ones I ordered which would not work with my camera. The only issue is that I can acquire the remote mike system cheaper from other sources, but all of the rest of their prices are super... All in all I would rather deal with them rather then send the audio stuff back, get a refund and reorder somewhere else. After all what you might lose on the peaches you should be able to make up on the pears !!

One more thing. I needed the delivery redirected to another address in a different state and they accomplished that with no problem... so over all super service.

Dick Warneka
Scottsdale AZ
Laughlin NV
January 2013

I definitely recommend Primotronix. They have some of the best prices in the business and amazing and professional customer service that seems to actually have knowledge and understanding about their products. They also shipped my order extremely fast and well packaged. I received my order just days after placing it.

I was satisfies with the product. But one thing i felt tat needs to be improved is the response time. I received my order after 17 days.

Thank you for providing me with a great new Canon Rebel T3 at the best price on the internet. Shipping was a little slow, but it was during the short break between Christmas & New Years, so I'll grant them a little leeway. The camera itself is perfect and came exactly as advertised. When I spoke to these guys on the phone to confirm my order, they were courteous and professional. Thanks, Primotronix!

My children bought me a Sony rx100. The only good thing, and when I say only I mean only, about this website is that they are indeed the cheapest price. HOWEVER, let me state at the outset that I would NEVER order from them again, and I am still contemplating if I will take any other action against them. My son ordered the camera in mid December. By January, after not having received it he tried several times to call the company, and like the other reviewers, was placed on hold interminably. The last time he tried to contact them was the morning he was leaving out of the country. He waited on hold about 20 minutes and finally had to leave to the airport so he forwarded me the email "confirmation" and put it in my lap (even though it was supposed to be my bday present,lol). It did take me considerable time to get through, but I finally did reach a gentleman in sales (i figured they would be more likely to answer the call if they thought it was a new order rather than trying customer service again which never pick up). It was a long and irritating conversation but he basically told me that the item was out of stock when my son ordered it but now it was in so if I still wanted it they would ship it out and due to the extended delay they would upgrade the shipping to "express". I wont bore you with the details but their express could probably be beat by the Pony Express of yesteryear. You would think that the problems ended there, but you would be WRONG. A letter accompanied the package pleading that before you post negative reviews you contact their customer service department because " we are here to always assist you in any way possible, we are eager to be there for you". Well, I had two issues, one was the incredible delay in shipping and the second was a $48 charge on the invoice for "tax". Regarding the first issue they told many LIES. First they said that an automated response went out AT THE TIME THE ORDER WAS PLACED notifying us that the item was out of stock. NOT TRUE no such email. Then they said that THEY CONTACTED US ON JANUARY 2, to let us know there would be a delay and did we still want the item. AGAIN ABSOLUTE LIE. The call on January 2 was the one I mentioned earlier when I CALLED THEM to see where my missing item was and it was then that the rep asked me if I still wanted it. Regarding my second issue about the tax: I questioned them about it due to the fact that their company shows an address in Connecticut (and no other location!) and since they shipped to me in NY, no sales tax should have been charged. They said that their website states as "company policy" that they charge tax for the tri-state area. I believe that this is ANOTHER LIE. Although I will not read through every area of their website, I did read their company policy area and no where there does it state that. Furthermore company policy aside, the LAW STATES that if they are located in another state they may not charge sales tax. All of a sudden he tells me that their warehouse is in NY (will do more research shortly to verify)Regardless, what came next is what was really the icing on the cake!!! Because my last name is "Jewish sounding", the manager got on the phone and started ranting at me (keep in mind I was just inquiring about the legality of charging state sales tax when the item was, ostensibly, shipped out of state)about that he recognizes from my name that I am a Jew, as was he, and accused me in a loud rant of insulting my religion and my G-d, and simply being out for trying to get something for free (for the record I never asked for something for free or anything for free for that matter, and indeed turned down his offer of a free battery to satisfy my desire to "get something for nothing (which was) clearly what I was after" (his words not mine!). Now it happens that I am Jewish, and because I am I am highly offended by this COMPLETELY UNPROFESSIONAL, DEROGATORY, AND perhaps even ILLEGAL encounter. And it is this last bit that has spurred me on to explore my options vis a vis this company. At the very least there should be some business licensing ramifications, and luckily my son (an adult, and a lawyer) was in on the call so it won't just be my word against theirs!"

I was suprised to find such a great deal on the camera I wanted. The stores wanted over a $100 or more for the same one. The turn around shipping was fast. I will for sure use them again!

Customer service was great I even got a call to verify my order before it was processed. In less than a week I received my order as it was described on the website. I will order again.

I ordered from Primotronix because they were the cheapest for a camera body with lens kit; same price that others charge for just the body (and no shipping & sales tax!), including a 6 yr warranty, extended life batteries, error-free memory card, tripod, etc.

I then got an email to call them to review my order. They then helped me make sure I had exactly the kit I wanted for my needs. Very helpful staff, great customer service. They are based in Stamford, CT which makes me sleep easier knowing it's a US company... My camera arrived on the exact day he said it would arrive. I would definitely order from them again.

We wanted just the camera body and Primotronix offered the best price. The battery that comes with the camera works just fine so don't feel pressured to purchase the "extended life" batteries they try to sell for $70-100. The camera was shipped in a timely manner - would purchase from this company again!

After recently purchasing my Nikon camera, I realized I needed a telephoto lens. Went on-line, found one offered by Primotronix, ordered it and it was delivered in an efficient and timely manner. No problems with this company!

I was hesitant about buying a camera from primotronix because they are not very well known. However, I ended up doing it because of their prices, and the whole process was very smooth.
I did have to send the camera for repair a month after I bought, but I believe that was a mere coincidence, and technical problems happen with any product.

Good company. I liked it. Very competitive prices !

The deal was incredible and much less than anywhere else. However, they did not fill my order until I called them myself and asked about the status. Then they tried to sell me a bunch of stuff that I didn't need. I am okay with them trying to sell me additional stuff, but the fact that I had to initiate the call first was very strange. It's not clear to me if they would have eventually called me, but I called them several days after first placing the order.

Primotronix came through with the exact Nikon lens I was looking for at the best price I could find. They called to verify the order and provided me with additional products which were on a previous sale to complete items I would have otherwise looked for elsewhere. Staff were informative, pleasant and expedited the order promptly.
I will look to them for future purchases and recommend them to others.
s.t.crook

Found the shop through Google shopping as it had the best price for the Nikon D3100. The website was clunky, cluttered and looks like something someone coded as a class homework assignment. The ordering process was okay. Had to call them to verify something which was a little annoying and delayed my order. Finally, when I had customer service on the phone, he asked if I wanted to buy a battery and made it sound like the camera I had ordered didn't come with one. I'm glad I declined, because the camera did.

When the camera finally arrived, it was in good condition and is what I wanted.

Overall, I'm happy with the price, but would prefer to shop somewhere else.

I ordered a new digital camera on December 23rd through the PrimoTronix website, which stated item was in stock. After two weeks of waiting and no camera, I called the customer service just to find out the item had NOT been in stock when I placed the order. I had some issues getting a hold of customer service but once I got a human on the phone, the representative was fairly polite, very pushy as he tried to sell me all kinds of things to go with my camera even after I told him I did NOT want anything but the camera. At the time of this phone call, the camera I had ordered was once again in stock and they shipped it out right away. I got my order quickly.

After placing my original review, which wasn't a good one, I received a call from Primotronix asking what they could do to help me change my mind and change the review to a more positive one because bad reviews hurt their overall customer experience. They offered to send me a free battery for the camera I had ordered if I changed my review. I said sure, why not. A few days went by, I had not had a chance to update my review and I received another call from Primotronix saying that I had not changed the review but the battery had been scheduled to ship the next morning. Basically they were hounding me to change my review. I promised to get on the internet that evening and change it. I did.

Now we're living February '13 and I never got the battery. This is a bunch of bull shit in my opinion. Why run a business with an online store when you can't keep it updated? Why do they have to keep pushing items on a customer when they were told "NO, I don't want it" several times. I understand that it is a sales persons job to sell things, but there's a limit to everything. I have worked in sales myself. When a customer gives you a clear no, don't be obnoxious. And all the phone calls I received? I was pretty much bribed with a free battery to change my review and DIDN'T get the battery. BAD BUSINESS! I won't order from Primotronix again and definitely won't recommend them to anyone.