Premex omitted to give Medicolegal examining doctor my address so he had no idea, from Birmingham to London which office would be near for me. Lots of emails for us to sort out. Premex asked for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Doctor or examiner was open and allowed me to express myself well to him. He patiently listened to my narration and compared to the information he has. Then he took me through some tests. Process was... Mehr ansehen
Unternehmen hat geantwortet
If you could give no stars I would After my solicitor ceasing to trade and becoming a litigant in person These jokers refused to comply with part 35 questions despite having a copy of the court... Mehr ansehen
After not good at start, complaint to my insurance co. Things bucked up. Given an appt. With a 2nd specialist which was beginning November, now awaiting outcome, awaiting outcome and some results. Ac... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Premex Services is the UK's largest provider of medico-legal reports used to assist in the resolution of personal injury claims, working with a nationwide panel of medical experts. Headquartered in Bolton, Premex Services offers customer-focused solutions delivered with convenience, speed, innovation and quality. Premex Services is proud to be a MedCo Tier 1 agency.
Kontaktinformationen
Premex House, Futura Park, BL6 6PG, Horwich, Vereinigtes Königreich
- 01204 478 300
- mail@premex.com
- premexservices.co.uk
3,3
Akzeptabel
996 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
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Hat keine negativen Bewertungen beantwortet
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My experience
For me personally, getting an appointment to see my intended professional, accepting the agreed booking slot and the psychologist that I spoke to were 5 stars. However, 2stars for the location as it was hard to find. the parking was poorly signed and nothing local to the building. Also, the property was not signed posted well on how to gain access, waiting area was cold damp and uncomfortable.
30. November 2023
Antwort von Premex Services
Good Afternoon,
Thank you for taking the time to leave a review, We always strive to improve our products and services, so we'll consider your customer feedback and make improvements where possible.
If you have any further questions, please do not hesitate to contact me via trustpilot@premex.com
Kind regards
Claire
Polite doctor
Arrived at my appointment greeted by a very nice polite doctor
Unfortunately, he had none of my medical reports as they’ve not been sent to him and he was double booked on all appointments and my appointment wasn’t one that he knew about
23. November 2023
Antwort von Premex Services
Good Afternoon,
Thank you for leaving us a review today, we are sorry to hear that there was some confusion at your appointment.
I will review your file and ensure any required feedback is provided to improve this area
If you have any further questions, please do not hesitate to contact me via trustpilot@premex.com
Kind regards
The reminders.
The reminders.
With the wealth of reminders, you could never have missed your appointment.
8. November 2023
Antwort von Premex Services
Good Morning,
Thank you for taking the time to leave a review, we appreciate the feedback.
Thanks
Claire
Antwort von Premex Services
Good Morning
Thank you for leaving us a review today, we are sorry to hear that you didn't feel updated enough.
I will review your file and ensure any required feedback is provided to improve this area
If you have any further questions, please do not hesitate to contact me via trustpilot@premex.com
Thanks
Claire
Report not received!
My solicitor is still waiting for the report and they have tried contacting you without success.
29. November 2023
Antwort von Premex Services
Good Morning
Thank you for leaving us a review today, i have reviewed your file and can confirm your medical report has now been sent to your solicitors.
If you have any further questions, please do not hesitate to contact me via trustpilot@premex.com
Thanks
Claire
My claim was nearly a year ago and…
My claim was nearly a year ago and still has not been dealt with properly.
29. November 2023
Antwort von Premex Services
Good Morning
Thank you for leaving us a review today, we are sorry to hear you have experienced delays during the whole claim process.
I can confirm your report has been sent to your solicitor following your appointment on 20th November.
If you have any further questions, please do not hesitate to contact me via trustpilot@premex.com
Kind regards
Claire
Good company
28. November 2023
Antwort von Premex Services
Good Morning
We are so grateful for your kind words and 5-star rating!
Thanks
Claire
Antwort von Premex Services
Hi Stephanie
Thank for leaving a 5- star review.
I am happy to hear you had a good experience with us.
Kind regards
Sarah
Made to feel at ease
29. November 2023
Antwort von Premex Services
Hi Keith
Thank you for taking time to leave a 5-Star review.
I am pleased to hear you felt at ease.
Kind regards
Sarah
Speak to my solicitor and you will…
It would be nice to have been told "why" there was a long delay in getting the specialist report to my solicitor ( fourth report ). The accident happened over three and a half years ago and I had to contact my solicitor, only to find there were problems paying the specialist. This isn't the first time regarding delays.
29. November 2023
Antwort von Premex Services
Hi William
Thank you for taking time to leave a review and provide feedback.
In order for us to understand a little more about your experience please could provide us with more information at trustpilot@premex.com
Kind regards
Sarah
Helpful and very honest
28. November 2023
Antwort von Premex Services
Hi Ellijah
Thank you for taking time to leave a 5-star review.
Kind regards
Sarah
I had a great experience with Premex
I had a great experience with Premex. An appointment was scheduled for me and I was given a convenient location not far away from my living place. The doctor which interviewed me , namely Mr. Pascal Liss treated the appointment with professionalism and consideration. The meeting was scheduled for 12:30 but I was contacted and given two windows at 10:30 or 11:30 due to some cancellations which saved me some time. Overall it was a very positive experience and a straight forward process.
21. November 2023
Antwort von Premex Services
Hi Bogdan
Thank you for taking time to leave a 5-star review!
I am pleased your experience with us was a positive one.
Kind regards
Sarah
Great help with my case and dealing with experienced people was so helpful
Great help with my case and dealing with experienced people helped so much and put you ease
28. November 2023
Antwort von Premex Services
Hi Paul
Thank for leaving a 5-star review!
I am pleased you had a good experience with us.
Kind regards
Sarah
It took a very long time to get a…
It took a very long time to get a appointment.Finally when we went the hospital was efficient in dealing with me all staff were friendly and helpful
28. November 2023
Antwort von Premex Services
Hi George
Thank you for taking time to leave a review and provide feedback. I am pleased the staff were efficient, friendly and helpful.
Kind regards
Sarah
Made me feel comfortable explain things…
Made me feel comfortable explain things I did not understand
28. November 2023
Antwort von Premex Services
Hi Lesley
Thank you for taking time to leave a 5-star review!
Kind regards
Sarah
Took months and months to arrange basic…
Took months and months to arrange basic follow up appointments; and only did so after countless chasing. Cannot recommend.
28. November 2023
Antwort von Premex Services
Hello
Thank you for taking the time to leave a review, your feedback is important to us to help us improve our processes.
I will take a look at the comments you have made and see what has happened with the file.
If you wish to discuss this further, please contact me direct by emailing premex@trustpilot.com
Kind regards
Helen
Professional service
Professional service appointment on time understanding overall great experience
27. November 2023
Antwort von Premex Services
Hello
Thank you for taking the time to leave a 5* review.
I am pleased to hear you have had a positive experience with our service!
Kind regards
Helen
Very good at what they do 👏
28. November 2023
Antwort von Premex Services
Hi David
Thank you for the 5* review!
Kind regards
Helen
Been very efficient at the moment but…
Been very efficient at the moment but early stages yet with my issue
28. November 2023
Antwort von Premex Services
Hi Simon
Thank you for taking the time to leave a review!
Kind regards
Helen
Calm quiet environment
Calm quiet environment. Able to see me a little earlier than my appointment. Although it was a medical appointment it was a Professional and pleasant experience.
27. November 2023
Antwort von Premex Services
Hello Christine
Thank you for taking the time to leave a review.
I am pleased you have had a pleasant experience.
Kind regards
Helen
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