CL Medicall Aid Limited Bewertungen 9.652

Excellent customer service

Very polite and professional manner
Reference to BW8..

I was getting ever more concerned at the delay in my solicitors taking an eternity to sort an orthopaedic expert following my injury. Eve (EF2) and Megan (MS3) were absolutely great, both jointly and separately, in dealing with my worries and sorting a solution. Thank you to you both, for your support, focus and expediency. Absolutely grateful.....thank you!

Great help, in depth advice and clear communicator. Scarlett was happy to help and explain anything I needed clearing up. It was a pleasure chatting with you Scarlett! Thank you so much!

I spoke to a very pleasant, polite, clear speaking lady. KH6. who informed me of my appointment. Asked if I had any questions, which I did not. Very good experience.

What a lovely polite you man , explained everything to me with patience.
I felt a bit daft when trying to explain things but was reassured everything was ok and not to worry, as it would all be sorted out for me.
Brilliant.

Excellent. Professional and human! MC4 conducted the conversation very well.

Staff member username KC1, was dealing with my issues. Regarding appointment with medical requirements. He was polite and helpful, my experience was reassuring, regards Paul from Wigan.

My Phone appointment time was 12:30 and they rang me dead on, the lady that conducted my interview is known as RT5, during the 15 minute triage I was made to feel relaxed and at ease, all the questions ask I found to be very sympathetic and understanding with my condition which ended with her making an appointment for me to see a physio which I’m seeing in two days time, can’t praise RT5 enough, excellent service.

Kh6 was extremely helpful and polite. Answered all my questions. Thank you kh6

Easy to talk too, took time to talk me through everything, really focused on customer service and had me booked in for an assessment same week.
Highly recommend. Fa4 was fantastic to deal with

I was put in touch with CL Medical Aid by my insurer/legal parties regarding post incident injury's.
Emily (ES1) was excellent. Extremely polite and helpful.
I am now set up to receive physiotherapy for my symptoms and I'm very happy with the prompt solution.
Thank you for your help Emily.

Fa4 was very professional and helpful

Very good service lovely person well understanding thank thank you

I spoke with JC4 and although it wasn’t a face-to-face, the quality of care still felt thorough and thoughtful. I was given clear advice and next steps, which left me feeling confident about how to proceed.

Overall, the telephone consultation was efficient, accessible, and highly effective. I would definitely consider using this type of service again in the future.

Bw8 was extremely helpful and easy to talk to. Got what needed sorted for me

Very professional and polite from start to finish 👏

ZS2 very helpful, calm, kind and understanding.

Had a brief call with ES3 and they were fantastic, was apprehensive about calling them but after speaking to “ES3” I was very happy. Brilliant calm understanding staff!

Thank you for wonderful customer service SO5