Premex omitted to give Medicolegal examining doctor my address so he had no idea, from Birmingham to London which office would be near for me. Lots of emails for us to sort out. Premex asked for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Doctor or examiner was open and allowed me to express myself well to him. He patiently listened to my narration and compared to the information he has. Then he took me through some tests. Process was... Mehr ansehen
Unternehmen hat geantwortet
If you could give no stars I would After my solicitor ceasing to trade and becoming a litigant in person These jokers refused to comply with part 35 questions despite having a copy of the court... Mehr ansehen
After not good at start, complaint to my insurance co. Things bucked up. Given an appt. With a 2nd specialist which was beginning November, now awaiting outcome, awaiting outcome and some results. Ac... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Premex Services is the UK's largest provider of medico-legal reports used to assist in the resolution of personal injury claims, working with a nationwide panel of medical experts. Headquartered in Bolton, Premex Services offers customer-focused solutions delivered with convenience, speed, innovation and quality. Premex Services is proud to be a MedCo Tier 1 agency.
Kontaktinformationen
Premex House, Futura Park, BL6 6PG, Horwich, Vereinigtes Königreich
- 01204 478 300
- mail@premex.com
- premexservices.co.uk
3,3
Akzeptabel
996 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I was treated with respect and the…
I was treated with respect and the optical staff were superb 😊
16. November 2023
Antwort von Premex Services
Hi Derek
Thank you for your 5-star review!
I am pleased your appointment went well and we will provide this feedback to the expert!😊
Kind regards
Amy
I got an appointment with all the…
I got an appointment with all the details I needed to attend.
31. Oktober 2023
Antwort von Premex Services
Hi Ellen
Thank you for taking the time to leave a review.
I am pleased you received a suitable appointment!
Kind regards
Amy
very professional.
very professional, the doctor listened to me and treated me with care and consideration
7. November 2023
Antwort von Premex Services
Hi Lisa
Thank you for taking the time to leave a 5* review!
I am pleased you felt listened to at your appointment.
Kind regards
Helen
Straight forward made to feel welcome…
Straight forward made to feel welcome and listened to
15. November 2023
Antwort von Premex Services
Good Afternoon
Thank you for leaving a 5-star review.
I am glad that you were made to feel welcome and listened too.
Kind Regards
Kelly
Excellent service
15. November 2023
Antwort von Premex Services
Good Morning
Thank you for leaving a 5-star review.
I am glad you had a good experience with Premex.
Kind Regards
Kelly
Great doctor
15. November 2023
Antwort von Premex Services
Good Morning
Thank you for leaving a 5-star review.
I am glad you had a good experience with the medical expert.
Kind Regards
Kelly
Poor communication
I went to the appointment cancelled work, lost over £600 by the time I had paid for the venue and rolled all the classes and paid for travel only to have the consultant not be there. Premex hadn’t told them the appointment was confirmed despite confirming it with me.
3. November 2023
Poor wait times and poor excuses
It took 3.5 months for the report to be completed. Due to apparently being unable to open a file from a chiropractor and despite being sent the files 7 times in accessible files
15. November 2023
Antwort von Premex Services
Good Morning,
Thank you for taking the time to leave a review.
I am sorry that you felt the service received was slow, a review of your file has been undertaken and I can see that your report was received yesterday.
If we can be of any further assistance please contact us on trustpilot@premex.com
Kind Regards
Kelly
Antwort von Premex Services
Good Morning
Thank you for leaving a 5-star review.
I am glad you had a good experience with Premex.
Kind Regards
Kelly
Very helpfull company
15. November 2023
Antwort von Premex Services
Good Morning
Thank you for leaving a 5-star review.
I am glad you had a good experience with Premex.
Kind Regards
Kelly
Antwort von Premex Services
Good Morning
Thank you for leaving a 5-star review.
I am glad you had a good experience with Premex.
Kind Regards
Kelly
Reassuringly helpful when required
Helpful, accommodating and professional in dealing with, and during, a stressful period.
14. November 2023
Antwort von Premex Services
Good Morning
Thank you for leaving a 5-star review.
I am glad you had a good experience with Premex.
Kind Regards
Kelly
Very slow and bad service
15. November 2023
Antwort von Premex Services
Good Morning
Thank you for taking the time to leave a review.
I am sorry you feel that you had a bad experience with us. I can see that your report was sent to your solicitors yesterday. If you require further assistance please contact us on trustpilot@premex.com
Kind Regards
Kelly
A painless experience
Easy to follow instructions, the specialists I saw made me very comfortable, I also understood all the procedures and forms.
15. November 2023
Antwort von Premex Services
Hi Peter
Thank you for leaving a 5-star review. I am happy to hear you were made to feel comfortable at your appointment and had a painless experience with us.
Kind regards
Sarah
Great quick
15. November 2023
Antwort von Premex Services
Hi Alicia
Thank you for taking time to leave a 5-star review!
Kind regards
Sarah
Excellent Customer Service
Excellent Customer Service. Polite and welcoming. Really made a difference. Absolutely lovely !
13. November 2023
Antwort von Premex Services
Hi Rita
Thank you for your 5 star review!
Kind regards
Sarah
Antwort von Premex Services
Hi Sara
Thank you for taking time to leave a 5-star review!
I am pleased to hear your experience with us was excellent.
Kind regards
Sarah
Well looked after
14. November 2023
Antwort von Premex Services
Hello
Thank you for leaving a 5* review!
Kind regards
Helen
Appointment started 1hr and 20 minutes…
Appointment started 1hr and 20 minutes late as Dr was treble booked
14. November 2023
Antwort von Premex Services
Good Afternoon Tanya
Thank you for taking the time to leave a review.
I am sorry to hear your experience hasn't been a positive one and your appointment was delayed, your feedback is important to us to help us improve our services and our clients experience. I will pass on your comments to the relevant department to look into this.
If you would like to discuss this further or have any queries, please contact me direct by emailing trustpilot@premex.com
Kind Regards
Kelly
Slow corespondance
14. November 2023
Antwort von Premex Services
Hi
Thank you for taking the time to leave a review.
Could you please provide further information by emailing me direct on trustpilot@premex.com so we can look into this further and review our processes where necessary.
Kind regards
Helen
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