Possum Play Bewertungen 175

I have not yet received my order, nor has it been shipped yet, despite purchasing on the 26th of November, during the Black Friday sales. They held off shipping my order due to water proof liners not yet being in stock. When I raised my concerns on the 5th of December, the customer service rep was unhelpful and instead of directly answering my questions repeated information she had already sent me in a previous email. She assured me the items would be shipped out in a couple of days (which has not happened). I don’t understand why they wouldn’t send the couch itself within 2-5 business days as stated on their confirmation email and website and then send the liners separately when they came into stock. Now I face the real possibility that I won’t have a Christmas present for my son, all because they lied about their shipping of in stock items and ignored my requests to send these immediately and continued to hold off shipping the order until the liners were in stock - all so they could save money on shipping. Really poor and very disappointed in the response from customer service.

27/12 update: item has still not arrived over a month after purchase. Ridiculous.

17/05 update following response from possum play: seems as though possum play is doubling down on their lies regarding shipping. In my order confirmation email it states “in stock items will be shipped in 2-5 business days”. You didn’t do this, nor send my in stock items when I raised the issue with you. It wasn’t confusion on my end or a miscommunication, it was a downright lie from your company. Take ownership of the fault - it’s entirely yours, not Australia Post’s, nor mine.

The product is great, however when asking the owners about sales they told me they do not have any planned, weeks later there is a huge sale. I would have saved £380!!! A huge sum of money that I could have used to contribute towards my disabled sons sensory den that I am trying to create.

They also claimed their final stock before Christmas is live and won’t be restocked until after Christmas. This prompted me to buy when I did. However, the products were all restocked during their huge sale. If you look at their advert on 17th October, it states they won’t restock before Christmas…. Weeks later, restocked. I will not buy another product from them again due to their dishonesty regarding sales and stock levels. I feel cheated out of £380 by this company, from reading other reviews, I am not the only one who feels the owners are dishonest.

What a fabulous addition to our lounge room. I’ve set the Possum up as a crash mat and play area for my little guy who’s learning to balance and he just loves it - he takes all his toys to it and camps out there for ages. He climbs on the various cushions and lands safely. Thanks Possum creators - you guys nailed it!!

Amazing quality and so much fun for our toddler and us! Great for burning off that last bit of energy before naps and bedtime. We know we will get so much use out of our play couch for years to come! Well worth the money, highly recommended!



I’ve said it before, so I’ll say it again.
Over the last couple years I’ve been buying my little great nephews Possum couch shapes. I started with the basic couch and each birthday I purchase another shape or two. I especially like the 20% off deals. I’ve bought the boys all shapes now and so have started doubling up. They absolutely adore the cushions. Each night while they are in the bath, their dad makes the cushions into a new shape, eg dragon, plane etc. The boys love to discover a new imaginative, fun shape waiting. (I think their dad has just as much fun inventing a new design!) The shapes are so safe, resilient and sturdy. At 3 yrs and 20 months I can see the boys playing on them for many years to come. Best investment I’ve ever made. I spread ‘the good word’ every chance I can.

This company is just fabulous. Their personal service and amazing product is amazing. I had a great experience interacting with Georgia and now that Santa has delivered I can also say I love the product so much. Fun times all day and then night time snuggles. I just know this is going to be much loved for years to come and I can’t wait to add more shapes.

My daughter loves her shapes, she can use them to create a cozy pillow fort one minute or start using them to balance and practice her gymnastics the next. One of our best purchases this year!

My kids love it.
Very good quality product.

It will even support my weight (82kg)

Awesome!
Us Parents and our children (3 & 1) are amazed and thrilled to finally have Possum (in Estonia!) The material is nice, filling-foam comfy (will be used as additional sleepover mattress), never-ending ways how to play…

Our daughter is only 13 months old now and she got the play couch for her 1st birthday. She loves going through the tunnels we make, sitting to read her books and lay on them with the dog haha. They are great quality and I can see she is going to enjoy them for many years to come!

No brainer
Wish I’d got one earlier!!! Hours of fun riding in their Ute, tackling the ninja warrior course, wrestling in the ring, jumping on the high jump mat and singing on the concert stage! Also, looks lit 🔥in our playroom!

Such a cool toy!
I purchased this when we moved house as we no longer had an outdoor cubby. My kids absolutely love it! Their favourite things to make with it are cubby houses and obstacle courses. The wedges and moon arches are heaps of fun - we also use them every day for my littlest one as a step to get on the couch and our beds. My kids get them pretty dirty quite easily and so far, I've been able to wipe them down with baby wipes and had no issues with stains.

These are the best. We now have 2 and would invest in another if need be. Have recommended to many other who are also very happy

Just like how we played when we're kids.
I bought this because I used to take out all the couches and lay it on the floor and play pretends, built fords with them.. now with possumplay I can do that again with my bubba (without losing my couch) and knowing it's made with safe materials. And it looks great in the playroom! Or living room when bubba grows up.

*Current*
Bubba is 2 now and loves to set it up as a nook to hide out and read a book, play hide and seek.
One of our guests came over in the last minute and we didnt arrange any beddings for him. This play couch saved the night haha.
He slept like a baby on it. JUST LAY THEM FLAT and you get yourself a temp bed! for a night or 2, its better then the hard floor or carpet.

So many ways to play
Such a big hit for my toddler Christmas morning and every day since. Great for getting energy out when we can't get outside. I even relax on it after the kids have gone to bed! Customer service was fantastic.

It has been non stop play at my place with the possum play couch! It has been incredible, becoming makeshift seats for when friends pop over, spare beds for sleep overs and of course a huge source of inspiration for the kids to create and build. We have enjoyed (..endured 😂) many concerts on the ‘possum stage’.
I’m particularly grateful for the possum during wet weather. My lounge room transforms into a ninja warrior course.

We love our Possum Play Couch! 💕💕💕

I bought this couch for the toy room as i dont have much space. The fact that it can be functional as a couch and then also a toy at the same time ticks all the boxes for me

Amazing!!!!
We bought this for our grandson - best purchase ever! He loves it - as do his parents!

(We have now purchased add ons - wonderful imaginations create ships and trucks and even a quiet space for reading).

Best investment I've made. We use it every day as an energy burner for my now 3 year old. He loves the different set ups I make for him. It's mostly used as a crash mat to leap from and onto. Can't wait until my 7 month old joins him in his play.

Awesome product!
Miss 4 loves her possum play couch. This is used by her everyday in some capacity. It’s even been used a few time as a bed for her when needed. It actually took some convincing to get her back into her actual bed. I will even use Is as a foot rest once miss 4 has gone to bed. Love it and I wish I purchased it sooner!