Received what I ordered in good time. While shipping estimates were delayed, parts arrived before I got a delivery estimate. We
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've been very pleased with my purchases from PoolZoom. Sometimes you don't know what you will get from internet sites that have great prices but I can verify that everything I've received was brand n... Mehr ansehen
Unternehmen hat geantwortet
Just bought a Hayward pump housing but upon installation it bused and three bolt threads came off causing Leslie's installer to replace it with a genuine part. PZ has not responded to email reque... Mehr ansehen
Bought a replacement 1.5 hp Century Centurion motor & saved $$. Delivered 2 days after order. Everything matched up fine & install went well. Runs fine. Thanks PZ.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
PoolZoom Pool Parts and Pool Supplies Online. Huge In-Stock Inventory, Quick Shipping
Kontaktinformationen
1223 North Hackberry, 78202, San Antonio, Vereinigte Staaten
- 888-756-9666
- help@poolzoom.com
- poolzoom.com
4,1
Gut
76 Bewertungen
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Received what I ordered in good time
Received what I ordered in good time. While shipping estimates were delayed, parts arrived before I got a delivery estimate. We
15. April 2026
Bewertung ohne vorherige Einladung
Chat with a very nice man who helped me…
Chat with a very nice man who helped me figure out what I need to fix the leak. Made it easy for me!
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
Thank you for your review! We’re glad to hear you had a professional experience with us. We truly appreciate your support and look forward to serving you again!
Quick & easy ordering online,
Quick & easy ordering online,
Quick shipping & delivery
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
Thank you for your great review! We’re so glad to hear your ordering experience was quick and easy, and that your order arrived fast. We truly appreciate your support and look forward to serving you again!
Antwort von PoolZoom
Thank you for your review! We’re glad to hear your experience was quick and easy. We appreciate your support and look forward to helping you again soon!
Easy ordering process
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
Thank you for your review! We’re glad to hear you had an easy ordering experience. We appreciate your support and look forward to serving you again!
Quality OEM parts for fantastic prices
I've been very pleased with my purchases from PoolZoom. Sometimes you don't know what you will get from internet sites that have great prices but I can verify that everything I've received was brand new and was OEM, arriving in the OEM boxes. This last purchase was a new Jandy salt cell and it was installed shortly after arriving and everything worked perfect.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
Thank you so much for your thoughtful review! We’re thrilled to hear that you’ve consistently had a great experience with PoolZoom and that your orders have met your expectations.
It’s especially great to know your new Jandy salt cell arrived in perfect condition and is working exactly as it should. We take pride in offering genuine OEM products at competitive prices, so your feedback truly means a lot.
We appreciate your trust and continued support, and we look forward to helping you with your pool needs again soon!
Sent me a defective light
Sent me a defective light. Paid money to have my local pool company out and install a defective product. Called pool zoom to warranty out the light and I was told they can not help me over the phone and that I need to email the company lol.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
We’re very sorry to hear about your experience and understand how frustrating this must have been, especially after having the light installed.
Your warranty request has been submitted to the manufacturer for review. Many pool equipment warranties are handled directly through the manufacturer, which is why we requested that information via email so we could properly document and process the claim as quickly as possible.
We truly apologize for the inconvenience and appreciate your patience. If you have any additional questions or need further assistance, please don’t hesitate to reach out.
Great product and fast shipping.
Great product and fast shipping.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
Thank you for the great review! We’re so glad you’re happy with the product and our fast shipping. We truly appreciate your support and look forward to serving you again!
Ordering was easy and the product was…
Ordering was easy and the product was correct
29. März 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
Thank you so much for your review! We’re glad to hear ordering was easy and that you received exactly what you needed. We appreciate your support and look forward to helping you again in the future!
Bad Marketing
Well, the item did not arrive on time and your marketing, specifically emails, are out of control. I must receive an email a day from your company and it's rather annoying. But thanks for asking
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
Thank you for your feedback. We really appreciate you taking the time to share your experience.
We are sorry to hear your order did not arrive on time and understand how frustrating that can be. We are also sorry if our emails have felt overwhelming. That is not the experience we want for our customers.
You can manage your email preferences or unsubscribe at any time using the link at the bottom of our emails, but we are also happy to help adjust that for you if needed.
We appreciate your honest feedback and hope to provide you with a smoother experience moving forward.
Quick Pool Parts
Easy to order pool parts. Parts for Polaris 380 delivered quickly. Parts worked perfectly.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
Thank you for your review! We’re glad to hear your Polaris 380 parts were easy to order, arrived quickly, and worked perfectly. We appreciate your support and look forward to helping you again in the future.
Antwort von PoolZoom
Thank you, Robert! We appreciate your feedback and are glad you found us easy to work with. We’re always here if you need anything.
Works great!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
Thank you, Miles! We’re happy to hear everything is working great. We appreciate your support and hope to assist you again soon.
Antwort von PoolZoom
Thank you for your review! We’re glad your order arrived just as expected. We appreciate your business and look forward to serving you again.
Long shipping time
Ordered the parts on a Wednesday and the site said it would arrive on Saturday. Was planning on using the weekend to make the repair to my pool equipment. Parts didn’t arrive until Wednesday which kept the pool un-repaired for a much longer period of time.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
Thank you for your feedback. We’re very sorry to hear that your order did not arrive within the expected timeframe, especially when you were planning to complete your repair over the weekend.
We understand how frustrating delays like this can be. While we provide estimated delivery dates at checkout, shipping carriers can occasionally experience delays that are outside of our control, and we are currently reviewing how we present those estimates to better reflect real transit times.
We truly appreciate your patience and your order, and we’ll continue working to improve both our shipping accuracy and overall experience. If there is anything we can assist you with moving forward, please don’t hesitate to reach out.
Fast shipping and parts that work with…
Fast shipping and parts that work with my pool vac!
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
Thank you for the five star review! We are glad to hear your order arrived quickly and that the parts worked perfectly with your pool vac. We appreciate your support and look forward to helping you again whenever you need pool supplies.
The item only work for 10 minutes
The item only work for 10 minutes. Had to return it.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
We’re very sorry to hear that the item only worked for a short time and that you had to return it. That is definitely not the experience we want for our customers.
Unfortunately, with the limited information provided in this review, we’re unable to locate your order in our system. Please reach out to our Customer Service team directly with your order details so we can look into this further and make sure everything was handled properly or see if there is anything additional we can do to help.
We truly apologize that the product did not work out and appreciate the opportunity to make things right.
Good price and Fast shipping
Good price, Fast shipping
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
Thank you for your review! We are glad to hear you were happy with the price and fast shipping. We truly appreciate your support and hope to serve you again for your pool supply needs in the future. If there is ever anything our team can help with, please let us know.
Received in a timely Manner
Received in a timely Manner
Order was received in a timely manner.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PoolZoom
Thank you for the five stars! We are happy to hear your order was received in a timely manner. We appreciate your business and look forward to helping you again in the future!
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