PITS Data Recovery Bewertungen 338

With thousands of client photos on the line and a damaged external hard drive, I went into a panic.
Admittedly, I was skeptical about sending the drive to a team across the country but I took a leap and sent it. The PITS team kept me updated throughout the process and didn't close the project until I'd verified that, yes, they resolved the issue. Thank you!

They gave me a good discount and were easy to communicate with

Took the drive to another company and was told it was not recoverable. PITS recovered every byte of data, over 10 years of family pictures and videos. Thank you!

At first it was the price. While working with them i found they're customer service to be very responsive.

Willing to work with me on price; fairly prompt service. Kept me apprised of progress on issue.

I never thought that my data could have been recovered. Such a great job, and prompt service. Highly recommended! Thanks!

Their customer service was incredible. They kept me informed and were honest all the way through the process in the end they delivered at the price they quoted. After I got my drive there have been a couple times where I needed to contact them and they returned my call immediately.

I’ll make a list:

1. Everyone I spoke to was polite, competent and focused on what I needed.
2. Clearly you have taken great thought in developing the process of evaluating the problem and giving the customer a clear choice between a fast turnaround and an affordable one. A+ on that.
3. Your tech’s confidence in your staff’s ability to recover was solid. He made no promises, he offered something far more convincing: confidence.
4. Throughout the process I was never confused or left hanging, everything was perfectly clear, and I had no doubt that I would see my files again.
5. The drive arrived yesterday and I didn’t get a chance to open the box until late this afternoon. I’m sure if I’d been worried, I’d have opened it immediately. But when I got time, there it was.

I’m a tv reporter, and my files are video files, mostly stories about people who inhabit the Delmarva Peninsula, about 90 miles south of Philadelphia PA. It’s a unique part of the country, and its people are descendants of the original settlers and native people.

So I am especially grateful that these stories didn’t vanish forever in that drive failure.

My best regards to each of the techs I spoke with, and be assured I will recommend your services to anyone.

Sincerely,
Charles Paparella
WBOC TV 16?Salisbury MD

Great service always kept me up to date on the process of my data recovery thank you Eric

Thank you so much for fixing my memory stick. Everything was restored perfectly. The whole experience was very professional. Everyone I spoke with or emailed with at PTS was prompt, professional and eager to help. Thank you again!

PITS was very professional explained the process and
responded quickly to any of my emails or calls.
they were able to recover info from my hard drive that
other recovery companies could not.
and when they sent the recovered drive, they guided us thru the installation process..

PITS recovered all my data from a failed external hard drive. They were efficient, reliable, explained the process so I could understand it, and did a great job.

They gave me much needed assurance that my data could be recovered. The service was quick and reliable and I was able to get all of my clients files delivered!

The support was quick, and very timely. Loss of data is the worst experience of our users and getting 100% of it back made the day of my user.

I would recommend this group to everyone.

I can't tell you how grateful our family is for your service. Seeing all the pictures and videos of our family as they grew reminded us of the faithful goodness of God in our lives over the years.
Few, perhaps, would call the recovery inexpensive, but the value to us far outweighed the cost.
Also, I very much appreciated your customer service. It was clear, kind, informative and patient. I would quickly recommend you to others -- and probably will.

Thanks again,
Chris Knobloch

These guys were great and delivered everything they promised but it was a bit expensive. Expect to pay at least $1500 to repair a hard drive

Five Star! In addition to retrieving my data, it was safe & secure; I didn't use anyone local cause I didn't trust them;

This was my first time looking into recovering logo from a hard drive and wasn't sure what to expect. The process was smooth, communication was easy, and i definitely feel like the investment is worth it.

Good job, did what they said they would do