Faye, robin, cosmo and brad have been so amazing, faye has been a pleasure her communication and listening to the customer is excellent. Thank you so much for your time and the efficiency has been gre... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Picnic have been amazing since my first phone call with Tom on 5th October. Every team member that I have spoken with have been polite, kind, professional, knowledgeable and extremely helpful. Thank y... Mehr ansehen
Unternehmen hat geantwortet
Picnic Team have been very very helpful from the start. Mark who was the main person who got our mortgage over the line and Richard who gave me a call first thing to give me the good news our mortgag... Mehr ansehen
Unternehmen hat geantwortet
After being turned down by so many mortgage brokers, Picnic was my last hope of securing a remortgage because of my age. When I first contacted them, they told me they would obtain a mortgage offer... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We’re here to take the stress and uncertainty out of getting a mortgage, making the journey smoother, simpler, and easier to navigate. Picnic combines smart technology with real human advice to help you feel confident and in control of your home-buying journey. No jargon. No nonsense. Just straight-talking mortgage advisors who cut through the noise to make things clear, honest, and transparent. Whether you’re buying your first home, moving somewhere new, remortgaging, or investing in property, we’ll guide you every step of the way. You make the decisions — we’ll help you make the right ones. Using a mortgage broker like Picnic means more choice, less hassle, and expert advice from people who care. We’ll handle the legwork, find the right deal from over 100 lenders, and keep you updated at every stage. Because getting a mortgage should make sense — every step of the way. Picnic is a trading style of Haysto Ltd, an appointed representative of HL Partnership Limited, which is authorised and regulated by the Financial Conduct Authority.
Kontaktinformationen
Vereinigtes Königreich
- picnicmortgages.com
4,5
Hervorragend
184 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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Das haben sich andere Leute angesehen
Very easy process
We had a great team that helped us get a mortgage over the line. The portal is very easy to use and makes the whole process very streamlined, the different team members who are specialised in certain areas definitely helps also. Would highly recommend Picnic to others.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Hi Kalon,
Thanks for sharing your experience with us!
It’s great to hear that the process felt straightforward and that our customer portal helped keep everything organised and easy to follow. Buying a home and securing a mortgage can feel like a lot to manage, so we’ve put in a lot of effort to make the journey as smooth and streamlined as possible.
Thanks again for your recommendation. We wish you all the best in your new home!
Cheers,
Team Picnic
Just secured our mortgage through…
Just secured our mortgage through Picnic! We didn't have bad credit but had a complex situation with employment and source of funds etc. Secured us a mortgage with rates we were comfortable with. I didn't realise there was a book a call function for a while though so I did rely on replies to messages at times, but once I found this feature it was much better! It is really simple to send your documents over and all round so handy!
Big thanks to Matthew, Shannon and also Oliver who has a lot of time for you to speak about what is right for you personally.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Hi Bethany,
Thanks so much for taking the time to leave such a lovely review.
It’s great to hear that Matthew, Shannon and Oliver were able to help you secure a competitive mortgage deal. Certain complexities can sometimes add a few extra layers to the process, so we're really pleased we could help make things straightforward and keep things moving.
It's also great to hear that you found the document upload process simple and convenient. Buying a home can be stressful enough without paperwork becoming a headache!
Thanks again for trusting us with your mortgage journey, and we wish you all the very best for the future.
Cheers,
Team Picnic
Promised the earth and delivered…
Promised the earth and delivered nothing
Poor communication from the start
Application just fell away due to lack of responses from them
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Hi Elaine,
We’re sorry to read this. Nobody who uses our service should feel that their mortgage application has been allowed to drift or that they haven't been kept in the loop throughout the process.
Being left waiting for updates is understandably frustrating. However, getting a mortgage can never be guaranteed, and applications with more complex requirements often take longer to reach a conclusion, which ultimately rests with the mortgage lenders, not ourselves.
It appears on this occasion, we’re still awaiting an update from the lender with their decision. Rest assured, once we hear from them, our Picnic Director, Kerry-Ann Davies, will contact you.
If you’d like to discuss any other aspect of your experience with Kerry, please feel free to contact her directly (her email address is: kerry-ann.davies@picnicmortgages.com) when you’re ready. If not, we wish you all the best for the future.
Thanks,
Team Picnic
Not respectful of time
I had a meeting scheduled with a mortgage advisor that was planned over a week in advance. My advisor called 20 minutes late when I had already moved back to my workday, left no message or email to attempt to reschedule, and followed up days later with the message "I've tried to contact you a number of times but unfortunately haven't been able to reach you". I suppose technically "one" is a number. For a purchase of hundreds of thousands that spans multiple decades, being timely and communicative feels like a pretty low bar. ¯\_(ツ)_/¯
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Hi Andrew,
We’re really sorry to hear about your experience with us. Turning up late to a scheduled call, especially one you’d booked well in advance, is not the standard of service we aim for, and we fully understand why the follow-up message only added to your frustration.
Buying a home is stressful enough without feeling like your time isn’t being respected. Even if things run behind, you should’ve had a clear update and a proper attempt to reschedule, not silence followed by a confusing message a few days later.
We appreciate you taking the time to call this out, because communication and reliability should absolutely be the basics, not the bonus features.
If you’re open to it, our Chief Customer Officer and co-founder, Paul Coss, would like to speak with you directly to address your concerns further and, hopefully, achieve a more satisfactory outcome.
To arrange a day and time convenient for you, please feel free to contact Paul directly, either via email (paul@picnicmortgages.com) or phone (07971260848) when you’re ready. If not, we wish you all the best for the future.
Thanks,
Team Picnic
This company did exactly what they said…
This company did exactly what they said they would do.
They made getting our first mortgage pain free and easy to follow. I want to say a special thank you to Matthew for understanding our situation and doing everything he can to make this happen for us even if it meant phone calls well into the evening.
Thank you to whole team for all your work and patience.
Mr and Mrs Parker
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Thanks so much for taking the time to leave this review, Shannon, and massive congratulations to you both on getting your first mortgage sorted!
Buying your first home can feel like a lot to take on, so it’s great to hear the process felt straightforward and easy to follow from your side. That’s exactly what we aim for.
Matthew will really appreciate the shoutout, too. We’ll make sure your kind words are passed on to him and the wider team. Thanks again for trusting us to help with such a big milestone.
Wishing you both all the best in your new home!
Cheers,
Team Picnic
Well what can I say they promised and…
Well what can I say they promised and they delivered
Well done for working hard for the people
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Thanks so much for leaving a review, Daniel!
We know how important it is to follow through on what we say, so it’s brilliant to hear you felt supported and got the result you were hoping for. The team work incredibly hard behind the scenes, so feedback like this really does mean a lot.
Wishing you all the best for the future, and thanks again for trusting us along the way.
Cheers,
Team Picnic
Picnic has been fantastic throughout…
Picnic has been fantastic throughout the mortgage application process and have made a difficult and potentially stressful time very easy. The team aligned to my case has been friendly and supportive throughout and I couldn't ask for more, or better, support.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Thanks so much for the kind words, Dominic!
We're really glad to hear the team helped make the mortgage process feel a bit less stressful. Buying a home (and all the paperwork that comes with it!) can definitely feel overwhelming at times, so it’s great to know their support and guidance made a real difference for you.
We’ll make sure your feedback gets passed on to everyone involved with your case; they’ll really appreciate it.
Wishing you all the best in your new home, and thanks again for taking the time to leave a review.
Cheers,
Team Picnic
Picnic have been amazing
Picnic have been amazing they've made the whole process simple to understand and have been there every step of the way. I genuinely couldn't have done this without them. So friendly and helpful.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Thanks so much for the lovely words, Lauren!
It’s great to hear that we helped make your mortgage journey feel straightforward from start to finish. We’ll make sure your feedback gets passed on to everyone involved.
Wishing you all the best in your next chapter!
Cheers,
Team Picnic
Picnic made the mortgaging process easy…
Picnic made the mortgaging process easy and they was very helpful. Made the journey easier for first time homebuyers
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Thanks so much for your kind words, Christina!
We're so glad that we were able to make your very first mortgage journey smooth and straightforward. That's how it should be and exactly what we're always aiming for.
Wishing you all the best for your next exciting chapter.
Cheers,
Team Picnic
Literally made my dream come true
Picnic made what I thought was just a dream seem so easy and relatively stress free. I couldn't have got a mortgage deal anywhere near as good as what Picnic managed to get me, the process was made so straight forward and I was constantly updated as to how everything was going. I don't think they could've done any more if they tried, genuinely amazing. Thank you!
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
John, this is brilliant to read. Thanks so much for taking the time to share it.
Buying a home can feel overwhelming at the best of times, so hearing that the whole process felt straightforward and relatively stress-free means a lot to the team. We know how important it is to keep customers updated and make things feel clear and manageable, especially when it’s something as life-changing as getting the keys to your own place.
We’re really pleased we could help you secure a mortgage deal you were happy with and make the journey a positive one from start to finish.
Wishing you all the best in your new home, John, and thanks again for trusting us with such a big milestone.
Cheers,
Team Picnic
Brilliant service
Brilliant service, couldn’t have asked for a for anything more
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Thanks so much for your kind words, Dan.
We're delighted to hear that you had such a great experience with us and that we helped make your mortgage journey so straightforward.
Wishing you all the best for the next chapter.
Cheers,
Team Picnic
Smooth process from start to finish
Smooth process from start to finish - picnic delivered in securing me a mortgage and the staff were all great and prompt in keeping me posted each step of the way.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Thanks so much for your kind words, Kevin.
It’s great to hear that the team made your mortgage journey feel straightforward and kept you in the loop along the way. Buying a home can be stressful enough without having to chase updates, so we’re really pleased you felt well looked after.
If you ever need a hand again down the line, you know where to find us.
Cheers,
Team Picnic
Antwort von Picnicmortgages
Thanks so much, Shoaib! Glad to hear you had a great experience with us.
If you ever need our help again, you know where we are.
Cheers,
Team Picnic
Made it all easier
Everybody in the team made everything run as smoothly as possible. They were always on hand and available for any questions that I had. Having the portal show exactly where we were up to just made it all easier to keep track of things. Would definitely recommend them.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
This is such a lovely review to read, Eddie. Thanks for taking the time to share it.
It’s great to hear the team helped keep your mortgage journey smooth, and each stage was easy to follow. We’re especially glad our customer portal did its job too, and took some of the stress out of all the paperwork involved.
And being on hand for questions is exactly how we like to work, so it’s nice to know that came through.
Really appreciate the recommendation, and we wish you all the best for the next chapter.
Cheers,
Team Picnic
Excellent service!
Picnic made a complicated and stressful process feel easy. The whole team and especially my mortgage advisor Nicola were very helpful and supportive. The portal makes it really easy to track progress and get the information you need. Highly recommended!
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Thanks so much for taking the time to share your experience with us, Matt.
The mortgage journey can often feel quite daunting, so it’s great to hear that our team helped make things clearer and less stressful. Nicola and everyone else involved will be thrilled to know they made such a positive difference.
Also, glad the customer portal did its job properly and helped you stay on top of everything.
Really appreciate the recommendation, and if you ever need our help again, you know where to find us.
Cheers,
Team Picnic
Gold Standard
The team made a complicated process so so so much easier. The dashboard and user interface made it super simple to keep track of things and understand where we were in the process. And the staff were all superb. It made such a difference feeling like we had a team supporting us and making sure we got the best deal for us.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Carl, this is brilliant to read. Thank you for taking the time to share it.
The mortgage journey can feel pretty tricky at the best of times, so hearing that our customer portal helped keep things clear and that the team made it all feel manageable really means a lot. That sense of having people in your corner is exactly what we aim for, not just finding a deal but making the whole process feel a lot less stressful.
We’ll make sure your kind words get passed on to the team too; they’ll be chuffed.
If you ever need our help again, you know where we are.
Cheers,
Team Picnic
Picnic Review
Although I didn't proceed with a mortgage on this occasion due to my own personal circumstances, from start to finish everybody that I dealt with was incredibly helpful. Faye, my Advisor was very professional and explained things thoroughly to me. I wouldn't hesitate to recommend Picnic in future.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Thanks so much for taking the time to leave this, Kirstie. We really appreciate it.
Even though things didn’t move forward this time, it’s great to hear that you had a positive experience. Faye will be especially pleased to know her support hit the mark, and she'll be chuffed to see that recognised.
Life (and mortgages!) don’t always line up perfectly, but if your circumstances change down the line, we’d be more than happy to pick things back up with you.
Thanks for the recommendation. When you're ready to look again, you know where to find us.
Cheers,
Team Picnic
the whole team are professionals ,and…
the whole team are professionals ,and helpful to get you through the process, thanks to them all and there advise
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Thanks so much for your kind words!
We're delighted to hear we could help make your mortgage journey smooth and straightforward.
Wishing you all the best for your next chapter. If you ever need our help again, you know where we are.
Cheers,
Team Picnic
I am really grateful to Mortgage…
I am really grateful to Mortgage Advisor Picnic for their guidance and expertise, they made the journey to getting a mortgage offer straightforward and stress-free.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Thanks so much for your kind words, George!
It’s great to hear the whole process has felt smooth and clear. That’s exactly how getting a mortgage should feel.
Wishing you all the best for the next chapter. If you ever need our help again, you know where to find us.
Cheers,
Team Picnic
I had an excellent experience with Faye and Nicholas
I had an excellent experience with Picnic during my mortgage application. The whole process can be quite stressful, especially when you’re short on time, but the team was consistently supportive and patient throughout.
I’ll admit I was probably a bit persistent (and occasionally nagging!) due to the time pressure — for which I do apologise — but their understanding and dedication truly made the difference in getting my application over the line successfully.
A very special thank you to Faye, my mortgage advisor, who went above and beyond. She spent countless days (and even late nights) working on my case — I still remember receiving an update from her at 11pm, which really shows her commitment and care for her clients.
Also, a big thank you to Nicholas, my case manager, who always maintained a calm and reassuring approach despite clearly handling a heavy workload. His professionalism made the whole experience feel much more manageable.
I’m really grateful to the entire team and would highly recommend Picnic to anyone looking for a dedicated and supportive mortgage service.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Picnicmortgages
Hi Dr. Joshi,
Thank you for taking the time to share such a lovely review.
You’ve summed up the mortgage process perfectly… it can be stressful at the best of times, and even more so when the clock’s ticking. There’s absolutely no need to apologise for being persistent. We’d much rather that than have you sitting there worrying. It sounds like Faye and Nicholas struck the right balance of keeping things moving while keeping you reassured along the way.
Faye will be chuffed to hear your kind words; she really does go the extra mile, and it’s great to see that made a difference. And we'll make sure Nicholas sees this, too.
Really glad we could help get everything over the line for you, and we really appreciate the recommendation.
All the best in your new home!
Cheers,
Team Picnic
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