I have used this company several times before &, for a top quality made to measure service delivered to my front door, I don't see that I could do any better - especially at such reasonable prices. My... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very quick delivery of 3 large multi aperture oak frames. The frames were very well finished and it was easy to attach 60 photos of animals taken on a number of safaris to make a wonderful display of... Mehr ansehen
I ordered tray frame in black for my painted art work. Painting fits perfectly, all fittings provided, very good quality, delivered earlier than estimated time on order confirmation. My picture looks... Mehr ansehen
I ordered 4 frames. They were delivered quickly and were well packaged. The frames are of a good quality. I love them! Great post order customer service too. I had an issue with the courier (FedEX) b... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Small Family Run Framing business based in the UK. We Specialise in Military Medal, Sports Medal, Memorabilia and Flag Framing. As well as suppling a huge range of Multi Aperture frames, Photo Frames and Ready Made Frames. We also provide a range of frames than can be made to your measurement, with our bespoke framing service.
Kontaktinformationen
W&G Prints, CB10 1XA, Saffron Walden, Little Walden, Vereinigtes Königreich
- info@photoframesandmore.com
- photoframesandmore.com
4,7
Hervorragend
262 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very fast ordering and dispatch process…
Very fast ordering and dispatch process but the courier EVRI was appalling as usual.
30. August 2025
Good quality
Good quality, as described
Took a bit longer to be delivered as a machine had broken. Was kept well informed
28. August 2025
Good price ,looks nice made of wood
27. August 2025
Second time buying
Second time I have bought from this company. Great website, easy ordering, safe packaging for fragile items, arrived on time. Excellent product and service. Thanks
5. August 2025
The frame fitted what I wanted…
The frame fitted what I wanted perfectly- the name plates made it even more special
31. Juli 2025
Beautiful work
Beautiful work, well packaged for shipping, timely arrival. Nothing could be better!
5. August 2025
I ordered a photo frame for a canvas I…
I ordered a photo frame for a canvas I had made for my granddaughter. When the frame arrived it was the wrong size so I contacted Tamara and she had a new frame sent out next day, The new frame fits perfectly so a big thanks to all for their excellent customer service.
22. Juli 2025
Bewertung ohne vorherige Einladung
Good range of sizes
Good range of sizes . Delivery was good, well packed. The frame I bought was for a 3 photo, 8x8 inch format. This company was the only one I could find which did a good range of different photo sizes. I was very happy with the end result after I mounted my photos
11. Juli 2025
Item never arrived
Item said ‘Return to Sender’ so acknowledge it never arrived. Because it is lost and we didn’t notify within 14 days we get nothing. Terrible customer service. Evri lost it so we pay for nothing
5. Juni 2025
Antwort von Photoframesandmore
I want to clarify that we haven’t ignored the situation — I’ve contacted the courier to try to find out what has happened to the parcel. While the tracking states “Return to Sender,” it may have been delivered to a neighbour or held at a local depot — we simply don’t know yet, and we need confirmation before we can issue a replacement.
Had this been raised within our 14-day reporting window (rather than 6 weeks after the expected delivery), we would have had more options available and a much better chance of resolving it quickly.
As a small business, we do our best to help wherever possible, but we rely on timely communication from customers and the cooperation of the courier to put things right. If the parcel is found or returned to us, we’ll let you know immediately.
This is my second frame
This is my second frame , love it , easy to understand the measurements and great customer service,
11. Juli 2025
Antwort von Photoframesandmore
Thank you so much for your lovely review! We’re thrilled to hear this is your second frame and that you found the measurements easy to follow. We’re always here to help, so it’s great to know our customer service made a difference. Thank you for your continued support!
Happy
Prompt. No fuss. Missing mount on one frame but was swiftly dealt with. Happy. Will be using this company again in the future.
7. Juli 2025
Antwort von Photoframesandmore
Thank you for your kind review! We’re glad to hear everything was sorted quickly and that you’re happy with your frames. We really appreciate your understanding and look forward to making more frames for you in the future!
Amazing Picture Frames
Picture frame arrived really quickly and is even better than expected. It’s beautiful quality and hangs really well. Would definitely recommend to anybody looking for picture frames.
8. Juli 2025
Antwort von Photoframesandmore
Thank you so much for your amazing review! We’re delighted to hear you’re happy with the quality and that the frame exceeded your expectations. We truly appreciate your recommendation :)
Antwort von Photoframesandmore
Thank you for the great feedback! We’re so pleased you were happy with the fast service and careful packaging.
Always great quality products
Always great quality products, good customer service, prompt delivery and well packaged. Will continue to order from here.
11. Juli 2025
Antwort von Photoframesandmore
Thank you so much for your continued support and kind words! We’re so glad to hear you’re happy with the quality, service, and delivery. It means a lot to us – we look forward to your next order! 😊
I’ll be back….
Two orders so far, both in oak wood, perfect for what I wanted. Hopefully another order to be made at some point. Definitely five stars.
9. Juli 2025
Antwort von Photoframesandmore
Thank you so much for your lovely review! We’re so glad the oak frames were just what you were looking for. We really appreciate the five stars and look forward to your next order when the time comes! 🌟
Antwort von Photoframesandmore
Thank you for your review! We’re so pleased to hear your first experience was smooth and straightforward :)
First
First order went astray fedex driver delivered to wrong house. They have been brilliant solving the problem. And great frames and good prices.
4. Juni 2025
Antwort von Photoframesandmore
Thank you so much for your patience and understanding – we're really sorry the first delivery went astray, but we're so glad we could get it sorted for you quickly. Delighted to hear you’re happy with the frames and our prices! 😊
Antwort von Photoframesandmore
Thank you so much for your kind words! We're really pleased you were happy with the service, packaging, and product selection – we hope to see you again soon!
Great product - great price
Great product, great price, prompt delivery, highly recommended
27. Mai 2025
Antwort von Photoframesandmore
Thank you so much for the lovely feedback! We're thrilled you were happy with the product, price, and delivery – and really appreciate the recommendation!
No after sales service or replies
Order No 6893. I purchased two frames spending £90 ish and want to return the frames as it did not fit my canvas prints. I also offered to exchange with frames of more depth but have been chasing the company since a week and there has been no acknowledgement or reply whatsoever. There is no phone no to contact as well. Really bad after sales service in my view.
14. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Photoframesandmore
We’ve checked our records and unfortunately haven’t received any emails from you regarding this order.
It’s possible the message was sent to the wrong address or didn’t come through to us. Please double-check and resend your enquiry to info@photoframesandmore.co.uk so we can look into this for you as soon as possible.
To clarify, as noted in our returns policy, all of our Tray Frames and Box Frames are handcrafted to your specific order details. As custom-made items, they are non-returnable and non-exchangeable. This is clearly stated at the time of purchase, and we always encourage customers to double-check measurements before placing an order.
That said, we do want to help where we can, so please get in touch via the correct email and we’ll do our best to assist.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.