Photoframesandmore Bewertungen 236

TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Have previously used this company on etsy for gifts, however now had reason to do a bigger purchase for our nursery. Messages were replied to really quickly, and they were always really helpful! Place... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A misunderstanding by me led to a wrong background being delivered for two medal frames but I was immediately offered two correct ones for free and these arrived very quickly. Could not have asked for... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered one of their Made to Measure frames recently and I couldn't be happier. I had a couple of questions before ordering that were answered quickly and clearly. The quality of both the product a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The customer service here is unparalleled. I was served by Tamara who was amazing at answering my many queries and helping me choose the perfect frame combination for my needs. I really appreciate it... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bilderrahmengeschäft
  2. Holzrahmenanbieter

Vom Unternehmen geschrieben

Small Family Run Framing business based in the UK. We Specialise in Military Medal, Sports Medal, Memorabilia and Flag Framing. As well as suppling a huge range of Multi Aperture frames, Photo Frames and Ready Made Frames. We also provide a range of frames than can be made to your measurement, with our bespoke framing service.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

236 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 5 von 5 Sternen

A misunderstanding by me led to a wrong…

A misunderstanding by me led to a wrong background being delivered for two medal frames but I was immediately offered two correct ones for free and these arrived very quickly. Could not have asked for more. The frames now proudly honour those who won their medals.

2. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love my frame

I love my frame, quick delivery, excellent packaging, lovely quality, exactly what I was hoping for. Definitely deserving of a 5* review. Thank you.

1. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely fantastic

Absolutely fantastic!
Well packed, great quality frames that came sooner than I expected!
The customer service was flawless and helped me to find exactly what I was looking for!

29. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very impressed

Great quality frames and service. Ordered a made to measure frame for an odd sized picture, the website was easy to use and there was lots of instructions for how to measure. Really fast too. The staff were really helpful with an enquiry I made so I will definitely be using them again.

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic product, fantastic service!

I ordered one of their Made to Measure frames recently and I couldn't be happier. I had a couple of questions before ordering that were answered quickly and clearly. The quality of both the product and customer service were fantastic, and I received my order promptly. I highly recommend checking them out if you have any framing needs.

28. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Photoframesandmore

Thank you so much for your wonderful review! We're really pleased to hear you were happy with both the frame and our service. We always aim to make the process as smooth as possible, from answering questions before you order right through to delivery. It means a lot to us, especially as a small business. We hope to hear from you again!

Bewertet mit 5 von 5 Sternen

Great frame!

Easy process to order online with clear instructions!

Lovely frame - will be ordering again!

23. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Photoframesandmore

Thank you so much! We're delighted you're happy with your frame and we look forward to your next order!

Bewertet mit 5 von 5 Sternen

The most amazing quality frames and…

The most amazing quality frames and service. After tackling Marathon Eryri, having a way to display the achievement is fantastic. Very professional and super helpful staff in dealing with queries! Highly recommend

28. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Photoframesandmore

Thank you for such a lovely review! Congratulations on completing Marathon Eryri — what an incredible achievement, and we're so glad we could help you display it in style. It's exactly why we do what we do. We hope to help you frame your next milestone!

Bewertet mit 5 von 5 Sternen

The customer service here is amazing

The customer service here is unparalleled. I was served by Tamara who was amazing at answering my many queries and helping me choose the perfect frame combination for my needs. I really appreciate it as I had no idea what I needed / the best way to do it. Will defo be coming back. Thank you

25. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Photoframesandmore

Thank you so much for this wonderful review — it really does mean the world to us! We're so pleased we could help you find the perfect frame combination and make the process feel a little less daunting.

Bewertet mit 1 von 5 Sternen

I had a really disappointing experience…

I had a really disappointing experience with this online photo framing company. Ordering through their website seemed straightforward at first, but things quickly went downhill once my order arrived.

The frame I received was completely the wrong size for the photo I submitted. It didn’t fit properly at all—there were visible gaps, and the image looked poorly aligned, as if no one had double-checked the measurements before shipping it out. It honestly felt careless, especially for something that’s supposed to be custom-made.

What made things worse was dealing with their customer service. I reached out to explain the issue, expecting a simple resolution, but the responses I got were abrupt and unhelpful. They were dismissive of my concerns and even suggested that I must have uploaded the wrong dimensions, which wasn’t the case. There was no real effort to investigate or fix the problem.

For a company that operates entirely online, you’d expect better communication and attention to detail. Unfortunately, this experience felt impersonal and frustrating from start to finish. I wouldn’t trust them again with something as important as framing a photo.

30. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Photoframesandmore

We have thoroughly investigated this review and can confirm with confidence that this experience was not with us.

We do not offer a photo printing service. We never have. The service described in this review is simply not something our business provides, so this review cannot relate to us in any way.

We have checked our records in full. You have never placed an order with us. Your name, email address, and details do not appear anywhere in our system, and you have been unable to provide an order number when asked.

We take our customer service and craftsmanship extremely seriously. This review does not reflect our business, our products, or our team — because it is not about us. We have reported this review to Trustpilot accordingly.

Bewertet mit 5 von 5 Sternen

Amazing Quality and Customer Service

Have previously used this company on etsy for gifts, however now had reason to do a bigger purchase for our nursery. Messages were replied to really quickly, and they were always really helpful! Placed my order on the monday evening, was dispatched tuesday morning and arrived wednesday morning! Amazing quality as always! Thankyou

29. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Photoframesandmore

Thank you so much for this lovely review! It really means a lot to us 😊

How exciting that you're getting a nursery ready — we hope our frames look perfect in the space! It's so great to hear you've come back to us after shopping on Etsy, and that we could help with something a little more special this time around.

We'll always do our best to get orders out quickly and keep communication as helpful as possible, so it's brilliant to know that came through. Thank you again, and enjoy every moment with your new arrival! 🎉

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