Phone.com Bewertungen 145

Rosalind has been very attentive to my needs though out the process from Sales-technical support. Shes helped me with multiple problems I've had when the technical support didn't find the problem Rosalind found it and had a quick remedy for the situation. Thank you!

Great professionals Caleb and Cody very patient and speaks clearly to understand them they made sure of what you want for your business 😃 Caleb even took it up a notch 👏👏👏

I’ve had a great experience with Phone.com, especially thanks to Rosalind. She’s always friendly, super responsive, and she's gone above and beyond to make sure everything is handled as smoothly as possible. It’s rare to get customer service that feels this personal and reliable and she really makes even the most complex processes easy and stress-free.

Very easy to work with. Got the pleasure of working with Alexandra and she explained everything thoroughly and the process was very smooth. Recommend

jason is really great and best customer advocate I came across. He ensured that I am taken care of before we hung up the call.

Thank you Jason.

Jason C was very helpful and patient with me getting set-up. I had several challenges due to the fact of travelling abroad but, Jason took the time to get my account configured properly. Looking forward to utilizing this robust platform and you can't go wrong with their level of service! A++++ phone.com & Jason C for being top-notch!

Our rep Molly is highly responsive. Even before she goes on vacation she reaches out to give me an alternate contact so I can get through quicker. We have at least 100 extensions with phone.com and have zero complaints.

I really appreciated the follow-up call and was grateful it was Jason who reached out. As a new business owner, I felt that Jason truly understood my situation. He was very pleasant, accommodating, and provided legendary service!

I worked with Alexandra to get set up. She did a great job to help me over come some challenges and get up and running. Thank you Alexandra!

Great customer Service their Premium team is amazing. Between Molly and Jackson, they always fix my issues right away.

Amazing service,

I can be technologically challenged at times,
Jason Cruz , made things super simple and helped answer every question I had. We are now using this service to collect bol’s
And time sheets from employees. No more chasing down papers lying in trucks. Thanks so much for your help!

The program is easy to use but out of office and vacation/holiday schedules are not easy to use.

I have been a partner of phone.com for over 10 years. What impresses me the most about Phone.com is how consistently great their customer support service has been for me as a partner. They've always been able to answer my questions on the spot. Most importantly, Phone.com listens when I have challenges on my side and have always been quick to suggest and implement knew processes to accommodate my specific needs. They've always acted as a true extension to my team, which makes me look good in front of my own clients.
I had the option to go with bigger VoIP companies with more bills and whistles, but I chose Phone.com for what mattered the most to me...Great customer service at every level

Ollie North
CEO/Founder
Expert VoIP Solutions, LL

I've been on the internet for over 27yrs (1998) and dealt with online companies from all categories. This company, by far, has the single most horrendous customer service that I have encountered in those 27yrs dealing with HUNDREDS of companies. Steer clear of this company!!

At first, phone.com seemed like a good fit. I don't want to go into too much detail, but it basically sucks! Their platform is "klunky", which means that its not easy to navigate and actually interferes with phone calls you are making, scratchy, garbled, etc....I've done EXTENSIVE checking and its not my internet. They have a "take it or leave it" attitude when you call them, you RARELY find anyone that speaks clear English, the "texting" feature does not notify you when there's a text....you have to PHYSICALLY go into the system to find it. If you have two users, they CANNOT share the main line texting. I could go on and on...I wish I'd done more homework on this before signing up for a year.

Abysmal service and rude agents! If they can't answer your questions immediately they just cut you off!

Worst service ever. The phone never rings, then Ihave to call back the customer every time. Not to mention the customer support techs are idiots.

TRASH Company! They disabled our account and phone without a legit reason. I wish I saw their rating before signing up with them.