My cat has to have Hills Prescription food and Petdirect has the biscuits and the wet food at a good price along with other feline requirements of good quality. Also quick delivery usually the next da... Mehr ansehen
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Das sagen Bewerter
No fuss, next day delivery. They have supplied us with prescribed food for our cat which is difficult to obtain else where. I would highly recommend Petdirect for their reliability.
Unternehmen hat geantwortet
Pet Direct online ordering is easy and they deliver so quickly. Have been buying off them for a few years now and would highly recommend. Have only had one small mistake and they promptly sent out th... Mehr ansehen
Unternehmen hat geantwortet
Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Kontaktinformationen
40 Jomac Place, 1026, Auckland, Neuseeland
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Hervorragend
2011 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Super fast &!convenient service
Super fast &!convenient service , highly recommended
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Joanna,
Thank you so much for the wonderful review! We're thrilled that you've had such a fantastic experience with our speedy and reliable service. Your kind words mean the world to us, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Great prices with very quick rural…
Great prices with very quick rural delivery.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Steven,
What wonderful feedback, ngā mihi for taking the time to leave such a fantastic review! We're thrilled that our competitive pricing and speedy rural delivery have impressed you. We're committed to seeing you well, no matter where you are in Aotearoa. 🐾
Ngā Mihi The Petdirect Team
Barry’s Point Road - Amazing service
I went into the Barry’s Point Road shop. As my daughter’s new pup was showing signs of worms. Trish assisted me. She went out of her way to assist. I bought worming treatment for all our animals. I can’t rate Trish any higher. Otherwise I would. My daughter was super happy. Trish through in a few starter treats for her new baby. Above and beyond.
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Andrea
Thank you so much for your wonderful ⭐⭐⭐⭐⭐ review! We're thrilled that Trish could help your daughter's new pup and that you found her assistance so helpful. It's fantastic to hear your daughter was delighted with those starter treats, and we're genuinely grateful to be seeing you and your whānau! 🐶🐾
Ngā Mihi
The Petdirect Team
Fast delivery to rural address
Fast delivery to rural address, great price and free shipping with easy purchasing!
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Gabrielle!
Thank you so much for the wonderful review! We're thrilled to hear that we got your order to your rural address quickly and that you enjoyed our excellent prices and free shipping options. Your kind feedback truly makes our day, and we look forward to seeing you again soon! 🐾⭐⭐⭐⭐⭐
Ngā Mihi
The Petdirect Team
I highly recommend this company
I highly recommend this company. From quick communication to super fast delivery, I have been blown away. Thanks Pet Direct!
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Siné,
We're thrilled by your wonderful feedback and so grateful for the kind words about our speedy delivery and communication. It's fantastic to see you having such a fantastic experience with Petdirect, and we absolutely loved seeing you as part of our whānau! 🐾
Ngā Mihi
The Petdirect Team
Fast Delivery!
Great range, great sales and fantastic shipping.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Brooke,
Thank you so much for the wonderful review! We're thrilled you were impressed with our fantastic range, fantastic sales, and speedy shipping. We truly appreciate seeing you shop with us and can't wait to help you again soon! 🐾
Ngā Mihi
The Petdirect Team
Prices are great for value and I got…
Prices are great for value and I got delivery the next day, easy to order online
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Roxanne,
Thank you so much for the wonderful review! We're thrilled to hear you appreciated our competitive pricing and speedy delivery. It's fantastic that you found our online ordering process easy to navigate. We look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Fast and easy purchase
Fast and easy purchase, highly recommend.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Mathew,
Thanks so much for the wonderful review! We're thrilled that your shopping experience was seamless and speedy. We really appreciate your recommendation and can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Great range of products at excellent…
Great range of products at excellent competitive prices, and very prompt delivery.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Darryl,
Thank you so much for the wonderful feedback! We're thrilled you're happy with our extensive product selection, fantastic pricing, and speedy delivery. Your support means the world to us! 🐾
Ngā Mihi
The Petdirect Team
Quick, easy and reliable!
Love how I can order one day and receive it the next! Also a nice easy website to use and great value. Thanks!
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Hayley!
Kia Ora Hayley for the wonderful review! We're thrilled you're loving the seamless experience with Petdirect, from our fast delivery to our user-friendly website. Your kind words mean so much to our team, and we can't wait to keep seeing you and your furry friends happy! 🐾
Ngā Mihi
The Petdirect Team
Fast and efficient!
Orderd from them as they had a sale and spent enough to get free shipping. Arrived a day and a half later. Incredible. Will definitly continue using Petdirect
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Hannah 🐾
Thank you so much for the amazing review! We're thrilled you had such a wonderful experience with us and that your order arrived so quickly. We absolutely loved seeing you take advantage of our sale, and we can't wait to see you again soon at Petdirect! 😊
Ngā Mihi
The Petdirect Team
Lookingaddiction dog food for particular brand of dog…
Looking for particular brand of dog food.several sites had it but petdirect was lowest.
after registration( pfaff) the order was easy.we are 200 k from auckland but product arrived next morning!!!
prompt emails on despatch and tracking to the door
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Jeff,
What wonderful feedback to receive! We're thrilled you found the exact brand you were after and that our pricing hit the mark. It's fantastic to hear your order arrived so quickly despite the distance from Auckland, and that our despatch and tracking updates kept you in the loop every step of the way. We hope your pup is absolutely loving their new food! 🐕
Ngā Mihi
The Petdirect Team
The Product is good.Company easy to…
The Product is good.Company easy to deal with and "fast" delivery.I live Rurally and received my order the day after ordering.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Linda,
What wonderful feedback - thank you for taking the time to share your kind words! We're thrilled that you received your order so quickly, even with rural delivery, and that you're happy with both the product and your experience with us. We look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Excellent Pet store
I used PetDirect for the first time a few weeks ago - they were the only store to stock both special vet foods we needed for our kitten, and their prices were the best. The free shipping on our order was awesome. Ordering was very easy, and it arrived quickly. I've just set up an autodelivery which will make things easier and it looks very straight forward to change or cancel. Very happy to recommend PetDirect.
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Mandy,
What wonderful feedback to receive! We're thrilled you found both specialised vet foods for your kitten and that our prices and free shipping made a difference. It's fantastic to hear the ordering experience was seamless and that Autodeliver is going to make caring for your feline friend even easier going forward. Ngā Mihi to you for choosing Petdirect, and we look forward to seeing you again soon! 🐱⭐⭐⭐⭐⭐
Ngā Mihi
The Petdirect Team
Great to deal with
Visted their Takapuna shop and their customer service is top notch.
Also online delivery is super fast.
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Graeme,
Thank you so much for the wonderful feedback! We're thrilled to hear that our Takapuna team provided you with outstanding service and that your online delivery was speedy. Your kind words mean the world to us, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
App is easy to use
App is easy to use. Has an auto ship option. Endless options. Delivery is very fast. And has weekly discounts.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Jaz,
What wonderful feedback! We're thrilled you're finding our app intuitive and that the Autodeliver option, speedy delivery, and fantastic weekly discounts are making your pet care routine so convenient. Aroha nui for taking the time to share your kind words with our amazing community! 🐾
Ngā Mihi
The Petdirect Team
Happy pets
Prompt delivery, excellent range of products friendly staff
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Sheila,
Thank you so much for the wonderful review! We're thrilled that our speedy delivery, diverse product range and warm team have made your pets so happy. We can't wait to see you again soon! 😊🐾
Ngā Mihi
The Petdirect Team
Excellent …
Good communication and delivery service. Products delivered within 2 days.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora MaryE,
Kia ora for the wonderful feedback! We're thrilled that our quick delivery and clear communication hit the mark for you. Your kind review truly makes our day, and we look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Highly recommend
Fast and easy for both ordering and delivery 🙌
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Chloe,
Thank you so much for the wonderful review! We're thrilled you found our ordering and delivery process smooth and convenient. Your kind words really brighten our day, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Great customer service
Great customer service, good range & great pricing.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Aneta,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you've had a fantastic experience with our helpful team, extensive range and competitive prices. We're stoked to have earned your trust and can't wait to see you again soon. 🐾
Ngā Mihi
The Petdirect Team
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