Petdirect Bewertungen 

2.012
•
TrustScore 5 von 5

5,0

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My cat has to have Hills Prescription food and Petdirect has the biscuits and the wet food at a good price along with other feline requirements of good quality. Also quick delivery usually the next da... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

No fuss, next day delivery. They have supplied us with prescribed food for our cat which is difficult to obtain else where. I would highly recommend Petdirect for their reliability.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Pet Direct online ordering is easy and they deliver so quickly. Have been buying off them for a few years now and would highly recommend. Have only had one small mistake and they promptly sent out th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Zoohandlung
  2. auch in
  3. Futterhandlung
  4. Geschäft für Heimtierbedarf

Vom Unternehmen geschrieben

Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!


Kontaktinformationen

5,0

Hervorragend

TrustScore 5 von 5

2012 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

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5,0

Alle Bewertungen

(2.012)

1.022 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, good range & great pricing.

7. August 2026
Bewertung ohne vorherige Einladung
Petdirect-Logo

Antwort von Petdirect

Kia ora Aneta,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you've had a fantastic experience with our helpful team, extensive range and competitive prices. We're stoked to have earned your trust and can't wait to see you again soon. 🐾

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Pet Direct is the must go to place

Pet Direct is a great online place for all pet needs, extremely quick and reliable service, excellent product range, great customer services, its the go to place for us.

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Petdirect

Kia ora Heidi,

Thank you so much for your wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to hear that we're your go-to place for all your pet needs. Your kind words about our reliable service, fantastic product range, and helpful team mean the world to us, and we can't wait to keep seeing you and your furry friends! 🐾

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

This company is very easy to deal with…

This company is very easy to deal with and respond quickly with whatever you need.Highly recommend.

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Petdirect

Kia ora Kieron,

Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you've found us easy to work with and that our quick responses have made a difference. Your recommendation means the world to us, and we look forward to seeing you again soon! 🐾

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Prompt delivery with good products and…

Prompt delivery with good products and prices. Easy on line purchasing.

10. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Petdirect

Kia ora BELL ENGINEERING!

Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled that you found our online purchasing easy and that our speedy delivery and quality products at great prices hit the mark. We look forward to seeing you again soon! 🐾

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Fast delivery

Fast delivery - competitive price

10. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Petdirect

Kia ora TC,

Thanks so much for the wonderful feedback! We're thrilled to hear that you experienced fast delivery and appreciated our competitive pricing. We look forward to seeing you again soon! 🐾

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Always reliable products and Super FAST…

Always reliable products and Super FAST delivery, being rural they are just what we need to be able to get supplies for our two dogs

13. August 2026
Bewertung ohne vorherige Einladung
Petdirect-Logo

Antwort von Petdirect

Kia ora Lynn,

We're thrilled to hear that Petdirect is meeting the needs of you and your pups out in rural areas! Your kind words about our dependable products and speedy delivery mean the world to us, and we're so grateful to be your go-to for keeping your two furry friends supplied. 🐕🐕

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Great prices

Great prices, exceptional delivery! I ordered online on a Friday night and package was delivered Monday morning. Highly recommend 👌🏽

10. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Petdirect

Kia ora Samantha!

Thank you so much for the wonderful feedback! We're thrilled to hear about your fantastic experience with our speedy delivery and competitive pricing. Your kind words really make our day, and we can't wait to see you again soon! 🐾

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Always 100% reliable

Always 100% reliable, with outstanding delivery, superb product range and easy online shopping. Excellent in every respect.

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Petdirect

Kia ora John,

What fantastic feedback - we're so grateful for your wonderful review! Your kind words about our reliable service, speedy delivery and extensive product range really brighten our day. We absolutely love seeing customers like you enjoying the easy online shopping experience, and we can't wait to keep seeing you again soon. 🐾

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Great service

Great service, prompt delivery and good value for money.

4. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Petdirect

Kia ora Gary,

Thank you so much for the wonderful feedback. We're thrilled to hear you're happy with our prompt delivery and exceptional value, and we truly appreciate you taking the time to share your kind words. We can't wait to see you again soon! 🐾

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Great place to go for my cat.

9. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Petdirect

Kia ora M Andrew,

Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to be seeing you and your feline friend, and we truly appreciate your kind words. We look forward to continuing to provide exceptional service for your cat's needs. 🐱

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

One happy cat!

My elderly cat loves the thermal mat so because she is happy I am happy!

7. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Petdirect

Kia ora Josie-Rose!

What a wonderful review! We're thrilled that your elderly cat is enjoying her thermal mat and that it's bringing her comfort and joy. Thank you so much for choosing Petdirect to see you and your furry friend! 🐱

Ngā Mihi The Petdirect Team

Bewertet mit 5 von 5 Sternen

Great service

Buying online was really easy and delivery was super fast! So was a great experience 🙂

7. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Petdirect

Kia ora Leanne,

Thank you so much for the wonderful ⭐⭐⭐⭐⭐ feedback! We're thrilled that your online shopping experience was seamless and that your order arrived quickly. Your kind words make our day! 🐾

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

My go to cat food supplier

My go to cat food supplier. Fast, reliable and well priced.

5. August 2026
Bewertung ohne vorherige Einladung
Petdirect-Logo

Antwort von Petdirect

Kia ora Louise,

What a wonderful review, thank you for the kind words! We're so thrilled that you've chosen Petdirect as your trusted cat food supplier and that our fast delivery, reliable service and excellent pricing keep you coming back. Your support means everything to us! 🐱

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Priest are easy to order on line and my…

Priest are easy to order on line and my purchase always comes the next day, great service

7. August 2026
Bewertung ohne vorherige Einladung
Petdirect-Logo

Antwort von Petdirect

Kia ora Marion,

Thank you so much for your wonderful feedback! We're thrilled to hear that ordering from Petdirect is seamless for you and that you're loving our quick delivery. Your kind words truly make our day, and we can't wait to keep seeing you and your furry friends soon! 🐾

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Very fast delivery overnight even being…

Very fast delivery overnight even being rural and great pricing

6. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Petdirect

Kia ora Kayla,

Thank you so much for the wonderful feedback! We're thrilled that we could get your order to you overnight, even in a rural area, and that our pricing hit the mark. We really appreciate seeing you choose Petdirect and we can't wait to help you care for your furry friends again soon! 🐾

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Great service

I have been using petdirect for a while now as my old cat needs vet recommended food. Great service and customer care and super fast delivery 👍

5. August 2026
Bewertung ohne vorherige Einladung
Petdirect-Logo

Antwort von Petdirect

Kia ora Marilyn,

Thank you so much for your wonderful feedback! We're thrilled to hear you're having such a fantastic experience seeing you and your cat. We're so grateful you chose Petdirect for your kitty's dietary needs, and we'll keep working hard to maintain that excellent service and speedy delivery you've come to expect! 🐱

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Amazing customer service fast delivery

Amazing customer service fast delivery. This is my go to shop for my family

1. August 2026
Bewertung ohne vorherige Einladung
Petdirect-Logo

Antwort von Petdirect

Kia ora Rachael,

What wonderful feedback, we're so grateful to be your trusted choice for your family's furry friends! We're thrilled that our speedy delivery and fantastic team have impressed you, and we can't wait to see you again soon. 🐾

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

I ordered a water fountain for my cats

I ordered a water fountain for my cats, but got a phone call to say the one I ordered was out of stock. They offered a refund, or to send me some similar models I could order instead. I chose a model that was a bit higher spec and higher price, and they sent it straight away at no extra cost. Great service! Would highly recommend:)

4. August 2026
Bewertung ohne vorherige Einladung
Petdirect-Logo

Antwort von Petdirect

Kia ora Pieta,

Thank you so much for the fantastic review! 🐱 We're thrilled we could find the purr-fect solution for your furry friends, and we really appreciate your flexibility when the original fountain was out of stock. It's wonderful that you're happy with the upgraded model, and we love seeing customers get exactly what their cats deserve! 💧😊

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Petdirect ticks all the boxes

Petdirect ticks all the boxes, quality products at reasonable prices, fast efficient service plus customer satisfaction guaranteed. Thanks to the Team at Petdirect.

3. August 2026
Bewertung ohne vorherige Einladung
Petdirect-Logo

Antwort von Petdirect

Kia ora Lorax,

What a wonderful review, and we're so grateful for your kind words! It's fantastic to hear that we're ticking all the boxes for you - from our quality products and competitive pricing to our speedy service. We're thrilled to be seeing you and look forward to continuing to support your furry friends for years to come! 🐾

Ngā Mihi
The Petdirect Team

Bewertet mit 5 von 5 Sternen

Always order the dog rolls and other…

Always order the dog rolls and other items for delivery and the products pricing and service is excellent
Order arrives in good time no delays and the delivery is so convenient

3. August 2026
Bewertung ohne vorherige Einladung
Petdirect-Logo

Antwort von Petdirect

Kia ora Karina,

What wonderful feedback, thank you for taking the time to share! We're thrilled that our speedy delivery and convenient service keeps your furry mate happy with those delicious dog rolls. Your loyalty means the world to us, and we look forward to seeing you again soon! 🐕

Ngā Mihi
The Petdirect Team

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