Butch, was very attentive from his very first email to his last. The self cleaning machine unfortunately stopped working. He helped guide me through some trouble shooting and ultimately ended in them... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I contacted Petcove for help with my PurrTek Smart Self Cleaning Litter Box after the bottom pad had broke, and CM took care of everything I needed. The process was quick, hassle free, and CM took c... Mehr ansehen
i want to thank this company for the best customer service. i have been using their products for 3 years almost and recently had a small issue and they took care right away. Specially thanks for the F... Mehr ansehen
After 7 months, my litter stopped working. I contacted customer service and Alondra was an amazing help! They sent me another litter box in a very short time. Customer service is really good!
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Das haben sich andere Leute angesehen
Very well made products
I was excited to try Petcoveshop as they are a sister company to LifePro and I have been using their products for years. Lifepro products have always been very well made and exceptional customer service. Petcoveshop continues that. We bought a litter box for our cats that replaced a much more expensive one. It solved all the problems we were having with other plastic enclosed boxes and the expensive automated one. This is all due to the superior design and materials used. I am looking forward to seeing what else they come out with as we have 3 cats and are always looking to make their lives better with us.

Antwort von Petcoveshop
Great products
We got the PurrTek Max Self-Cleaning Litter Box and have been loving it. The cats took to it in no time. The app has been very helpful. It tells you how often the cat uses the litter box and for how long. It also sends you reminders when to change the deodorizer.
They stand behind their products as well so I have no doubt that the Petcove litter box will last a very long time!

Antwort von Petcoveshop
Loving this!
I have 3 cats and having this has been so helpful! It was very easy to set up, was well packaged and arrived in perfect condition. It comes with an extra sifter which I thought was nice. It was easy to connect with the app. My cats were curious and I did a slow transition to make sure they got used to the automated features. Initially I only used the manual cleaning option as they got used to it. It cleans really well and collects all the waste in a bin for easy disposal. I have arthritis in my hands so this really has made my life much better.

Antwort von Petcoveshop
Great customer service
I have has occasion to speak with customer support twice and both times the response was quick and friendly, while maintaining professionalism.
The self cleaning litter box works very well, too.
10/10 would recommend
Friendly and easy to work with
This company really seems to go the extra mile. Any interactions I had with them were great and they always respond quickly. I also see them consistently answering questions on their Facebook page which is nice.
Excellent product quality and…
Excellent product quality and communication! I would definitely buy from them again!
Convenient Self Cleaning Litter Box
10/19/2024: Futuristic design, convenient cleaning once you get past the learning curve (1-week of use). Cat took a few days to get acclimated as well. Gives you insight into your cat’s habits via the app. Larger cats may have more trouble than medium/small cats. Would recommend for 1 cat, not multiple. Make sure waste bag is tightly secured around cleaning opening, otherwise litter can escape and make a mess. App not always accurate and may take time to register when the cat uses the box. Over all I would recommend.
Update 5/21/2025: It’s still working well and our cat has adjusted well to it. Really likes getting app updates.
Overall 4.5 but rounding up to 5 stars…
Overall 4.5 but rounding up to 5 stars for the great customer service. I bought an automatic cleaning litter box from PetCove and it’s been almost terrific. I just wish it had a liner to make it easier for deep cleaning/sanitizing. PetCove customer service is fantastic, I had an issue with the waste collector liners and they pointed me in the right direction. The friendly and fast response made me feel that if a more serious issue came up, they would be able to handle it. Looking forward to other great products from this brand.
Exceptional customer service AND product!
What amazing customer service!!! I had a little issue with my Petcove automatic litterbox, but I didn’t feel that it impacted its function enough to contact customer service. THEY contacted ME just to follow up on my satisfaction. (I’ve had the unit for maybe a year, I think.) I told Sarah about the issue, but told her it was no big deal. She requested I send a video, and before I knew it she’s sending a replacement! All this was taken care of in just a few messages back and forth. Her caring, attention to detail and prompt responses made me feel like I was her only customer. Really special. And really rare these days. Great product and customer service to match! Thank you Sarah and Petcove!!!
So great! No smell!
We really like our petcove self cleaning litterbox. It cleans so well and there is no smell.
Our small torti loves it. After she goes, she waits outside to watch it clean. I get notifications and can tell there are times she goes in and gets out just to watch it spin. LOL. My larger cat does not fit in there. He want to go in and use it after his sister, but just doesn't fit.
I moved the box to my home office. Even after a smelly poop, it cleans and deodorizes so fast, my office doesn't smell. You wouldn't know there is a litterbox right next to my desk.
Downside though - and the only reason not a 5 star product... it is so hard to get litter in there! Why wouldn't they have an opening on top so you can pour litter right into the box. I have a cup that I use to scoop the litter in. It's a bit of a pain, but it works.
Also, note that the app is not that great. I contacted Petcove about this. Gives you some information, but seems a bit of a waste.
I LOVE my Petcove litter box
I LOVE my Petcove litter box! It has worked flawlessly. The company seems very friendly and helpful, will definitely purchase from again.
Great Litter box
My cat is King of the litter box … and as a male, his elimination leaves a lot to be desired in the olfactory sense.
I got the stainless steel litter box from Petcove and I am loving it. From the odorizer to the ease of set up and cleaning, this has been my favorite litter box. It keeps odors at almost Nil. And … I love how it looks … not like a junky litter box. It has a sleek design that is nice in any room.
The stainless steel litter box is…AMAZING!
The stainless steel litter box is brilliant! NO MORE STICKING!!
The assembly was easy, and the carbon filter on the top effectively keeps it from smelling.
All in all, a quality product!
A + service
A + service.
It was very easy to set up. The size is perfect. It is so much better than the other litter bot we have. We love the design of this.
It is very quiet when it is cleaning. It doesn’t look like a cement mixer.
I believe this will last a lifetime because it is pretty solid.
As you can see Mavis couldn’t wait to jump in and use it. She didn’t even wait till we put a bag in the tray.
Speaking of the tray, I do think there should be a sticker or something telling people the directions and stuff is in that door. I knew to remove all the tape first but my husband couldn’t figure out where to find the directions.
As far as the app for it goes, I wish it had the times the cats visited the box. Not just the day and how many times. That is a little bit harder than the other brand we have. (Cement mixer looking one). If you can add the times the cat visits the box along with the date, then this would be perfect.
Thank you for making such an amazing product for our babies.
We absolutely LOVE this litter box
We absolutely LOVE this litter box! We have tried several boxes in the past never finding a good match, but this one exceeded all our expectations. Our kitty loves the privacy it offers and we love how easy it is to clean and how the box is designed to capture any odors. We have had people come to the house and not know we had a cat! The box is super durable and we like that the scooper and the drop mat were included with the purchase. We have been using it for a while now and highly recommend it to others.
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