Overall, a great experience! Whenever I’ve had any questions or issues, a quick email has always been enough to get everything sorted quickly and easily. A big thank you to James, who helped me thi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I wanted to share my deepest appreciation for the incredible support I received today from Isobel. I faced real difficulty uploading my documents, but with her expert guidance and thoughtful advice, s... Mehr ansehen
Unternehmen hat geantwortet
Jordan was quick to answer my questions. The information session was straight forward, she clearly knew what she was talking about which I really value in a call like that, zero fluff. She was very fr... Mehr ansehen
Unternehmen hat geantwortet
Great help from Louise trying to sort out more complex issues. Personal, friendly and offering multiple options to get things moving forward.
Unternehmensdetails
Über Personnel Checks
Vom Unternehmen geschrieben
Personnel Checks are one of the UK’s top-ranked DBS Umbrella Bodies. From DBS to DVLA Checks, adverse financials and referencing, we can tailor screening solutions to suit any organisation. Thousands of businesses across the nation already trust us to manage their HR compliance needs.
We are the only background screening business in the UK to achieve a genuine 5 star TrustPilot score acknowledging our speed, efficiency, customer service and expert advice.
DBS Checks Overview
Enhanced DBS Checks
Basic DBS Checks
Get a Quote
Personnel Checks
Vom Unternehmen geschrieben
Kontaktinformationen
One Cathedral Square, Cathedral Quarter, BB1 1EX, Blackburn, Vereinigtes Königreich
- 01254 355688
- letstalk@personnelchecks.co.uk
- personnelchecks.co.uk
4,7
Hervorragend
10.139 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Gemma was brilliant in helping my wife…
Gemma was brilliant in helping my wife and myself through the latter stages of her DBS application. She was sympathetic to my wife's frustration and was respectful, personable in guiding her successfully through the process to the point of remaining on line until we had completed the application. She had an easy, knowledgeable manner and put us at our easy. She was excellent. Thank you Gemma.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Gerry,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Tax plus are very helpful and they act…
Tax plus are very helpful and they act quickly wherever you have problems
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Habil,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Really helpful and quick to respond all…
Lisa has been really helpful and quick to respond to all my questions. The DBS process can be quite complicated, but the team at Personal Checks make it straight forward and easy to work through. Thanks for being amazing. I'm going to use you guys each time from now on. Kerry
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Kerry,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Literally couldn’t have done it she was…
Literally couldn’t have done it she was amazing very helpful thank you so much
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Adam,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
The team are great
The team are great. Isobel especially is brilliant and supported me on multiple days with questions that I had. Thank you to all of the team.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Rick,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
A huge 5 stars to Personnel Checks
A huge 5 stars to Personnel Checks, and a massive thank you to Beth and Lisa! We were in the middle of launching a new business and feeling totally overwhelmed by the paperwork. As neurodivergent creatives, dealing with database forms is not our strong suit, but the remote support we received was exceptional. Beth and Lisa were always available on the phone or by email, incredibly friendly, and helped us seamlessly navigate the portal. If you want a helpful, accessible, and stress-free DBS process, I thoroughly recommend them! Thank you :)
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Gemma was very knowledge
Gemma was very knowledgeable, very patient and stayed on the phone until the DBS application was submitted successfully, thank you.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Alston,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Thanks Levi for your help and support…
Thanks Levi for your help and support while some other didn’t
You have gone the extra mile to help me with my urgent request while others was just cope and past their email
Thanks again Levi
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Aziz,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Straight away
Straight away, when I have a query, this company is on it! Massive thanks to Bret for answering my query almost instantly! I love liaising with a company from whom I know I'm going to get a response fairly quickly - thank you!
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Rosie,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Extremely easy to fill out the form and…
Extremely easy to fill out the form and my check came back the next morning! The staff answered any of my queries with efficiency so overall a massive well done.
Would like to mention both Bret and Isobel for all of their help
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Nicola,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Amazing customer service from Gemma.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Thank you Gemma!
I emailed PC regarding a DBS that appeared to be stuck, Gemma emailed me back promptly and rang me as soon as she had an update. Gemma was really warm, friendly and helpful. Thank you!
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Rachel,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Great service
Gemma was the Service Delivery Advisor handling my enquiry, she was friendly, professional and very quick to respond. Great customer service.
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Steve,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
They charge you 6 pounds for a security…
They charge you 6 pounds for a security check there system fails then you have to go to a post office to verify your details for a extra 10.56 thieving 6 pounds of people for a service they haven't provided
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Clive,
Thank you for getting in touch and sharing your experience. I understand that not completing the online verification can be frustrating.
As part of our ID verification process, we initially use online verification through our partner, Yoti. If we are unable to verify your identity online after these attempts, a Post Office ID check is then required. This process is in line with updated DBS guidelines, which mean we are no longer able to manually verify ID documents ourselves once the online verification has failed.
Should you wish to discuss this further please reach out to our General Manager at complaints@personnelchecks.co.uk
Thank you
Lisa
Levi was the customer adviser
Levi was the customer adviser. I was unsure how the update service worked and to be honest she e mailed me and then through our call I fully understand how it works. Alot if people not good at explaining things but she really knows her job well and explains processes well.
Thanks Levi
Bash
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Maqsood,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
PERSONNEL CHECKS - CUSTOMER SERVICE
One of our people who applied for an Enhanced DBS check was having problems with the process. I called Personnel Checks and spoke to Gemma. Gemma was extremely patient and spent a good deal of time on the phone with me. She found out what the problem was and started the process of solving it. With regard to customer service, Personnel Checks are extremely lucky to have Gemma on their team. An excellent company to deal with.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Dawn,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Fantastic service lovely lady very…
Fantastic service lovely lady very helpful thankyou so much
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Syed,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Very good service appreciated
Very good service appreciated
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Muhammad,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Personnel Checks are always very…
Personnel Checks are always very helpful, respond quickly to any queries I have and point me in the right direction.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Sarah,
Thank you so much for your 4-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Agent- Isobel was amazing
Agent- Isobel was amazing, helped me from start to finish, did an excellent job with making me more knowledgeable about my situation.
Deserves the credit and utmost respect
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Mohammed,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.