Overall, a great experience! Whenever I’ve had any questions or issues, a quick email has always been enough to get everything sorted quickly and easily. A big thank you to James, who helped me thi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I wanted to share my deepest appreciation for the incredible support I received today from Isobel. I faced real difficulty uploading my documents, but with her expert guidance and thoughtful advice, s... Mehr ansehen
Unternehmen hat geantwortet
Jordan was quick to answer my questions. The information session was straight forward, she clearly knew what she was talking about which I really value in a call like that, zero fluff. She was very fr... Mehr ansehen
Unternehmen hat geantwortet
Great help from Louise trying to sort out more complex issues. Personal, friendly and offering multiple options to get things moving forward.
Unternehmensdetails
Über Personnel Checks
Vom Unternehmen geschrieben
Personnel Checks are one of the UK’s top-ranked DBS Umbrella Bodies. From DBS to DVLA Checks, adverse financials and referencing, we can tailor screening solutions to suit any organisation. Thousands of businesses across the nation already trust us to manage their HR compliance needs.
We are the only background screening business in the UK to achieve a genuine 5 star TrustPilot score acknowledging our speed, efficiency, customer service and expert advice.
DBS Checks Overview
Enhanced DBS Checks
Basic DBS Checks
Get a Quote
Personnel Checks
Vom Unternehmen geschrieben
Kontaktinformationen
One Cathedral Square, Cathedral Quarter, BB1 1EX, Blackburn, Vereinigtes Königreich
- 01254 355688
- letstalk@personnelchecks.co.uk
- personnelchecks.co.uk
4,7
Hervorragend
10.139 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I spoke with Levi she was the extremely…
I spoke with Levi she was the extremely helpful, patient but most important to me she was so understanding and showed so much empathy,helpful & compassion!
As I had a lot going on myself.
What a wonderful experience the most kind person I've ever experience on the phone, she made me feel re-asured. Amazing!
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Tracey,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
I have asked for the questions answered…
I have asked for the questions answered incorrectly in a knowledge test and been told they can’t give them to me so I could take the test again and fail on the same questions
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Jonathan,
Thank you for getting in touch. I understand your frustration regarding the result of your knowledge test. Unfortunately, we are unable to provide details of the specific questions answered incorrectly.
If you would like further guidance or support, I would recommend contacting your local council directly.
You can also raise your concerns with our General Manager by emailing complaints@personnelchecks.co.uk
Thank you
Lisa
Great customer service
I was able to discuss my issue and Gemma explained the issue and was able to reassure me the submission process owuld run smoothly follwoing the verification of my ID documents.
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Maurice,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Gemma was absolutely outstanding
Gemma was absolutely outstanding. She was very polite, friendly and extremely patient throughout the whole process.
For someone so young, she showed excellent maturity, professionalism and care in the way she helped me.
She took the time to explain everything clearly and helped me resolve the issues I was experiencing without making me feel rushed. Her customer service was excellent, and she made the process much easier and less stressful.
I really appreciate her help, patience and professionalism. Thank you, Gemma, for your support — you are a credit to the company.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Shukat,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Personnel Checks are always super easy…
Personnel Checks are always super easy to work with and helpful with every query. Beth has especially been helpful throughout my time working with Personnel Checks for our Enhanced DBS'.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
They respond within an hour to all our…
They respond within an hour to all our queries and when they see that we may not fully understand their response - they immediately resort to calling us to clarify things for us over the phone. It feels that they care. That is a great customer service!
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Sanela,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
The experience I had on the telephone…
The experience I had on the telephone with Gemma was she was so patient and kind and helpful also seemed incredibly relaxed. Which reassured me.!!
I like to say a awesome 💯 thankyou.
I could not of done my paperwork with out her.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Gloria,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Professional & helpful assistance
Gemma was very helpful, patient and friendly when assisting me when trying to completed my DBS application online.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
It was seamless and fast
It was seamless and fast. I did not believe i could get my DBS in less than 3 days
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Yemi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Jamie helped me with my enhanced DBS…
Jamie helped me with my enhanced DBS check, it was made very easy and straightforward.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Very helpful
Very helpful when I had an issue and helped resolve it quickly.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Rachel,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Gemma was extremely helpful
Gemma was extremely helpful. I needed help to navigate the online system where I had found myself at a dead end. Gemma patiently and clearly helped me navigate to the correct place and advised very clearly which documents I could use for my DBS. It was a big relief to talk to someone rather than emailing as I felt I was not making any progress. Thank you Gemma again.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Jim,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Bethan was very informative on the…
Bethan was very informative on the phone answering my query, as well as on a separate occasion responded to my email with logon problems promptly.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Debbie,
Thank you so much for your 4-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Quick and good response and resolve…
Quick and good response and resolve issue . Special thanks to Isobel, who resolved the matter as soon as possible.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Imran,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
She is a star
She was amazing. Helped me with all my queries. Thankful and grateful.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Ronak,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Antwort von Personnel Checks
Hi Derek,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Spoke to a lady named Gemma
Spoke to a lady named Gemma
Excellent customer service understand what I need to do straight away.
Implicated the necessary command and now back on track.
Thanks Gemma.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Gary,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Very patient and clarified all the steps
Very patient and clarified all the steps
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Imran,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Levi was very professional and…
Levi was very professional and extremely helpful She helped me achieve what needed to be done Thanks Levi 👍🏼
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Gemma
Gemma, at Taxi Plus came to my rescue.. I am hopeless when it comes to the digital world!
..she guided me through completing the DBS/DVLA check form, also assisted with the ID verification process, whilst I was in the Post Office and as promised contacted me the following day.
5 stars Gemma
Thank You x
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Tania,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.