Overall, a great experience! Whenever I’ve had any questions or issues, a quick email has always been enough to get everything sorted quickly and easily. A big thank you to James, who helped me thi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I wanted to share my deepest appreciation for the incredible support I received today from Isobel. I faced real difficulty uploading my documents, but with her expert guidance and thoughtful advice, s... Mehr ansehen
Unternehmen hat geantwortet
Jordan was quick to answer my questions. The information session was straight forward, she clearly knew what she was talking about which I really value in a call like that, zero fluff. She was very fr... Mehr ansehen
Unternehmen hat geantwortet
Great help from Louise trying to sort out more complex issues. Personal, friendly and offering multiple options to get things moving forward.
Unternehmensdetails
Über Personnel Checks
Vom Unternehmen geschrieben
Personnel Checks are one of the UK’s top-ranked DBS Umbrella Bodies. From DBS to DVLA Checks, adverse financials and referencing, we can tailor screening solutions to suit any organisation. Thousands of businesses across the nation already trust us to manage their HR compliance needs.
We are the only background screening business in the UK to achieve a genuine 5 star TrustPilot score acknowledging our speed, efficiency, customer service and expert advice.
DBS Checks Overview
Enhanced DBS Checks
Basic DBS Checks
Get a Quote
Personnel Checks
Vom Unternehmen geschrieben
Kontaktinformationen
One Cathedral Square, Cathedral Quarter, BB1 1EX, Blackburn, Vereinigtes Königreich
- 01254 355688
- letstalk@personnelchecks.co.uk
- personnelchecks.co.uk
4,7
Hervorragend
10.137 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Post office Verification
Parts of the process I did not find user friendly
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you for leaving us a 4 star review. Your feedback is invaluable to us, as it helps us identify areas for improvement and strive for better customer experiences in the future. You can share any feedback with the team via the email below.
Please reach out to our General Manager at complaints@personnelchecks.co.uk at your earliest convenience.
Kind regards
Lisa
Taxiplus took £75.00 from me in start…
Taxiplus took £75.00 from me in start of DBS application.photo tech didn’t work at the end and my my application is refereed to Post office with wrong information and My DBS application is still hanging and my £75 gone.I am out of job.
Adil Yasin
M224QL
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Adil,
We are sorry to hear about your recent experience with us. Providing excellent service and ensuring our customers leave satisfied is our top priority, and it's disheartening to learn that we fell short of your expectations.
I have asked for a member of our support team to reach out to provide assistance. They will contact you at some point today.
Regards
Lisa
Great customer service.
Great customer service by Isobel. Prompt and swift resolution to my issue by liaising with the technical team. Thank you. ☺️
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Rosa,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Very efficient and excellent advice…
Very efficient and excellent advice given by Jordan. Highly recommend their services.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Sally,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Highly recommend
I was provided with all the help I needed to set my employees up to be DBS checked online. The process is both simple to manage and simple for employees to use.
My query on Friday was answered quickly and efficiently by Jordan Clegg
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Liane,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Super quick reply
Really clear process for submitting email queries.
Louise (Customer Support Team Leader) replied within minutes and my query was fully resolved.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Melanie
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Everything went well
Everything went well, however the knowledge test is different to the one I studied. I think I studied the old test instead of the new one. I don't have the new one to study, however I will try .
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Fatouma,
Thank you for taking the time to leave a review.
Please note that knowledge tests are managed by your local council. If you get in touch with the council you work with, they will be happy to provide information about the test and any preparation resources that may be available.
Regards,
Lisa
Jordan was prompt and comprehensive in…
Jordan was prompt and comprehensive in his answer, clear and quick resolution. Excellent service
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Dan,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
It’s very professional
It’s very professional. Every stage was very professional.
Thank you
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi A. Khan,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Personnel Checks provide a great service
I have worked with Personnel Checks for over a year now and I have always found them to be efficient and very responsive. The processes are clear and the staff are quick to respond. I raised a query today concerning an outstanding DBS check and Jordan quickly replied with an update on the situation.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Kelly,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Well done
I have used and worked with Personnel Checks the last 4 years. They are polite and supportive with issues. Short time frame for sorting out any problems.
I get regular updates. Latest from Gemma.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Miriam,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Antwort von Personnel Checks
Hi Denise,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Jordan was very helpful and answered my…
Jordan was very helpful and answered my questions very quickly and gave me the information that i needed.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Maria,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Great service and Jordan has been…
Great service and Jordan has been fantastic at solving my problems!
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Claire,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
The lady was really helpful quick.
Lisa was really helpful quick.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Mohammad,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Great platfrom
Easy to use platform, super responsive service.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Oxana,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Useful for employers
Easy to sign up, and gives employers an easy way to get DBS checks done on employers. Staff have been supportive of any queries so far.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Sophie,
Thank you so much for your 4-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Jordan was really helpful in answering…
Jordan was really helpful in answering all my queries regarding a member of staff with ID in both her maiden and married names. Thanks Jordan!
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Marie,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Great quick response with my query
Great quick response with my query. Jordan was very helpful.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Sarah,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Isobel provided an excellent…
Isobel provided an excellent professional service thank you for your support
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Mark,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.