Overall, a great experience! Whenever I’ve had any questions or issues, a quick email has always been enough to get everything sorted quickly and easily. A big thank you to James, who helped me thi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I wanted to share my deepest appreciation for the incredible support I received today from Isobel. I faced real difficulty uploading my documents, but with her expert guidance and thoughtful advice, s... Mehr ansehen
Unternehmen hat geantwortet
Great help from Louise trying to sort out more complex issues. Personal, friendly and offering multiple options to get things moving forward.
Jordan was quick to answer my questions. The information session was straight forward, she clearly knew what she was talking about which I really value in a call like that, zero fluff. She was very fr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Personnel Checks
Vom Unternehmen geschrieben
Personnel Checks are one of the UK’s top-ranked DBS Umbrella Bodies. From DBS to DVLA Checks, adverse financials and referencing, we can tailor screening solutions to suit any organisation. Thousands of businesses across the nation already trust us to manage their HR compliance needs.
We are the only background screening business in the UK to achieve a genuine 5 star TrustPilot score acknowledging our speed, efficiency, customer service and expert advice.
DBS Checks Overview
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Personnel Checks
Vom Unternehmen geschrieben
Kontaktinformationen
One Cathedral Square, Cathedral Quarter, BB1 1EX, Blackburn, Vereinigtes Königreich
- 01254 355688
- letstalk@personnelchecks.co.uk
- personnelchecks.co.uk
4,7
Hervorragend
10.132 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Personnel Checks
Hi Leornard,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
**Fast and efficient DBS service**
**Fast and efficient DBS service**
I had a very positive experience with TaxiPlus. My DBS certificate was issued in less than three days, which was much quicker than I expected. The communication was clear, and I was kept informed about the progress of my application. I’m very impressed with the fast and efficient service and would happily recommend TaxiPlus.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Victor,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
The speed of the process
The speed of the process, but the ld check isn’t clear which is a bit confusing of what is actually needed, leading me to verify my ID at the post office
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Anthony,
Thank you so much for your 4-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Issue with TaxiPlus account
I had an issue with my TaxiPlus account so I emailed Customer Support explaining my issue and Jordan came to the rescue. He sorted my access and gave helpful information on how to do a hard refresh to ensure I was using the most updated system. He was very helpful, very nice and sorted my issue very quickly. Thank you Jordan! :)
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi JB,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Excellent support from Jordan Clegg
Excellent support from Jordan Clegg. I had an issue that was resolved in under 10 minutes. Very quick response and great customer service. Thank you, Jordan!
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Husnain,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
DBS application
I used this company before for my dbs application and like than and now everything was smooth, professionally and quick process. Will recommend for everyone to use it.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Catalin,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Excellent communication, professional
Excellent communication from operations department who persistently worked at my account problem until rectified, keeping me updated all the time
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
HI Teddy & Valerie,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Excellent service
Excellent and quick service I am very satisfied
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Chaudhary,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
I was not expecting that much fast…
I was not expecting that much fast service it is more than reliable and fast. Thanks
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Thanks for a great service
Thanks for a great service
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Tehseen,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Very smooth and professional services
Very smooth and professional services
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Safee,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Great and fast service less then a week
Great and fast service less then a week
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Shadi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
It’s fantastic to know my Enhanced DBS…
It’s fantastic to know my Enhanced DBS certification was issued and uploaded in less than 3days
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Olanrian,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Had a very stressful problem not being…
Had a very stressful problem not being able to login to our account ...Louise came to the rescue, extremely calm and professional, sorted the issue out very quickly and explained the problem. Highly recommended company the staff are always friendly and helpful and fast with any issues you may have, thank you Louise all your help was greatly appreciated.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Tracy,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Jordan was super efficient
Jordan was super efficient, quick, friendly and helpful! She resolved my situation very quickly!
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Katie,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Post office Verification
Parts of the process I did not find user friendly
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi,
Thank you for leaving us a 4 star review. Your feedback is invaluable to us, as it helps us identify areas for improvement and strive for better customer experiences in the future. You can share any feedback with the team via the email below.
Please reach out to our General Manager at complaints@personnelchecks.co.uk at your earliest convenience.
Kind regards
Lisa
Taxiplus took £75.00 from me in start…
Taxiplus took £75.00 from me in start of DBS application.photo tech didn’t work at the end and my my application is refereed to Post office with wrong information and My DBS application is still hanging and my £75 gone.I am out of job.
Adil Yasin
M224QL
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Adil,
We are sorry to hear about your recent experience with us. Providing excellent service and ensuring our customers leave satisfied is our top priority, and it's disheartening to learn that we fell short of your expectations.
I have asked for a member of our support team to reach out to provide assistance. They will contact you at some point today.
Regards
Lisa
Great customer service.
Great customer service by Isobel. Prompt and swift resolution to my issue by liaising with the technical team. Thank you. ☺️
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Rosa,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Very efficient and excellent advice…
Very efficient and excellent advice given by Jordan. Highly recommend their services.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Sally,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Highly recommend
I was provided with all the help I needed to set my employees up to be DBS checked online. The process is both simple to manage and simple for employees to use.
My query on Friday was answered quickly and efficiently by Jordan Clegg
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Personnel Checks
Hi Liane,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.