Do not use this company. They do not stand behind their promised date. I ordered two large umbrellas (expensive) that were needed for the Fourth of July. They were promised June 23. We still do no... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was given a 10% discount code when I provided my email and when I tried to use the code the message stated it wasn't valid for my purchase. Update: after reading my review, I was given the 10% dis... Mehr ansehen
Unternehmen hat geantwortet
Patio Living always has the Quality outdoor products we can rely on. All of our outdoor furniture, fire pit and now the umbrella stand has come from Patio Living. We won’t shop elsewhere
usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.
Kontaktinformationen
North Michigan Avenue 980, 60611, Chicago, Vereinigte Staaten
- patioliving.com
4,4
Hervorragend
3115 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ordering was easy
Ordering was easy. Delivery was prompt (5th business day). Delivery service was pleasant and efficient.
23. Juni 2026
The Customer Service Department at…
The Customer Service Department at Patio Living is top notch! Very responsive and helpful! I give them 10 stars!!!
29. Juni 2026
I want to purchase one more piece in…
I want to purchase one more piece in addition to a set.
At least the sales lady is trying to help out. I am waiting for her update.
28. Juni 2026
Bewertung ohne vorherige Einladung
I liked the site but I didn't like that…
I liked the site but I didn't like that it said sign up for email/text to get a discount, but then the discount code was "not applicable" to my first time purchase. Seems deceiving. Haven't received the order yet, so cannot comment on that.
28. Juni 2026
I was so happy to find a matching chase…
I was so happy to find a matching chase lounge. Price a bit high and I would bought the chairs. It would be great if you include the height of the bed. Silly to charge $250 to set up (not happy about that).
28. Juni 2026
Great Experience
Great experience dealing with their customer service team pre-sale and after the purchase. Thank you.
6. Juni 2026
poor communication skills
poor communication skills. took down information and never got back to me with reccommendations for chairs ended up buying the table , we are now going to shop for chairs somewhere else
27. Juni 2026
Antwort von PatioLiving
Dear Joe,
Thank you for reaching out. I sincerely apologize for the frustration you’ve experienced. This is not the experience we want any of our customers to have.
On Saturday, June 27, 2026, you spoke with a member of our Sales Team regarding a dining table and chairs. During that conversation, our representative advised that they would email you a few options to review and select from.
Because our Sales Representative was out of the office on Sunday, they were unable to send the options that day. They will be sending those selections to you today. We sincerely apologize that this was not communicated to you sooner and understand how the lack of an update could be frustrating.
We appreciate your patience and understanding while we work to get this information to you. If you have any questions in the meantime, please don’t hesitate to reach out through our Contact Us page or call us toll-free at 888-761-4777, Monday through Friday, from 9:00 AM to 5:00 PM CDT.
Kelly is excellent!
27. Juni 2026
Quick and easy to order and obtain…
Quick and easy to order and obtain additional 10% discount.
27. Juni 2026
I purchased a patio umbrella from Patio…
I purchased a patio umbrella from Patio Living and manufactured by Treasure Garden. It arrived four weeks later. The umbrella itself is fine. The post that it inserts into has a very cheap and poor design. The company uses a hole punch that leaves a sizable gouge in the post that is very visible. They do not paint it. I contacted customer service as they do not show this in their online pictures. Since the manufacturer said that this is just how they do it, I’m now stuck with it. Other patio umbrellas that I have purchased have not had this design. It’s very noticeable and unsightly. I would not purchase this again and will strive to purchase any future patio umbrella in person.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von PatioLiving
Dear Jeri,
Thank you for reaching out. I am truly sorry for the frustration you’ve experienced with your order. This is not the experience we want any of our customers to have.
On May 17, 2026, you placed an order for a Treasure Garden Market Aluminum 9-Foot Octagon Crank Lift Umbrella. On June 17, 2026, your order was shipped via FedEx, and it was successfully delivered on June 23, 2026.
On June 24, 2026, you contacted us to report a deep clamp mark on the lower pole where the umbrella inserts into the base. We promptly partnered with the manufacturer to investigate your concern.
On June 26, 2026, we received the following response from the manufacturer:
“We have confirmed that there is no damage to the pole. The mark is normal and is part of the manufacturing mold used in the production of the bottom pole.”
We understand this may not have been the outcome you were hoping for, and we appreciate you giving us the opportunity to investigate your concern with the manufacturer.
If you have any additional questions or if there is anything else we can assist you with, please don’t hesitate to reach out through our Contact Us page or call us toll-free at 888-761-4777, Monday through Friday, from 9:00 AM to 5:00 PM CDT.
Been shopping for a patio umbrella for…
Been shopping for a patio umbrella for a long time with much frustration but I chatted with Diane at PatioLiving and she guided me through the options making the whole process so much easier.
26. Juni 2026
Bewertung ohne vorherige Einladung
CSR was helpful and explained what I…
CSR was helpful and explained what I need to do for replacement cushions.
26. Juni 2026
Bewertung ohne vorherige Einladung
Quick replies from your company
Quick replies from your company, price that is affordable
26. Juni 2026
Easy Website & Wrought Iron
The website was easy to navigate. You carry a Woodard product that is similar to a patio set I'm trying to match that I bought many years ago. Wrought iron holds up for decades and doesn't blow away!
26. Juni 2026
Risa was very helpful finding the right…
Risa was very helpful finding the right cover for my umbrella and securing a quote.
25. Juni 2026
Agent was very helpful and gave an…
Agent was very helpful and gave an additional incenticve.
25. Juni 2026
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