Do not use this company. They do not stand behind their promised date. I ordered two large umbrellas (expensive) that were needed for the Fourth of July. They were promised June 23. We still do no... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was given a 10% discount code when I provided my email and when I tried to use the code the message stated it wasn't valid for my purchase. Update: after reading my review, I was given the 10% dis... Mehr ansehen
Unternehmen hat geantwortet
Patio Living always has the Quality outdoor products we can rely on. All of our outdoor furniture, fire pit and now the umbrella stand has come from Patio Living. We won’t shop elsewhere
usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.
Kontaktinformationen
North Michigan Avenue 980, 60611, Chicago, Vereinigte Staaten
- patioliving.com
4,4
Hervorragend
3115 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Confusing website
Confusing website. Shipping address did not come through the order online.
17. Juni 2026
Antwort von PatioLiving
Dear Gissoo,
Thank you for reaching out. I am sorry to hear about any frustration regarding your order—this is certainly not the experience we want for our customers. I attempted to locate your order using the information provided but was unable to find it. At your earliest convenience, could you please provide your order number. Unfortunately, the one you provided does not pull up an order. This will allow me to assist you more quickly and efficiently. Thank you for your time, and I look forward to resolving this for you. If you have any questions please dont hesitate to reach us via Contact Us or call us toll free Monday-Friday 9am-5pm CST at 888-733-3201.
Kim answered all of my questions…
Kim answered all of my questions clearly and accurately. Was helpful explaining the different options.
17. Juni 2026
Bewertung ohne vorherige Einladung
Excellent customer service
Excellent customer service. Kimberly was knowledgeable, responsive, and very helpful throughout the entire process.
17. Juni 2026
Bewertung ohne vorherige Einladung
Superb Customer Service
Kelly was superb with the assistance today. She quickly understood what I was looking for. She provided a recommendation and it was EXACTLY what I wanted & was looking for. Professional, efficient and met my need quickly. Thank you Kelly!
17. Juni 2026
Bewertung ohne vorherige Einladung
Speedy, clear, helpful tips on purchasing replacement umbrella
Thanks: speedy, clear, and helpful. Resolved the two questions I had so that I could purchase with confidence and be less likely to have to return due to incompatibility with existing table.
16. Juni 2026
Bewertung ohne vorherige Einladung
Your rep was patient and flexible when…
Your rep was patient and flexible when I changed my order. Very good customer service! Will be back.
15. Juni 2026
Até o momento não recebi confirmação da…
Até o momento não recebi confirmação da efetivação da compra, somente esta pesquisa de satisfação!?!?!
14. Juni 2026
Antwort von PatioLiving
Dear Geraldo,
Thank you for reaching out. I sincerely apologize for the frustration and concern regarding your order. This is not the experience we want for any of our customers, and I understand how disappointing it can be when you are unsure whether your purchase has been successfully processed.
I have reviewed your order and can confirm that on June 14, 2026, you placed an order for the Shademaker Athens 108 lb. Cast Aluminum Square Umbrella Base with Wheels and the Shademaker Libra 8’ Octagon Outdoor Umbrella.
At the time your order was placed, an order confirmation email was automatically sent to the email address provided. It is possible that the message was filtered into your spam or junk folder, so I kindly recommend checking those folders if you have not yet seen it. For your convenience, I have also resent the order confirmation email to the address we have on file.
Per our Terms and Conditions and 30-Day Return Policy, estimated shipping information is included in the order confirmation. Please note that all shipping times are estimates and may change based on product availability. Once the manufacturer accepts the order, we will provide an updated estimated ship date if it differs from the original timeframe communicated in your confirmation. 30-Day Return Policy | PatioLiving
If you have any questions in the meantime, please do not hesitate to contact us. You may reach us through our Contact Us page or call us toll-free at 888-761-4777, Monday through Friday, from 9:00 AM to 5:00 PM CDT.
Thank you for your patience and understanding. We appreciate your business and look forward to assisting you.
Great selection and wonderful customer…
Great selection and wonderful customer service. Thank you.
14. Juni 2026
My umbrella fell over in a storm and…
My umbrella fell over in a storm and cracked in half, and you helped me order a replacement for the frame.
13. Juni 2026
Tony was an exceptional sales agent
Tony was an exceptional sales agent. He guided me through the process as I had many questions regarding the different ordering options and secured a great deal for me. He also has an awesome attitude!
12. Juni 2026
Good Experience Overall
PatioLiving was very helpful and knowledgeable (especially Grace), and prices were fair. One star lower because the shipping info communication from them was not the best. In contacting the shipping company directly, they didn’t have much more info…turns out they were only the local delivery company
Pant once it reached Baltimore.
8. April 2026
Easy ordering.
Easy ordering. All my questions were answered and I was guided to the website where I could view color combination choices. Very helpful.
Can't wait to get my dinning chairs. Thank you.
8. Juni 2026
Helpful on phone call to clear up…
Helpful on phone call to clear up confusion about ordering replacement cushions for our patio furniture! Excited to get the new pretty ones!
10. Juni 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.