Parkmaven Bewertungen 

If there was a score less than 1, i'll give that. They are the worst. I parked in the Harlow car park (Terminus house and i actually made payment but obviously, their machine is just as useless. A few months later, I got a ticket asking for £100. I appealed and i was told to pay £25.00. I attempted paying the £25 everyday until the last day but it was giving the option of £100. On the last day when i couldn't pay the £25, i sent out a cheque. 2 months letter, I am getting a letter from collections. Are they even serious? I am ready to go to court at this point because, I have proof of payment and attempts to send cheque etc. Stay away from Terminus car park in Harlow by all means.

This company is frankly almost criminal in how it operates. Just received a ticket for £100 despite having a receipt for payment by both email and SMS. A blatant attempt at extortion. I will be contacting Action Fraud. This is not an error it is a systematic attempt to extort as the same thing has happened to others who attended the same event and left the carpark around the same time. DO NOT USE the Carillon Carpark in Loughborough. I have sent a complaint telling these muppets I'll be seeing them in court rather that the other way around.

Machine was not working
Got a ticket complained as was told the lower rate would apply if my complaint was not successful. Heard nothing. £100 fine today ! Grossly unfair!! Awful company. Cannot get to any helpline etc

Booked two nights at the Alfa Holidays Queens Hotel Eastbourne Sussex 22nd November 2025 The Receptionist booked our car on to the car park system from the 22nd to 24th Nov. sometime later received in the post a PCN issued 1st Dec 2025 stating we had parked illegally on the 24th Nov 25?

8th Dec having phoned the Hotel Manager who confirmed the Parking Company Parkmaven were always issuing fines and asked my wife to email the PCN to them and they would write to Parkmaven to get it cancelled. Despite them writing and confirming we were In-house guests at the hotel Parkmaven ignored the request and continued to issue further increased demands! They then Sold/Passed the alleged debt now £170.00 to dcbl Direct Collection Bailiffs Ltd who are only interested in getting payment for their Client Parkmaven Do not respond to emails Do not have a contact phone number and dcbl are just plain rude and use bully tactics on the phone when my wife who is 73 or Daughter have called trying to get it cancelled. We have even got Alpha Holidays Customer Care Managers involved who have emailed Parkmaven requesting cancellation without success. I am now prepared to proceed to Court and Counter Claim against Parkmaven CEO Harrison Woods and dcbl and Alpha Holidays for compensation for ruining our stay at the Hotel and for the stress and harassment.

I used The Shires car park in Trowbridge run by Parkmavan and then had letters and text messages from bailiffs such as Debt Recovery Plus demanding I pay £100s, for something there's no proof of. I paid one debt company and then keep getting threatening text messages from another.

One star because you can’t give a lower score.
I used the My Parking mobile app to pay for 48hrs parking at a hotel.
Multiple entry/exits were permitted as per T&Cs.
I was issued a ticket during my 48hr period for leaving and returning to the car park.
I appealed and it was approved as the PCN had been issued in error.
Parkmaven then sold my details and a debt to a debt collection agency.

Parked in the Holiday Inn Exeter and paid by the barcode on the sign. Received a fine and had proof of payment which luckily for them they couldn't tell me why i paid parkmaven. Really bad company and gives others a bad name. Very disappointed this sort of practice is not frowned upon more. Complete scam and poor, poor, poor practices.

Shocking company - paid for a pre-booked space at Novotel Birmingham but still got a PNC for £100
Appealed with evidence of payment and booking with "just park" - this was accepted but they rejected the appeal stating that it should have been paid through their preferred partner "yourparkingspace" !!! Absolute con artists....

They do not reply to any contact via their website.
They pass this fine on to a 3rd party debt collection service called DCBL. Some reviews say it's the branch of the same company. Signage at their car parks is not clear and always visible. Nice little cash cow they have going on here. Avoid their car parks!!

Terrible Company, paid my fair but still got a ticket

We parked and paid for parking on christmas eve the payment came out on boxing day. We got a fine and I paid it as didnt want it to be nearly double. Ive emailed 7 times with no response???

Absolutely crooked company

Can i actually speak to a human being !!!!!!!!

I will be contacting a solicitor for advice
I have told you and given proof of purchase I PAID WITH ONE APP AND AFTER READING BAD REVIEWS I CANCELLED WITH THEM, AND BOOKED WITH AN ALTERNATIVE PROVIDER!! Which ALAS WAS AN ABSOLUTE MISTAKE no customer service to speak to an actual human

I parked in the Aston Court Hotel's car park in Derby to drop off two of my friends who were paying guests that were staying at this hotel. This was to allow them to get changed before driving them onto a club for the evening. I waited in my car for them to come back from their rooms for what was expected to be 10 mins, however the guests took 30 minutes to come back. I had checked for signs about parking and the only sign I saw was "For use by hotel guests only", so assumed I was ok to park. I would add that the car park was very poorly lit at night also.

Many months later, after 93 days had elapsed, I received a demand from the hotel's parking enforcement contractor "Parkmaven" for £100.

Thankfully I have access to a good lawyer and lodged an appeal against the the enforcement company's ticket with a promise to fight them in court with all means at my disposal. Incidentally they had already broken the industry POPLA rules by not notifying the keeper within 14 days for an ANPR offence, so at 93 days they were just trying it on. Needless to say they thought better of it, declined to fight me in court and waived the ticket.

Any companies or hotels that use this parking service provider I will boycott.

Too many businesses trying to use parking scams on their own customers, I suggest people vote with their wallets.

I just received a parking charge notice of £100 for parking my motorbike outside a shop which was not in a car parking space within the car park?
This is the first time anywhere in the world that charges are apparently levied for two wheeled vehicles- what a con!
Typically there is no phone number to call them, other than one an automated payment line.
It seems that I have no option than pay up!

This company needs to be shut down, they are criminals. My fine letter said that once an appeal has been received it resets the discount period, but they have completely ignored every correspondence I’ve sent (to their website, via email and directly to their complaints email) so I have no idea what’s going on and now I owe £100. They cannot be allowed to continue ignoring people and taking their money in this way.

I paid my £2.50 parking charge at the Whitgift Shopping Centre on 6 May 2022. I have bank statement evidence to prove it. Despite this, Parkmaven issued a Parking Charge Notice and pursued me through debt recovery agents and ultimately the County Court.
What is most alarming is that I later discovered through a Subject Access Request that Parkmaven's own staff were shown proof of my payment as early as September 2022 and made a deliberate decision to continue pursuing the charge regardless. This was never disclosed to me.
To make matters worse, Parkmaven took 47 days to respond to my Subject Access Request — exceeding the legal one month deadline — and the response arrived on the very same day a County Court Judgment was entered against me. I was therefore unable to use their own evidence in my defence.
I was ultimately forced to pay to avoid a CCJ on my credit record. This was not an admission of guilt. I had already paid. I have been forced to pay twice for the same parking session through no fault of my own.
I have since complained to the British Parking Association, the Information Commissioner's Office, and my MP. I would urge anyone facing similar treatment from this company to document everything and fight back.

Terrible company with zero ways to contact them other than pay a fine for parking tha I paid for!! Zero stars 🤨

Stavely Cumbria
We were not aware that we had to pay as did not see a machine .
We will not return and the businesses can manage without our money .

Received 9 parking charges for parking in the same place over a period of one week. Every 'Notice to Keeper' had an error; either no date or time stamp on the photographic evidence or was dated after the two week period. Appealed on line & all 9 parking charges were cancelled.

Entered wrong VRN in error. (I am 80). Parkmaven allowed my appeal and then fined me £170 and passed me to baillifs. DCBL SAID that I had been offered a £20 fine, which I would have accepted, But they did not. Their complaints dept said they would reply in a set time period, which they did not. I think it is a thoroughly disreputable company.