Pack Up + Go Bewertungen 

671
•
TrustScore 4.5 von 5

4,7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

“Boise, Idaho was a huge home run of a trip planned for me by Pack Up + Go! Boise was clean, felt safe, and had such friendly people who made it easy to simply ENJOY the city and the people who call i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

the destination was great as was the bed and breakfast the places booked for dinner reservations were excellent as well as the tours that were booked also many of the suggestions were spot on... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our trip was perfect! I loved having gift cards pre-purchased for our dinners out and the park that was recommended for us to stop at partway was FANTASTIC. The drive time was great too, especially si... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Had a wonderful time. Got to look at some beautiful homes. Lots of information about the surrounding area through the guides = very informative,likeable people. Lots of activities. Loved the restaur... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reisebüro

Über Pack Up + Go

Vom Unternehmen geschrieben

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart!

Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax.

We take it from there! We'll book your whole trip, but won't tell you where you're going.

One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go!

We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.

Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!

See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

671 Bewertungen

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4,7

Alle Bewertungen

(671)

146 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

A wonderful surprise vacation!

The team at Pack Up & Go crafted a wonderful surprise trip for me, clearly taking the time to review the information I gave them, and creatively came up with a fabulous hotel, delightful activities, and really great suggestions for dining and entertainment. I had a terrific time!

3. Juni 2026
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Antwort von Pack Up + Go

Thanks so much for the kind works! We really appreciate them and are so glad you enjoyed your trip! We hope to plan another for you soon!

Bewertet mit 5 von 5 Sternen

LOVE THIS COMPANY!!!

LOVE THIS COMPANY!!!My wife booked a 60th Birthday trip for me that we had to postpone due to a blizzard- the staff was so understanding and helpful. We switched it to an anniversary trip this weekend and it was awesome. Great extra activities, perfect B and B and over the top customer service . We will definitely use them again and will recommend to all of our friends !!

13. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Pack Up + Go

We are so happy you enjoyed your anniversary trip + that we were able to get you rescheduled! We're looking forward to planning more trips for you!

Bewertet mit 5 von 5 Sternen

Yes, do it! Take the trip!

Yes, do it! The trip that was planned for my husband and I was perfect in every way. From the location, the hotel, planned activities, dinner reservations, recommended activities to thorough and professional communication at every step. Such a great experience and I can’t wait for the next one!

12. Juni 2026
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Antwort von Pack Up + Go

It's so lovely to hear you had a great time on your trip with us! Isn't Milwaukee just the best city?! It truly has something for everyone + maybe even a destination you never would've thought to travel to yourself. We can't wait for your next trip either. But where should we send you this time?!

Bewertet mit 5 von 5 Sternen

This was our 2nd trip with Pack Up + Go…

This was our 2nd trip with Pack Up + Go and we are already planning our 3rd! It allows us to vacation and travel how we want and explore things we may not consider. It's so fun to see what is in store for us and have a great time without the stress of planning.

9. Juni 2026
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Antwort von Pack Up + Go

Nothing is better than a knowing a repeat traveler had an even better experience on their 2nd trip! Our team plays vey close attention to our travelers but especially our return travelers to make sure we are raising the bar from their first trip with us. It sounds like your planner did just that with your trip :) We can't wait for trip number 3!

Bewertet mit 5 von 5 Sternen

Amazing trip…

Pack up and go listened to everything we said about the type of trip we liked and planned an amazing vacation for us from the destination to the hotel, restaurants and excursions we had a great time

9. Juni 2026
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Antwort von Pack Up + Go

We love to hear this! Isn't it great when someone can plan an entire trip for you like they know you inside and out?! That's why we love our traveler survey because it really lets our planners dive into our travelers interests so they can plan something amazing. The real question is..where do we send you next?

Bewertet mit 5 von 5 Sternen

Travel with Ease of Mind & Adventure

My experience with Pack Up & Go was top-notch! I was overjoyed with the surprise trip package because they had no idea, but they picked a state that was on my bucket list for years! The bed-and-breakfast option was a perfect fit for me as I simply wanted a brief getaway from all of my daily duties as a mother and director of a local nonprofit. Also, I was extremely grateful for the extended hospitality and booking support services when I unexpectedly missed my flight on the last day. I was able to contact somebody by phone and text and they were quickly able to rebook my flight and gave me an extra night’s stay at the same bed-and-breakfast because I invested in the emergency insurance. For both occasions of rearranging my travel logistics, they kept the same confirmation number as well for my return flight home. Lastly, I would add that the team did an excellent job with being intentional for my curated experience package and itinerary. I did every single thing they recommended excluding one cancellation simply because I needed some time to get it acclimated to the elevation difference. I highly recommend this travel agency for anyone who is easily overwhelmed with Planning, logistics, and everything in between. They literally have everything covered and I can’t wait to book another surprise trip with them!

24. Mai 2026
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Antwort von Pack Up + Go

This review has us grinning from ear to ear! We're so happy that you had such a nice relaxing getaway + that our traveler support team was able to help you with the flight issue! We take pride in catering to each individual + are glad that we hit the mark with you! Here's to more adventures in the future!

Bewertet mit 5 von 5 Sternen

Just go for it!

We loved the fact we didn’t have to think about much. It was a vacation that was actually a vacation. No wondering what we were going to do that day, everything was set up for us, and everything planned was above and beyond what we would have ever thought of!

29. Mai 2026
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Antwort von Pack Up + Go

We're so glad you had such a carefree time on your trip with us, Marissa! Thank you for sharing this feedback. We can't wait to plan another vacation for you sometime in the future!

Bewertet mit 5 von 5 Sternen

We wanted a quiet vacation and you…

We wanted a quiet vacation and you delivered. It was very peaceful and the whole area was beautiful. Your suggestions on places to visit were awesome and we were very pleased with the whole trip.
We will definitely be booking another trip in the future. Thank you.

28. Mai 2026
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Antwort von Pack Up + Go

From peaceful trips to adventurous city trips, we love to plan it all! Our trip planners make sure that while you have preplanned activities in your itinerary, you also have down time to explore on your own or just take in your destination and relax! It's so great to hear that you enjoyed our recommendations! Every trip comes with our curated recommendations for your destination outside of your itinerary, just in case you want to explore on your own but don't want to turn to Google. We got you covered no matter what!

Bewertet mit 5 von 5 Sternen

Trust Pack Up + Go

As I drove to the airport to catch my flight to somewhere, I experienced a strong sense of calm. I realized I had put my trust entirely in Pack Up + Go. It was a relief not having the usual pre-vacation stress knowing everything was taken care of for me. All I had to do was show up. I am now hooked on surprise travel and am looking forward to another adventure with you.

27. Mai 2026
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Antwort von Pack Up + Go

We are so happy to hear we were able to help you feel that relief! Thank you for letting us plan a getaway for you + we're looking forward to many more!

Bewertet mit 4 von 5 Sternen

Pros and Cons of Portland, ME

Pros: Easiest trip I've ever "planned" for. The company is wonderful at communicating before and during the trip, and were very thoughtful in using our preferences for planning activities. I also appreciated that dinner reservations were made but we were not locked into them, as long as we let the restaurants know in advanced. It was also very thoughtful that we were given our flight location and time a bit earlier than usual, since our "home" airport is 3 hours away, and the flight out was very early in the morning.

Cons: Mostly inconveniences and a couple minor issues of miscommunication, but no major cons. Firstly, our return flight was crazy early (6 AM), due to a misinterpretation of when I wanted to return "home." There was also an instance where we were told the wrong meet-up location for a tour, and we kept playing phone tag with Pack Up and Go and the tour company (but worked it out). Our hotel was lovely--aesthetically pleasing, convenient location, and I appreciated that it wasn't a cookie-cutter design, but for such a long stay, a hot tub or some other amenities would have been nice. We also ended up canceling most of the dinner reservations, either because the menus didn't appeal or because they were not conveniently located to us or to anything else of interest. Very few of them seemed to highlight what the region was known for. Lastly, the location (Portland, Maine) was a lovely surprise, but said location during early May was not really conducive to an 8-day trip. There's not a whole lot to do or see outside of the Old Port and Arts District, especially not before Memorial Day (nor is anything outside those areas easy to get to by foot or reliable public transport, though we did have an Uber credit). People kept mentioning how "walkable" downtown Portland is, but it's actually quite hilly, and many of the roads are uneven and paved with bricks or cobble stones.

I would recommend using this company, and may use it again, myself, but would probably "cheat" and open the envelope a few days early so I could be a bit more prepared.

14. Mai 2026
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Antwort von Pack Up + Go

We're glad to hear you enjoyed Portland even with the little bumps along the way! We definitely pride ourselves on our 24/7 communication with our travelers, before, during, and after their trip so I'm happy to hear you felt heard + supported while on your trip with us. Our trip planners try to make dinner reservations for our travelers based on their interests, but you always have the freedom to change them! We want to make sure our travelers feel guided but not locked into an itinerary if they want to make changes! I'm sorry to hear that you were disappointed with your flight time. We typically stray away from early flights for our travelers and only book if we've been in discussion with the traveler based on their departure day schedule. It seems like there was some miscommunication here. If you travel with us again in the future, always feel free to let us know what you're thinking via email, phone, or text! While we definitely want to maintain the element of surprise, we're more than flexible to hear your thoughts + expectations!

Bewertet mit 5 von 5 Sternen

Fantastic time

Fantastic time! It was our second trip. Hotel was great, activities were great food was great. If you haven’t tried this and can be spontaneous, do it now! You won’t regret it!

14. Mai 2026
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Antwort von Pack Up + Go

That is wonderful to hear! Thanks so much for the kind words and continued support. We look forward to planning your next trip!

Bewertet mit 5 von 5 Sternen

Fun!

Fun!! Organized very well! Would do again. Choice of lodging was perfect. Suggested itinerary, things to do and places to eat was very helpful when going somewhere you have never been before.

18. Mai 2026
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Antwort von Pack Up + Go

We are so glad to hear you had a fun trip! We can't wait to send you somewhere else soon!

Bewertet mit 5 von 5 Sternen

Amazing Experience!

I have heard about Pack Up and Go a few years ago and have been wanting to try it since! I'm so happy that I did! What a fun experience! They answered all my questions right away whenever I had a question. They booked activities and dinner reservations and really found stuff that we would enjoy and we loved it!

8. Mai 2026
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Antwort von Pack Up + Go

We are so glad you were finally able to do a Pack Up + Go trip! Thanks so much for giving a surprise trip a try and we hope to plan another for you soon!

Bewertet mit 4 von 5 Sternen

Saratoga is small town cute but not an weekend retreat.

We forgot to mention we're not morning people so having to be on the road by 9 was a stretch. That's on me. We didn't get driving till 10:30 which meant we had to drive directly to our first activity and skip the pit stop suggestion as well as checking into the hotel first. The first activity was an open air train ride to the 25th Annual Maple Sugar festival in Hadley. Sadly this was a 20 minute ride in the woods with minimal views and the festival was a farmers market. There was only 1 table selling syrup and no other mention of maple. Certainly didn't feel like a festival so that was a bit underwhelming. We did have great tacos from a food truck and found some items to bring home. The hotel was great - great service, amazing food and room. I wish we had more artsy activities in the area. Horse racing and the military museum isn't really of interest to us and thats a huge part of this town. We went to both museums anyways but I feel like for the cost of this trip we could have done something more interesting. We did choose to go to the Skidmore Tang Museum which was great. The Spa Park massage was amazing. Overall it was nice to have a short getaway with new experiences, and we made the best of activities that weren't really our thing, but perhaps I wasn't clear enough outlining my interest. This is our 3rd trip with PUG and I assumed our past trips info would be available to the planner to help outline what we do like. Saratoga felt a little lacking for the price tag. If we didn't have a great hotel I think I would have been more disappointed. Also the famous mineral springs are really just historic water fountains in the parks that you might otherwise just walk by. The hotel, food, and massage were the highlights but I feel like those things had little to do with the location. In the future it would be super cool if the customer had the option to send examples of what they're looking for and get some feedback on what sort of price tag to associate with that kind of trip as well as if its doable within dates/travel type. Perhaps if I selected plane travel we may have had a more bougie experience.

30. April 2026
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Antwort von Pack Up + Go

Thank you so much for traveling with us again + for taking the time to share such thoughtful feedback! I'm sorry to hear parts of the trip didn’t quite match the vibe you were hoping for. We’ve recently added even more outreach to returning travelers to better understand what they’re looking for each time around, and feedback like yours is incredibly helpful as we continue improving the experience. If you would like to discuss your experience in more detail we would be happy to chat anytime!

Bewertet mit 5 von 5 Sternen

Great trip!

We had such a great time! The communication was great. We didn’t have to do any planning whatsoever. It was amazing to just show up to the airport and the uber credit to get to and from our hotel was a detail that was much appreciated. Having a loose itinerary with a few planned things and a big list of recommendations was perfect. I felt like the place that was picked for my friends and I was spot on. We’ll definitely do it again!

1. Mai 2026
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Antwort von Pack Up + Go

We love to hear it! Isn't it amazing to have someone else do all the planning so you can focus on the important part? Making memories! Our planners take your preferences from your Pre Trip Survey into consideration when planning your trip and having a loose schedule with some preplanned activities means you can have control over your day. We can't wait for you to travel with us again :)

Bewertet mit 5 von 5 Sternen

My “You Pick Destination” was amazing

My “You Pick Destination” was amazing. Everything planned was fun and fit our preferences. The hotel selection was great as well. customer service and the pre-trip communication kept me at ease.

6. Mai 2026
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Antwort von Pack Up + Go

Our You Pick Trips are such a great option for travelers who know where they want to go but want someone else to plan it for them! We love to hear that our Travel Support Specialists were there for you every step of the way. We pride ourselves on providing 24/7 customer service to make sure our travelers feel supported, heard, and taken care of on their trip! Where to next?

Bewertet mit 5 von 5 Sternen

Let Pack Up and Go plan your next trip!

Besides having a wonderful time in Savannah, Georgia I want to say how impressed we were with your company! You went above and beyond in being available. I like a company that does what they say when they say it!
Savannah is a fun city! All or reservations were in order and your other suggestions as to what to do were top notch!

28. April 2026
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Antwort von Pack Up + Go

Thank you so much for the lovely review! We are so glad you enjoyed your trip to Savannah and we hope to plan another getaway for you soon!

Bewertet mit 5 von 5 Sternen

Great trip!

This was our second surprise trip with Pack Up and Go. Both times, they did a great job of choosing cities and activities that really fit our interests.

3. Mai 2026
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Antwort von Pack Up + Go

We are so glad you enjoyed your activities and trips! We hope to plan a third adventure for you soon!

Bewertet mit 5 von 5 Sternen

What made our experience great was that…

What made our experience great was that Pack Up + Go LISTENED to what we wanted. The communication during the planning stage was excellent. The trip had just the right amount of activities and just the right amount of down time. The accommodations were up to the level of what we requested and it was special that everywhere we went, people knew we were celebrating our anniversary. Having someone else do all the work and having the excitement of looking forward to a surprise was so much fun!!! We would 1000% do it again!

27. April 2026
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Antwort von Pack Up + Go

We love putting together special and memorable trips for our travelers! We are so happy to hear it was such a lovely experience and look forward to planning another getaway for you!

Bewertet mit 5 von 5 Sternen

Fun and stress-free

This is a super fun way to get together with friends and have no stress with planning anything. Everything is kept secret until 1 week prior and it is a fun anticipation!!! This is our 4th trip as a group and each time they make sure our flights leave and arrive around the same times. They are amazing! Also if you have a problem or issue on your trip they are very responsive and help you in any way they can!!!

24. April 2026
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Antwort von Pack Up + Go

Thank you so much for the kind words!! We love sending groups to fun places and can't wait to send you all on another trip soon!

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