Opticalexpressruinedmylife Bewertungen 

After knowing this website and knowing Sasha , I am very happy that I had the ability to get my deposit back within Sasha's help and advice so , Thank you very much Sasha , I hope that every one will get there deposit back

Good advice regarding my refund issue with Optical Express - got my money back at long last!!

Treated dreadfully my OE, Sasha has really helped me. Such a genuine person x

I have already posted on the OE Trustpilot about the nightmare I have had getting my refund. I spotted Sasha's email on the OERML website and In between emailing and Sasha calling me back OE have finally phoned to process my refund!. It has taken numerous calls to the so called Customer Service department who must be very thick skinned or need counselling to deal with the few customers who manage to get through the call centre. I don't lose my temper often but their lack of empathy has made me furious.
While this has been going on I have sent reports in to BBC Watchdog and the Citizens Advice reporting line within Trading Standards. I will also write to my MP (though he is about as useful as a chocolate teapot!) I hope that anything we can do to put this company in the spotlight can only help and avoid more people being sucked in to their clutches.
Thank you Sasha for your prompt response and useful advice. I will be much more cautious about making any decision on my eyesight.

I had lens replacement surgery in January 2016 at the Bristol clinic under the surgeon Alex George. I then entered the most horrifying year of my life!!!! It is like living a horror film. I have double vision, blurriness, dizziness, tremendous eye aches which develop in to pounding headaches. I now suffer palpitations and anxiety attacks and suffer from sleep deprivation as obtaining a good and full night's sleep is practically impossible. Basic family duties and events such as driving at night or visiting shops with bright lights have become almost impossible. It is just too difficult and painful for me - as well as dangerous!! I no longer ride my motorbike or take my son out on bicycle rides. I sometimes feel that I am on a different planet as now there are three moons in the sky at night!! These problems began almost immediately after the lens replacement surgery but Optical Express kept dismissing me and telling me that things would suddenly fall into place in six months time. This never happened and they insisted I underwent Yag Laser treatment.

Since then, the problems spiralled out of control and became tenfold. Alex George told me to ask my GP to fast track an appointment for me with a neurologist. Before this I had already been to the GP twice before when she ran tests (bloods etc) and said my general health was good. At my third visit after seeing Alex George my GP told me that there was no reason to refer me to a neurosurgeon as any problems I was then suffering started after my surgery with Optical Express and it should be them addressing the problems. She said ‘who the hell do they think they are?’ and told me to go back to OE and tell them this.

Now, Optical Express try to avoid my calls and do not answer emails. When I call to the shop in Queen Street, Cardiff, the staff always say there is no-one available to see me. Nobody at Optical Express is really interested in the fact that they have ruined my life!!!

I recently posted on Trustpilot and other Optical Express review sites and was immediately called by Allan Mcewan at the Head Office. He said they’d arrange for me to see Dimitri Kazakos, who he told me he is the most senior surgeon OE have and if anyone can solve the problem he can. But he also said his bedside manner is not the best! Then I was called by Colin Berry who gave me an appointment to see Dimitris Kazakos at Westfield in White City on the 24 January.

I am a Craftsman (carpenter) and I use CNC routers run by computers as well as traditional carpentry work. I produce one off bespoke pieces and have even been commissioned to produce the Urdd Eisteddfod Chair of the Bard in 2015. I can no longer see well enough to produce such pieces and Optical Express have taken away my ability to work and support my family. THEY HAVE RUINED MY LIFE.

They don't care about people at all they just want to take as much money from you as they can and leave you in pieces and in despair. I intend to start legal proceedings in the hope that something can be salvaged.

Do not trust these people - they are criminals - nothing more!

E-mailed Sasha and got a near instant response. Had a very informative telephone conversation with Sasha regarding OE's treatment of my wife. Thank goodness there is a site to share our woes. Well done Sasha! Shame OE can't give such good service.

Thanking my lucky stars I found this website and the extremely helpful forums. I thankfully did not get as far as surgery with this company. However, found myself in the same position as thousands of others across the country with regard to refund of my deposit, or rather lack of and delaying tactics!
With fantastic advice from Sasha and persistence it paid off and I had my deposit refunded. Don't give up! Be as pushy and deceitful in your attempts to get your deposit back as they are in their attempts to get you to sign up for surgery!! PLEASE have a look at this website if you are even remotely considering laser eye surgery. It is, if you'll pardon the pun a MASSIVE EYE OPENER.
Thanks again Sasha.

Thank goodness for Opticalexpressruinedmylife.co.uk as until I found this site I thought that we were alone with this dodgy practise company. Thought we had a lifetime guarantee but were told my wife will have to pay for eyetests and eyedrops and that the terms and conditions state one year not as we were told when signing up for and parting with over £3500.00 for laser treatment. Think they miss sold to thousands of people regarding this and it's great that we have a champion Sasha Rodoy to lead the fight against this poor company. Reckon we should start a Class Action!!

Having had experiences myself with laser eye surgery and digging into it deeper its incredible how some of these companies operate and gamble with something so precious as a persons eyesight, i went to one place that had fake addresses on their site to make it look like they were more reputable, they provided me with the wrong prescription, lied to me about what equipment they had, provided me with a review system that didn't exist etc etc and these people are playing around with peoples eyes and if it wasn't for Sasha and OERML then i'd have more than likely gone ahead for a top up procedure with these clowns and god knows what may have happened so for that I'm so thankful. What Sasha stands for in trying to regulate this industry is so important and incredibly much needed because as it stands you really can't trust anyone as its just a money driven industry, she provided me with some great information and really helped me, 5 stars all the way from me and i truly hope OERML achieves its targets of regulating this industry.

Four years ago I had Laser eye surgery with Optical Express, have since had corrective surgery three times on one eye and twice on my other eye but still four years on I do not have good vision. Found OERML website and Sasha's knowledge and encouragement has shown me the light and the way forward.
Sasha has been so helpful in everyway in showing me that these companies should be held accountable for their actions
Thank you Sasha and keep up this GOOD WORK because if you wasn't here to help us we would feel quite alone

My eyesight and my life have been ruined by laser eye surgery at Optimax. The quality of my vision is awful, and the eye strain that comes with this makes life unbearable at times. I felt so alone and so depressed following my Lasik surgery. I was eventually put in touch with Sasha Rodoy, and I that's when I realised the extent of the problem, these high street laser eye clinics are ruining the eyes and lives of thousands of people, they are run by greedy business men who do not care once they have your money. I found comfort in reading other peoples stories on Sasha's website OERML, and the advice and contacts that Sasha provides are amazing, she really did pull me out of a very dark and depressed place. I met Sasha and she truly is a lovely person who tirelessly campaigns for better regulation of the laser eye surgery industry. Sadly I was taken in by the advertising of Optimax, perfect vision and so on... what a joke! If only I had heard of Sasha Rodoy sooner I would of saved myself and my family a lot of heartache. Thank you Sasha for your ongoing support.xx

I wish I had found this web site before my surgery with optical express it may have made me think long and hard before having Laser Eye Surgery. I had no idea that there were as many people suffering the same problems as myself, and worse until I found Sasha and her site. Optical Express did ruin my eyes and my life, and they must be made to take responsibility for their actions. Listening to other people tell their account of their botched surgery on Opticalexpressruinedmylife has helped me enormously with advice and to come to terms with the problems I am now facing for the rest of my life. I cannot recommend Sasha's site enough and for all the help and contacts I have gained from this site, I thank you. If anyone reading this review is just thinking of going for Laser Eye Surgery please take a look at Sasha's site and it may just save your sight. Thank you Sasha for all your hard work to try and stop these monsters.

I was unable to find any negative reports for RLE surgery untill I found OERML, how I wish I'd found this site pre-op. Thank you Sasha you are a shining light in a very dark corner. Unfortunately all the other shining lights I experience are like being in a horror movie with glare and starbursts affecting my night driving and confidence and if that was the only problem I might feel I'd escaped lightly. 8 months post RLE with Optegra I have several serious problems I didn't have before and can truly say having to this procedure has been the worst decision I have ever made. Keep up the excellent work!

I was told I could go ahead with laser eye surgery although not lens replacement. Everything's fine they said! After dubious marketing techniques that are illegal -they told me the price on the day was only for a cancellation but it was available whenever- I paid a deposit and some months later went to a different address for surgery.
I was asked to fill in the most comprehensive disclaimer ever.. They like to try and cover themselves. You won't get past reception if you dont sign in about twenty places minimum.
Then you go to see the doctor. Luckily -so luckily! -for me I encountered a doctor fed up with their practices. I was apparently at a place where all the people who weren't suitable for surgery are processed to see if the best doctors can operate. This doctor was telling people the truth. May he be forever blessed. I could see the operating theatre through some windows as he explained I should never have been told I could have surgery. I have a squint and the procedure could leave me with permanently blurred vision and at best the effects would be negligible. He explained the doctors are under immense pressure to meet targets and he would be reprimanded for not proceeding but he couldn't carry on following their guidelines.
I was shocked. More so when I was later told another doctor would happily perform surgery and I couldn't have my money back. I was confused and STUPIDLY still considering whether to go ahead. There is never any negative comment about Oe and you tell yourself its a high street shop- it must be ok. Well, IT'S NOT. IT IS COMPLETELY UNREGULATED.
Then I met Sasha Rodoy. She kindly gave me the information on the realities and let me know how lucky I was to have met this surgeon as any other would have just gone ahead. She helped me get my money back and come to terms with it.
I have nightmares and I didn't have surgery. I send kind wishes and deep sympathies to those affected by the terrible, medieval practices of Optical Express.
Don't go near them. Be happy with glasses. Seek out the information. Listen to other people.
Sasha Rodoy is an inspiration in her tireless work preventing others from having their sight and therefore their lives ruined. Thank you Sasha!xx

OERML, is fighting for stricter regulations in the barbaric and corrupt refractive eye surgery industry, in order to protect the public, and also offers support to the many refractive eye surgery victims, such as myself.

Opticalexpressruinedmylife have been a great help to myself and many other damaged patients and is working hard to get the government to regulate the refractive eye surgery industry .

Optical Express sold me Lens replacement surgery when i should not have had it. I have since been told by a leading eye surgeon that it was the wrong surgery for me.
I needed reading glasses only but now i have no distance vision in my right eye and with my left i see shadows .I also suffer very bad night vision including star bursts and halos .I now use eye drops every day for dry eye (something i never suffered before)
Until this happens to you ,you can not imagine what it is like at night in a town or around lights.
Optical Express refuse to meet with me to explain what went wrong and will not refund my money.
When this company ruin your eyes they just want you to go away.
Their hard sell practice is no better than double glazing salesmen .
AVOID AT ANY COST !!!!!!!!!!

Cannot praise this website, company and of course campaign enough!
Sasha Rodoy has been working tirelessly to regulate the laser eye Industry since I met her back in 2014. I honestly just wish I could have discovered her website before I allowed Optical Express to damage my eyes back in 2012. However without her understanding, advice and support I would be in a much worse place right now then I am. She has allowed me to see how many others have been damaged by this despicable industry, without her I would still be trusting Optical Express and thinking I am a rare case and I just got unlucky.

Her hard work has stopped so many people from going ahead with procedures and they really will never know how lucky they have been to find Sasha and opticalexpressruinedmylife.co.uk.

Provides a brilliant service, warning others of the under-handiness, false claims, out-right lies, botched surgical procedures carried out by the Eye Refractive High street store Optical Express.

I just wish this site had been about years ago before I made the fateful decision to undergo lasik eye surgery. If I had been able to read factual info' about the real risks and also the permanent devastating eye damage that large numbers of patients are left with, there's no way I'd have risked my most precious sense being utterly ruined. I was shocked to discover many years after my ops that the UK refractive eye surgery industry is unregulated. Yes, UNREGULATED, hence damaged patient Sasha Rodoy's herculean efforts to get this changed by running her campaign with this site and facebook page. There are countless numbers of people like myself who would be in a very bad place without her campaign and the personal help as well that she selflessly offers to damaged patients when there is nowhere and no-one for them to go to.

I don't know how I would have managed without the support that OERML gave.