Northwesttradecentre Bewertungen 

208
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Abdul was brilliant. Made great videos of 2 cars for me, giving all the information I needed. He made buying the car so easy and even arranged delivery next day for me. Amazing customer service and no... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great Experience! Highly recommended. Large variety to choose a perfect car. 3 years warranty is a great offer. Trevor is a SuperStar- very professional, friendly and patient with my many changing... Mehr ansehen

Bewertet mit 5 von 5 Sternen

As a single mum buying a new car, I was nervous about the process. I was worried about pushy salesmanship, being ripped off, or feelings pressured, and it was the complete opposite. From start to... Mehr ansehen

Bewertet mit 4 von 5 Sternen

My daughter was looking to buy a car from hear but was surprised by her grandma with car so no longer required the car . Was proving very difficult to get deposit back until the lovely help of Ian... Mehr ansehen


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

208 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 71 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(208)

206 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Stay well clear

Stay well clear.
Saw a car on auto trader, was to be my sons first car.
Let them know the week before we were going to be picking it up the Saturday was assured it would be ready and valeted.
Arrived around 9:30 in the morning the car was no where to be seen.
My husband and son went out to look at the other cars and heard the guy in the garage saying ‘ just do what you need to do and get it out here’
This seemed a bit strange, they also witnessed syphoning of petrol.
And funnily enough when the car was brought round it was in zero miles and they were advertising fuel could be purchased.
The car wouldn’t start, once it did tyre pressure light came on and both back tyres were flat. The left windshield Indicator light was smashed and covered in tape. Which they just made out they were unaware off.
It had not been valleted.
Asked to look at engine and opening the bonnet it was full of mud and debris.
The engine was shaking not just the usual rattle a 3 cylinder might make it was full on shaking and the plate was loose.
Also kitchen roll wrapped around the pipes.
I called my other son (mechanic) on video call to show him the issues and the engine and the salesman sat in the car revving the engine so he couldn’t hear the actual noise the car was making.
The engine temp also then massively increased. I took his advice and got out of there pronto.
They would have happily let my 17 year old drive away in that, without a care in the world! Disgraceful, dishonest and dodgy. So glad I had not made a financial commitment.
I can only imagine how difficult it would be getting that back.

21. März 2026
Bewertung ohne vorherige Einladung
Northwesttradecentre-Logo

Antwort von Northwesttradecentre

Thank you for your feedback, and we’re sorry to hear you feel this way about your experience.

All of our vehicles are inspected before being prepared for sale. If a vehicle is considered for retail, it is then sent to an independent garage for any required rectification work before being offered for sale.

We take any concerns raised about vehicle condition very seriously and would always encourage customers to raise issues at the time so we can address them immediately. If you’d like us to look into this specific vehicle and your visit further, please get in touch with the details and we’ll be happy to investigate.

Bewertet mit 5 von 5 Sternen

Great customer service

When we arrived car wasn't quite ready but the lovely wayne sorted us out and got the car tax set up for me lovely guy you can tell he enjoys his job nothing was to much would recommend this car dealership to friends and family lots of cars to choose from everyone was very friendly 😀

18. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Would give this 0 stars if I could

Would give this 0 stars if I could. Bought a car in good faith at beginning of February. Within a week there was a fault -took in to be fixed and waited over a week came back with the same fault. Supposedly taken to another garage radio silence for a while and then told needs a new timing belt!! Still in the garage now with no update having to chase for answers manager avoids our calls. Absolute joke will never buy from here again and will advise everyone I know not to go there. The garage has now had the car longer than we had it in the first place!!

7. Februar 2026
Bewertung ohne vorherige Einladung
Northwesttradecentre-Logo

Antwort von Northwesttradecentre

We’re sorry to hear about your experience and understand your frustration regarding the issues with your vehicle.

It’s important to note that a car is a machine and, like any mechanical product, faults can occur at any time. All vehicles are thoroughly checked and must pass varying quality control measures prior to sale. That said, the true reflection of any dealership is how it responds after a sale, particularly when issues arise.

In this case, we have been actively working to support you, including providing a courtesy car while the vehicle is being assessed and repaired. Our team is currently in the process of resolving the faults identified and ensuring the vehicle is returned to a satisfactory condition.

While we appreciate that delays and communication challenges can be frustrating, we do not feel that describing the overall service as poor is a fair or fully representative reflection of the efforts being made to assist and resolve the matter.

We remain committed to completing the repairs and supporting you through this process.

Bewertet mit 1 von 5 Sternen

seen a car a autotrader in there…

seen a car a autotrader in there lancaster branch. i was in morecambe for a family matter. thought id pop in to view the car. it was not the car on autotrader it was dearer on forecourt and had 4 flat tires missing wind mirror and the car was filthy and different tones of white

15. März 2026
Bewertung ohne vorherige Einladung
Northwesttradecentre-Logo

Antwort von Northwesttradecentre

Hi, thank you for your feedback.

We’re really sorry to hear about your experience, as this is not the standard we aim to provide. The condition of the vehicle you described and the discrepancy between the AutoTrader listing and the forecourt price are clearly not acceptable.

We take comments like this seriously and will be looking into this matter with our team at the Lancaster branch to understand what went wrong. We’d also appreciate the opportunity to speak with you directly so we can investigate further and try to put things right.

Please feel free to contact us at your convenience.

Bewertet mit 5 von 5 Sternen

Great service

I bought a car from here last week and received great service from start to finish.
I spoke with Austin on the phone, who kept me updated while the car went through its MOT. As soon as it was ready, we arranged a collection time that worked around my schedule.
The car was very clean on collection and everything we discussed had been done as promised.
Excellent service all around — 5 stars. Thanks Austin, I’ll see you again in a few years.

6. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible communication and accountability

Terrible experience from the moment I collected ford kuga. They couldn’t find 2nd key. When I got home 1st key wouldn’t work and I couldn’t lock car! On label stated do not press buttons? Car was already open so we didn’t notice anything.unusually car was pretty full with petrol. Probably so wee would not have to fill up. Paid locksmith £140 for new key do we could lock car! They refused to reimburse me any money and I already sent them invoice. Still nothing and still awaiting 2nd key. After I took it for service after a couple of days. Oil leak from engine was flagged. Paid for diagnostic report which states major job required to repair seal by removing gearbox to get to engine. No garage wants to touch this car as it is major job and requires specialist. I informed dealership but still nothing reply. I have reported to finance company and I am rejecting car. The broker Sam from Zuto has been very helpful but has been ignored by them too. Very stressful. Travelled lo g way to collect car and we are pensioners!!

16. Februar 2026
Bewertung ohne vorherige Einladung
Northwesttradecentre-Logo

Antwort von Northwesttradecentre

Thank you for your feedback, and we’re sorry to hear about your experience.

We would like to clarify that as a used vehicle dealer, we cannot always guarantee that every vehicle will come with two keys, as they often arrive to us in part-exchange or from previous ownership with only one key supplied.

In relation to your primary key concern, if you have incurred an outstanding bill to repair or replace it, please do forward this to us and we will be happy to review it for possible reimbursement.

We also want to note that we have not had any direct contact from you regarding the issues raised in your review. We would always prefer the opportunity to work with you directly to resolve any concerns, rather than seeing them raised publicly without giving us the chance to investigate and assist.

Please do get in touch with us at your earliest convenience so we can look into this matter properly and help reach a fair resolution.

Bewertet mit 5 von 5 Sternen

Great experience

Great experience. Just bought a C4 grand Picasso. You can buy without fear you are in safe hands. thanks a lot Austin for your availability!!!

25. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Nathan helped me out through out the…

Posted 16-2-26, Nathan helped me out through out the entire process and was very patient. Thank you

23-2-2026, there have been issues with the vehicle since day one. Communication with NWTC is ongoing. Will update my review accordingly.

16. Februar 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr